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Trek Central

Trek Central

For select Trek eBikes

2.7K ratings
175 reviews
🔍 Reference
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • July 12, 2022
  • July 9, 2026

Features

Developer

Trek Bicycle
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About

Customize your eBike's motor assist, track ride metrics, and get real-time range calculations. The app also provides suspension setup recommendations and service reminders for compatible Trek eBikes.

✓Motor assist customization
✓Activity tracking
✓Real-time range calculation
✓Navigation features
✓Suspension setup recommendations
✓Service reminders
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What users say

Summarized from real user reviews of Trek Central. Based on 2.7K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Reference app.

Positive things

  • 🚀Great app when it works
  • 👍Good for adjusting bike settings
  • 🔋Decent battery life

Negative things

  • 🐛Constant connection issues
  • 🐛Crashes and bugs
  • 🐛Inaccurate data tracking
  • 🔒Poor password handling
  • 👎Limited functionality
See all reviews

What's New in Trek Central

2.10.0

July 9, 2026

• Introducing eLock — a secure digital locking experience designed to enhance bike security and provide greater peace of mind. *Only available on select eBikes. • Mobile Key - let Trek Central unlock your bike automatically via Bluetooth when the bike is turned on and your phone is in range. *Only available on select eBikes. • Throttle Toggle - riders can now disable or enable their throttle via Trek Central. *Only available on select eBikes • Misc. bug fixes and enhancements

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User reviews

Most RecentHighest RatedLowest Rated

Tech support

Called into trek to set up trek app, Winston was awesome, very professional and quick!!
Trek TimTrek Tim

Good but needs option to add more than 1 bike

Works great except when I added a 2nd trek bike to the app you lose the first bike. A pain to get the original bike back on the app after deleting the new bike. This app works with only 1 bike. I confirmed it with Trek.
StephunavichStephunavich

Battery Drain

This app severely drains your iPhone battery. Just done two rides and phone was out of battery before my ride ended.
PalmParrotPalmParrot

Does townie go

I love this bike it makes life better. I hope they make it so you can use 2 bikes on the same app. I hope to buy a Townie go S next summers.
stargategeekstargategeek

LBD

App does not work with TQ hpr 60 drive systems. That means no recording, no motor tuning or dashboard functions at all. Trek has told me for six months that the app is being worked on. I will likely die of old age before they bother. EXTREMEMLY poor customer support for some of their most expensive bikes. SHAMEFUL
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Lbd11752Lbd11752
See 170 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to connect to bike

Bug

Elevation tracking not working

Bug

Ride data not syncing correctly

Bug

Frequent app crashes

Bug
✨

Requested Features

5 requests

Dark mode option

Feature

Customizable dashboard

Feature

Strava integration

Feature

Apple Watch support

Feature

Improved mapping and navigation

Feature

FAQ

What does the Trek Central app do?

The Trek Central app connects to compatible Trek eBikes to allow users to customize motor assist settings, track ride data like distance and speed, and view real-time range calculations. It also offers suspension setup recommendations and service reminders.

What are the key features of Trek Central?

Key features include adjusting motor assist levels (Max Power, Assist Factor, Pedal Response), auto-starting ride tracking, exporting ride data to other platforms, viewing real-time range based on terrain and rider behavior, and receiving customized suspension and tire pressure recommendations.

Is Trek Central free to use?

Yes, the Trek Central app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What eBikes are compatible with Trek Central?

The Trek Central app currently only works with Trek eBikes equipped with TQ or Hyena motors. Compatibility may vary by specific model.

How can I use Trek Central to optimize my ride?

You can use Trek Central to fine-tune the motor's assist to your preference, whether you want to maximize range, improve traction, or increase power. The app also provides data on your ride performance and suggests optimal suspension and tire pressure settings for a better riding experience.