Trek Ride Club User Reviews

Customer Experience

Positive experience41.3% of reviews
Neutral21.7% of reviews
Negative experience37.0% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Trek Ride Club Safe?

Trek Ride Club appears safe based on user ratings. AppsHunter Safety Score for Trek Ride Club is 94/100.

This assessment is based on 1,796 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 1,796 App Store ratings for Trek Ride Club.

Is Trek Ride Club Legit?

Trek Ride Club appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Trek Ride Club is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good… not great!

For a beginner in the cycling world, I’ll take anything. But I had the Cannondale app and for in-ride display, i would hope Trek would review and develop something similar. The only annoying issue is the size of the text when riding. The Cannondale app has three readouts, current speed, distance and move time… all in big bold text. The Trek has this feature, along with a map. Which makes the text very, very small, and you cannot change it. It would be nice to give the user options on the in-ride display!
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Needs to Connect to Trek Central

This needs to be able to import from Trek Central. I need to use Trek Central for my E-bike. I can import information from Garmin and Wahoo, but not another Trek app. So, I’ll probably just delete this one and use the Trek Central. I don’t see the point to use two separate Trek apps to record my rides. Plus, none of the Trek apps connect to an Apple Watch. So, I’ll most likely use another app that does.
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Love it!

I wouldn’t even ride my bike if it wasn’t for this app!

Great App

I love the app and all the challenges to help keep me motivated and riding! Easy to use and support/help is readily available ! 2 thumbs up!!

Track Your Rides

Excellent app to record your rides, speed time and distance.

Bike ride

Love the app it’s amazing

It’s fun

I have my Apple Watch but the specific challenges in this app does get me out a spec more often which is good

Great Ride Tracking

Great way to track rides, and keep track of how much I commute. Love the challenges, and glad to see the hiccups in the ride data have been addressed.

Good App

I like this app to keep track of my rides.

Not Working

The last few days the app has stopped counting my ride stats for challenges and ride count. I have to leave then rejoin the challenges. Last night after I got home, I had 175 rides. This morning after getting to work and logging my ride, I had 175 rides. This evening when I got home, logging my ride from the office to home, I had 175 rides. But my recent rides were all showing up in my activity. I can’t find a way to submit a ticket, so I’m complaining here until I hear from customer support.
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Great tracking and super easy to use

There are many biking apps but this one is the best. Very easy to use and tracks your ride even when your phone loses power.

App is disaster

App lost all the data there is no way to bring data back a lot of mile and challenges are going, be honest this app is wast of time newer again……..!!!!!!

Just use Strava

Constantly logs me out during my rides and doesn't count them

Please Sync with Apple

Like the app, but it’s a major miss not to be able to import/sync with Apple Fitness. The number of Apple Watches vs Garmin/Wahoo devices should come into in consideration. Fear of missing ride tracking because Apple syncing doesn’t exist.

Why does the app stop while I’m riding?

The app stops recording during the ride. Today I rode 27 miles and got credit for 11.

Grrrrr!

I have a real love/hate relationship with this ride app. I’m a fairly new user so one 20 mile ride didn’t register (rider error, but didn’t realize it until after my ride). If you hit Finish Ride, you should be done. It seems to be a two-step process to end and save your ride. Caught it right before getting on the interstate in my car today, so it added almost a mile to my ride. My highest speed was 49.6 mph. Ugh!
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Trek app

Stats are important to me, and the Trek Ride Club app is a tool I use daily to track and monitor my rides - not in it for kudos but strictly for my performance & progress. Anything TREK: THE standard for me

Meh

I like that the app auto pauses during recorded rides; I wish all apps did this! Unfortunately, I can’t import from Apple or Strava so I have to set multiple apps for every ride (Apple, Trek Ride Club) and I’m not sure it’s worth the trouble. I like the ride challenges in the app but once I’ve completed them, I’m not sure the app is worth using.
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Supporting America 250 with Shops

Excellent challenge and T shirt selection.

Bad technology waste of time

Does not work. I ride 10 miles it records 2miles. Auto paused feature cannot be turned off. I have turned it off repeatedly and it comes back on. Very disappointed. When I encounter products like this it colors my opinion and actions associated with my purchases.