Must have healthcare app
I’ve even continued to use it after pregnancy for the connected health record, appointments feature, and a really great AI chat experience. I love that I own the data, it’s completely private, and I’m in full control.
Completely unresponsive
Response from developer
We're sorry you had this experience with the platform. We ran into a temporary issue with supply chain for lab test components and this recently caused a delay in shipping. We have refunded your purchase in full and connected via email to answer any other questions you may have.
my favorite pregnancy app!
Free Trail is Misleading
Response from developer
Hi! thanks for trying Trellis and providing feedback! The app offers a fully featured trial period for any new signup and you can cancel anytime with one click from within the app or online. Trellis is designed to give you rich understanding of yourself and tools to invest in your health effortlessly - but the features rely on data for the full member experience. The account setup and data insights used to take a day or more to come in for our members, we've recently improved this experience, allowed for notifications so you know when it's in and reduced the total time it takes down to minutes. Please reach out if you'd like to try it out; our team would be happy to support you. Thank you!
Finally, an app with lasting benefits
Must have app during pregnancy
App does not work
Response from developer
We're really sorry to hear about the issues you experienced during signup. We're committed to building secure and private verification systems in the product and it sounds like there were issues with email verification. We would like to gather more information about the issue you faced and help you resolve it. Please feel free to reach out to support@jointrellishealth.com and our team members can help! Thanks
