Was great until the update
It was a great app until the update. Now I cannot purchase tickets with a CC. What’s the point of this app of you cannot buy tickets?
Sorry guys
Hopeless. Showed wrong train times and wouldn’t accept payment. Used to work fine. Not now.
Laveno-Mombelo to Varese Nord is an easy journey. Please fix your timetables and get this app working again.
Laveno-Mombelo to Varese Nord is an easy journey. Please fix your timetables and get this app working again.
Mr
Semplicemente disgustevole. Ho comperato due biglietti. Entrambi sono sul mio app e non c è modo di passarlo all altra persona in caso viaggi su un treno diverso. Vergognatevi !
Terrible and clunky
Not user friendly at all, overcomplicated login procedure with so many consent points, the tickets does not show the time of departure let alone the direction of the train or its live position. Even the platform number was wrong.
Completely 90s broke technology app without even Apple Pay.
Classic Italian low digitalisation.
Completely 90s broke technology app without even Apple Pay.
Classic Italian low digitalisation.
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Idioti
Se il treno arriva, si ferma, tu passi per il passaggio a livello, che è colpa loro se non sanno nemmeno chiuderlo, ti fanno la multa dicendo che saresti potuto morire, ma per favore. Se il treno era gia fermo, c’era solo 1 binario. Fanno di tutto per dei soldi. I loro ritardi sono un disastro, mi verrebbe da mandarli in tribunale con tutti i giorni di ritardi infiniti che mi hanno causato guai. Avrei già più di 1 trilione in banca
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Lacks critical information
App doesn’t not show timetables or route details of replacement bus services. As a result, you need to be able to speak with a Trenord employee to get this information.
English->Not English
Nice try
Forget it if you’re not Italian
Great for getting tickets and planning journeys but absolutely useless at getting the tickets onto your phone unless you’re Italian. Filling in the online form on the website, which you have to do to get a digital ticket, is useless. Although it gives the option of picking your country it then wants you to pick only an Italian region and then an Italian city where you were born. Pathetic!
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Ticket doesn’t download in Wallet
I wish i could write a good review
In the past few months tickets don’t download
Very inconvenient
In the past few months tickets don’t download
Very inconvenient
Only for Italians
Unfortunately you can’t register on app if you are a tourist and don’t have Italian phone number
App poco chiaro!!
Istruzioni poco chiare e percorsi tortuosi!! Semplificate!!
Terrible
Login and PW don’t work ever
Can’t add tickets bought elsewhere!
Nice app but hard to manage tickets while travelling
Password and access problems
In spite of deleting the app and starting over a few times, my password does not work on the app, only when using computer. I replaced my password on my computer to cross reference the problem but repeatedly am blocked from phone app sign in, when I need it most …while travelling!!!!!
Useless App ever
Must useless app ever
Confusing app
Bought a ticket from Tirano to Milano Centrale for tomorrow and ticket is not showing up in app. Purchase history has nothing but credit card company sent an email of a charge!
Purchase option does NOT WORK
I have always used the physical monthly card for my travels, but I was recommended to use the APP instead. Big MISTAKE!! I made to the train just in time before it left and I was trying to purchase a ticket and surprise!! It shows the itinerary, but by the time I got to the purchase ticket option the APP doesn’t work! I ended up paying the regular fare inside the train PLUS a surcharge of €4.20 for not purchasing the ticket in advance! ABSURD!
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Inglese imbarazzante
E non si può aggiungere nomi della famiglia nel profilo dell’app, ne’ la loro età. Che tristezza
Why can’t an American use the app?
Going to be spending a couple of months in Italy and want to use the phone pass but the registration is set up for anyone other than an American. I was able to get through most fields but couldn’t enter the Codice Fiscale and I was prevented from completing the registration.
Needs improvement
Terrible app . My tickets never appeared . Booked in advance only to find they got the ticket wrong
