App is ok
The interface isn’t very intuitive, especially compared to other banking apps I use. For example, it isn’t very straightforward on how to deposit a check; when you do get to that part, it isn’t very clear how to accept the photo (hint: there are 3 buttons but you have to press the middle button twice to accept the photo—-not intuitive at all)
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Old school
Old school online banking portal. A small bank with less than 5 branches require a company ID and User ID.
TriCity Bank review
Very helpful manager at the Holt Pick n Save Branch. Took the time to help me set up my mobile business app. Thank you
Cumbersome
All my other banking apps use Face ID. Not only does this one not do that but makes you enter a code in addition to your password. You also have to change your password too often.
Awful
The app is good when it works, but it doesn’t work half the time
They need to upgrade this app
Absolutely wastage of time it does not work more than once. Pretty much all the Apps have face id to open banking app but this does not. Does not recommend at all but i stuck with it.
Bare bones
It's not bad, and it works well to do just the essentials. You can check balances, transfer between accounts, and do remote deposits.
Garbage
App consistently does not work. Customer service is terrible. Their answer is always that the customer is the reason for app failure. I have used this for a month and had to reset 5 times!! Save yourself the headache and find a new bank that knows how to treat their customers and appreciates them. Tri-city is a joke.
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