A bit antiquated
I love Triangle but though they just did a big revamp, some of the security/holds are so extreme that it restricts usage. Example when my account needed money I wanted to transfer from Venmo but because I was in the negative the system blocked me. So I gained more fees. Everyone in the bank went over and above to guide me. We figured out a solution but to be blocked to add money seems to be too much. I appreciate the idea of great security but we need to strike a balance. Highly recommend this bank.
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Wouldn’t recommend this bank to the devil
Worst bank ever.
Convenient
Enjoy this app for keeping track of my account
Multiple Accounts
I can’t access all my memberships from one login.
I can’t see my account number when I’m looking at my savings account, it’s only under checking
I can’t see my account number when I’m looking at my savings account, it’s only under checking
No longer working
I used to love this app and could deposit all my checks right from my phone. Now it will not take a picture of the backside of the check. I deleted the app and reinstalled and can’t even get the app back on my phone because the phone call to verify my account never comes.
Changed App Not as Good
Bill Pay view doesn’t have “scheduled” option.
No place to adjust view.
“App Support” takes you to their website where you can search high and low without finding app support.
PLEASE CHANGE IT BACK!
iPhone 15 version 23 or something
No place to adjust view.
“App Support” takes you to their website where you can search high and low without finding app support.
PLEASE CHANGE IT BACK!
iPhone 15 version 23 or something
Constant updates always down
The app seems to always be doing updates and never works when I want it too.
Messed up accounting.
I don’t understand your accounting!! I am continuously getting over drafts when I have more than enough monies in my account???? Also, my balances go up and down every day ALL DAY??? I don’t understand what the issue is!! Not a practical way run banking!!! And I have a charge on my card from 9/16 for $34.98 from a ZioDoc and I’ve NEVER authorized this charge and hsve NO IDEA who they are!! No one gets back to me.. FRUSTRATING!!’
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How can a financial institution be allowed…
To lock you out of your account unless you agree to a new contract that is impossible to read? I don’t know, ask Triangle!
They should be reported to the FDIC. They are becoming non user friendly. I am transferring out.
They should be reported to the FDIC. They are becoming non user friendly. I am transferring out.
Long time
I’ve been a member of TCU since 2001. I moved to NC in 2017 and I refuse to leave TCU because they have been beyond good to me. I’ve never had a issue with TCU.
App is constantly breaking
At least once a week the app will stop working and say this service is unavailable at this time and I have to wait until it’s fixed to use it again
Easy to navigate!
Great web site! Simple and to the point banking.
Uan eselente opción
Práctica
Remote deposits
Lots of trouble doing remote deposits lately. Too many issues. I believe on your end. Screen rotation requires. Won t take good pictures. Making checks unreadable. All in your end! It worked great before. Now last month at least there are issues!!
App update
I just updated my app.. it’s been weird for a while. Not signing in or throwing me out. Well all day I haven’t been able to log in and it won’t do the auto Face ID. I hate this app so much .. and why is there a separate app for the debit cards? I’d rather just use one. It’s be so much more convenient
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Un notified Updates
This app has random system updates which doesn’t allow you to go on the app what’s so ever and transfer money. So far twice once in a breakfast place I needed to transfer money to pay but I couldn’t because it was updating and another for gas. Y’all need to set something to notify the user a hour before or something because this a is such a negative for you guys.
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Check cashing policies
Your check cashing policy should change. When I’m depositing $80,000 into your account I should be able to use what I want not a little bit every other day it’s like you’re taking my money and investing it and then giving it back to me. That is a real estate check which is good from another bank. I am going to change banks because of this I’ve never had this done before at any other bank and I don’t like it now.
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Triangle Credit Union
Best of best! The service members are all supportive of your concerns ! Also very easy to manage your account! Been with them for 10 years ! Thank you Triangle!
Simple
If I deposit so is , also be able to take out and transfer while waiting for
Service fees are incredible
I can accept the monthly service fee... But honestly a fee to deposit coins? I was told twice no fees, and twice I’ve had to pay a fee. I was charged a fee to use their coin counter.. Then I was charged a fee to deposit coins as I wasn’t allowed in the bank due to Covid. A 4.95 fee to deposit money..... It’s a friggen bank, what’s next, a fee to walk in the bank? Adding to that, you can only withdraw 300.00 a day max through the ATM.. During Covid I had to walk to the drive up teller, and was nearly hit by a car...
poor baking practices... I’m closing my account
poor baking practices... I’m closing my account
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