TrichStop Trichotillomania App User Reviews

Name: TrichStop Trichotillomania App
Rating: 4.22603 (146 reviews)

TrichStop Trichotillomania App

HELPING MINDS LTD

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience37.1% of reviews

Neutral5.7% of reviews

Negative experience57.1% of reviews

~ Based on 35 written reviews from the US App Store.

Is TrichStop Trichotillomania App Safe?

TrichStop Trichotillomania App appears mostly safe based on user ratings. AppsHunter Safety Score for TrichStop Trichotillomania App is 83/100.

This assessment is based on 146 user ratings, with an App Store average of 4.2/5.

Safety Analysis

82.9% of ratings point to a safe experience

2.7% of ratings suggest some concerns

14.4% of ratings point to a risky experience

~ Based on 146 App Store ratings for TrichStop Trichotillomania App.

Is TrichStop Trichotillomania App Legit?

TrichStop Trichotillomania App appears to be a legitimate app. AppsHunter Legitimacy Score for TrichStop Trichotillomania App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Awful don’t bother

Can’t access the ‘free’ resources or tracking they advertise but this isn’t apparent until AFTER they’ve already got your email…. Don’t waste your time

Ebrw

7 months ago

Scam!

I was reading through the reviews and they said they fixed the price issue. NO! I went on hoping to help myself but it costs 60$ a month! NO TY

L🐱😸

8 months ago

Response from developer

Thank you for sharing your feedback — we’re sorry for the frustration this caused. You’re right that we previously shared pricing more openly, and after some recent changes we’ll be updating this again to ensure costs are clearer upfront. For clarity, the programme costs between $65 and $90 per week (billed every four weeks). This information is available on our website under the FAQs and is also shown once an account is created. The cost includes full access to all programme benefits, including evidence-based modules, exercises and tools (such as self-monitoring), weekly Zoom support groups, and unlimited text-based contact with your dedicated therapist. If there is anything you need, or if you have any questions, please do email us at support@trichstop.com

I’m disappointed

I am a person with a severe trichotillomania disease. I downloaded this application because I don't even let hair grow on my head for years. I downloaded the application because maybe it would work, but the price is too high. I think this is very ridiculous. I live in Turkey and it is really ridiculous with the money here.

Bern.hil

9 months ago

Really happy with it

It’s been a great program so far and I’m really glad with the progress I am making.

ᎪubᏒᎥᎬ

a year ago

Response from developer

That’s so wonderful to hear, thank you for sharing this! We're truly glad you're feeling supported by the program and that you're seeing progress. If there’s ever anything you need, we’re always here to help, just reach out to us at support@trichstop.com.

you have to pay

you have to pay 65$

nniillss

a year ago

Waste of money

Don’t buy. This is a waste of money. The therapist will email you a question. Then you respond and wait a whole day for another question. No advice. Nothing worthwhile. I cancelled a week and a half in and I never heard back from them. Total waste of money. Use your money and see a real person.

Trich779

a year ago

Response from developer

Thank you for sharing your experience — we’re really sorry to hear the program didn’t meet your expectations. Our text-based model allows you to reach out to your therapist as often as you need. They’ll check in with you on weekdays and respond within 24 hours. In addition to direct messages, therapists also review and respond to your session entries and reflections. We understand that the beginning of the program can feel a bit slow, but it’s an important time for your therapist to get to know you and understand your experiences so they can support you in a meaningful and tailored way. That said, we also recognize that this format isn’t the right fit for everyone, and we’re truly sorry to hear the experience didn’t meet your expectations. We’d appreciate the chance to review your account- please feel free to reach out to us at support@trichstop.com

Absolute Financial Ripoff

I was charged USD260 per MONTH after providing credit card details, but information provided before this was that the annual
Cost was $260.
Stay away.

JupiterSixty3

2 years ago

Payment

All I can say is I can't believe I have to pay for this app

Ashlyn!!! 🥰

2 years ago

Response from developer

Thank you for sharing your feedback. We understand that cost can feel like a barrier, and we truly aim to provide value through personalized therapist support, in-depth modules, and tools designed to make a meaningful difference. We also offer a range of options to suit different budgets and levels of support. If you'd like more information or assistance, please don’t hesitate to reach out to support@trichstop.com—we’d be happy to help and can even unlock some free features for you!

Not free

Not free, can’t do anything without the monthly plan :(

sleepyfairy!

2 years ago

Don’t download

Just makes you sign up with email before asking for $65/week, no content whatsoever before paywall

EllieK5

2 years ago

Response from developer

Thank you for your feedback! While the app itself is free to download, the services within it, such as unlimited therapy, self-monitoring tools, therapeutic exercises, and evidence-based modules, are part of our paid program. These resources are designed to provide comprehensive support throughout your journey. However, we’d be happy to unlock some free features for you. Please feel free to reach out to us at support@trichstop.com. Additionally, you can explore more free resources like our blog and webinars by visiting our website at www.trichstop.com. We're here to help in any way we can!

Bait

I set up an account with my email, made a password, and even used a confirmation code. After all of that I discovered that I have to pay $65 a week to use the app.

greasetin

2 years ago

Disgusting

Previously free. You could track urges and pulls and reasons for doing so. Now it’s $65 A WEEK. And all old data is gone. Really sick of people monetizing tools to use for mental health disorders.

Biyxtren

2 years ago

Response from developer

Hello, Thank you for sharing your concerns. We understand how frustrating it can be when things change. The $65/week subscription fee includes much more than just tracking. It provides access to a comprehensive program designed to support you in managing your condition. This includes unlimited therapist support, weekly online support group sessions, and evidence-based modules developed using CBT, HRT, ACT, and other therapeutic approaches. We value your feedback and want to help. Please reach out to us at support@trichstop.com and we'll be happy to discuss how we can support you further, including options that might better suit your needs.

Making an account is awful

Making a password is awful I fulfil all the requirements but for some reason it still doesn't allow me to make an account.

Showard_01020304

2 years ago

Data is gone

This used to be a free app to log pulling episodes and now that free data is gone and the app is unusable unless you pay. Absurd and unethical

aylortayy

2 years ago

Response from developer

Hello, Thank you for your honest feedback. We want to ensure you have the support you need. Could you please contact us directly at support@trichstop.com? We'd like to discuss how we can help you with your specific needs.

RIP OFF

This app costs $65 a week, $260 a month and I believe thats before tax. Also they charge for the entire month at once, not weekly. That is absolutely absurd. And the price is not advertised so I downloaded the app and created a profile believing it was free only to be directed to pay immediately. There is no option of a free account and then to pay for more things you want on the app. So if you want the app you must pay $260 on the spot.

Hungryhungryhippo17

2 years ago

Response from developer

Hello, Thank you for sharing your feedback. We have now updated our description in the app, and our prices are clearly visible on our website for transparency. We apologize for your experience and frustration. Our goal is to provide comprehensive support, which includes unlimited therapist support, weekly online support group sessions, and evidence-based modules developed using CBT, HRT, ACT, and other therapeutic approaches. Once you are on the program, there are no additional fees—all of these benefits are included in the $260 subscription. We also offer more affordable options to suit varying needs. If you are interested in these or need assistance, please reach out to us at support@trichstop.com. We are here to help and can discuss alternative solutions that might be a better fit for you.

What Happened??

Used to be free to log behaviors but now you have to pay to use the “free feature” and all my past logs are gone?? This is detrimental to the trich community. I hope another free app that isn't trying to financially capitalize off our trauma takes the place of this garbage one. Booooooooo

MouseHeight

3 years ago

Difficult to use and charges allot

The app is difficult to use and doesn’t allow me to make quick logs of my pulling. If I pull my hair 30 times per day, I don’t want to have to spend 3 hours on my phone logging and answering questions that mean nothing like where I pulled… which doesn’t matter.

Flora_1.618

3 years ago

“Free?” I don’t think so.

I got this app hoping to help with my trich. It says at the TOP of the app description that it is a FREE app… But sent me to a subscription page not even 5 minutes into being on the app. The text boxes also do not work. Would not recommend

ArachnidSoup

3 years ago

Just a questionnaire to gather info

The ‘free’ tool is basically just a questionnaire asking you about your problem. There is no help, suggestions or anything like that. It basically just collects a load of information off you with nothing in return.

#hungry2014

3 years ago

Love the new app!!

A couple of changes I’d looove to see: streamline tracking a little by not making us have to click “see more” when listing options. Allow us to edit location options in terms of where we pull from. I only ever pull from my scalp, so having all the options feels like an unnecessary extra step. One big button to press to track would be nice too, or a widget.

LibertyLikes