Hotel says not booked
I got a reservation for London Wonderlust Inn in Ocean Shores, Washington from August 30 to September 2. I thought it all went through. We were told that we could cancel within three days before our booking date. We tried to cancel it. Wunderlist says we’re not even booked there so if the money’s been taken out of my account, I want immediately put back into my account and why is there no way to contact you over a phone? My name is Rob. I will be sending out information regarding the booking and the failure to do so also, the failure not to have any place on your site where you can cancel a reservation if I missed it somewhere in the multitude of pages and pages of stuff you have I’m sorry, but you could point that out maybe a little easier by putting in cancel reservations I would like an immediate call at 2:06 778 6984 making sure this reservation has been canceled. If I do not hear from you I will have to assume that you canceled it. Very poor customer service extremely poor customer service.
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Jurgen Klopp was right
Hotel in Malta tried Trivago as Jurgen suggested and I saved over £100 on the price for my hotel in Malta. Told others who are going to the same Conference in in the same hotel.
Confused a little
Confused a little because some hotels charge fees above what you show on this site. I hope to understand it better as time goes by.
Confusing
I received a summary of costs for a hotel in Vegas. It had all but the hotel room price p/night in the total.? Also I got charged $10. Is that the price Trivago charges per booking? Non refundable.
Uncooperative
Do not use this app. I will never use it again! You cannot talk to a live person and they are not interested in assisting you with any issues that may occur with your reservation. This is one of those cases where a supposed good deal is not a good deal at all! Customer service is nonexistent! I only need to change my date by a night to the following day for a memorial service.
Unimpressed and disappointed is putting it mildly.
Unimpressed and disappointed is putting it mildly.
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