No customer service
You are screwed if this platform has a glitch and you accidentally book a night
Lacking in comfort
We stayed 1 night following our cruise and were a bit disappointed in the bouncy mattresses and the poor quality bedding. The bathrooms didn’t have shampoos or hairdryers. We expected better for $225 per night.
Phone stops charging when lights are switched off
Must be a wrong wired charger poinr but it did to my head in, phone goes crazy when dimming the lights - charge - stop - charge - stop……..
One possible less positive point (for myself) is the mattress that is really soft, while cozy I do prefer a firmer mattress.
One possible less positive point (for myself) is the mattress that is really soft, while cozy I do prefer a firmer mattress.
Horrible service
Horrible service no way to talk to real
Person or no phones numbers
Person or no phones numbers
Very Disappointing Stay-Not Marriott Standard
Very disappointing stay for four guests. The shower tray was badly cracked and poorly patched, the TV was not a Smart TV, Wi-Fi struggled to accommodate all four of us, toilet paper was limited, and housekeeping was below expectations. We were also surprised that hot chocolate had to be paid for separately at breakfast.
Most concerningly, £30 (three £10 notes) went missing from inside my bag during our stay. This has been reported to the hotel for investigation.
Most concerningly, £30 (three £10 notes) went missing from inside my bag during our stay. This has been reported to the hotel for investigation.
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