TruBlu User Reviews
Customer Experience
~ Based on 359 written reviews from the US App Store.
What users say
Summarized from real user reviews of TruBlu. Based on 832 reviews and a 4.7/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Entertainment app.
Positive things
- 👍Great content
- 🚀Smooth streaming
- 💯Excellent value
- 🙌Supportive of Chris Hansen's work
- 🎥Variety of true crime shows
Negative things
- 🐛Occasional crashes or bugs
- 🔍Limited content beyond Takedown with Chris Hansen
- 🔊Censored language in paid subscription
- 🔍Difficult to find/access account settings
Is TruBlu Safe?
TruBlu appears safe based on user ratings. AppsHunter Safety Score for TruBlu is 93/100.
This assessment is based on 832 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 832 App Store ratings for TruBlu.
Is TruBlu Legit?
TruBlu appears to be a legitimate app. AppsHunter Legitimacy Score for TruBlu is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
We purchased the subscription to watch people get arrested. Instead, we log in only to get met with American Gospel TV on our app. This sucks we are paying for stuff we cant watch.
I already paid a subscription, and now you have the nerve to block me from watching anything on this app, trying to make me make an account, despite me paying for it?! That’s not going to keep me subscribed. Enjoy that last 5 dollars you ripped off of me, I’m done!
Horrible interface and very laggy. Basically unusable even on a good WiFi connection.
I had an account and I loved it, but then one day the app updated and I could no longer login with my Apple account. And since login with Apple is no longer there I guess I’ll just have to cancel.
The new update is awful. Go back to the way it was before, it was great. Now it sucks
I’m rating this current update the worst I can give it. How you charging me for a service that I can’t even access from my device that I was accessing just fine before this so called update??? While Chris out here Catching Predators, how about fix your app. That would be helpful. And give a refund for lack of service on your part.
Show more
I'll keep watching but please please please, fix the auto play, screen saver activation, and closed captions.
It's unusable.. That's all! The old version was not perfect but at least was efficient. This version is a piece of work. Luckily I've canceled my yearly subscription. Such a shame for the people responsible for this mess.
Okay it wasn’t perfect but it was perfectly fine. I don’t open the app for maybe a month and in the time I was away there has been a horrendous update… no you can’t call it an update, it’s literally a downgrade. Captions don’t work, autoplay doesn’t exist, pausing and playing with AirPods doesn’t work, all comments from videos are gone. And to top it all off, the app support seems to not exist. This is my only way to voice the glaring issues with this app right now. I’m not saying it’s easy to program an app, but it was fine before. None of the current issues/lack of features were a problem before. Now an update has somehow removed features it previously had and doesn’t operate properly. This needs fixed please
Show more
I don’t like the fact that my subscription which I’ve had for years is now useless as I can no long log in yet my monthly subscription is still valid and paid for. Seems they are moving away from the App Store or some change and they are asking me to subscribe again. Seems like my current paid subscription should continue at least for the time I already paid for.
Show more
The latest update has given me nothing but a hard time. It has been logging me out and the captions don’t work when you’re watching an episode. Please fix the issue with casting to your tv.
I subscribed to this and cancelled. It is supposed to end in November, but I tried to watch today and can’t. When I try to login, it says “account disabled, contact your administrator”. I can’t connect to support because I can’t login. When I click on help, at the bottom of the website online, it goes to a blank page. I can’t watch, I can’t contact support, I expect 3 months worth of refund.
Show more
the new update sucks. no more air play and its hard to use the app
Unfortunately, Tru Blu doesn’t want to see his clients pay through iTunes anymore. So you gotta pay twice. And you gotta give more personal information. No thank you.
There is no way to autoplay videos. You have to go back after each program and click the next one. It also does not show where you are. You have to start from square one and select the show, season, and episode each and every time. HORRIBLE APP!!
No way to restore previous purchase. Cancelling subscription
AirPlay no longer works, will be canceling subscription if not fixed.
The new app just sucks now. No autoplay,No captions,No just turning your phone over to make it full screen… Please fix this. As much as I’m a fan I will cancel my subscription and find my fix on youtube or pirate sites..
The old app had projecting media, in app subscriptions, user friendly. Now it’s just garbage. It’s really sad they had to change a perfectly good streaming app. Oh and when you write support they basically they don’t support this app anymore and send you to nobody so that your questions don’t get answered.
Show more
Can’t log in, despite being a subscriber for years. No matter what, nothing works. Tried website and app across multiple devices. Cannot request password reset. Had no other choice than to cancel the subscription until they figure this out. Really hope they do, this is one of my favorite things to settle in and watch.
Show more
