TruckSmart ™ Reviews: Is It Legit?

Customer Experience

Positive experience13.8% of reviews
Neutral8.5% of reviews
Negative experience77.8% of reviews

~ Based on 508 written reviews from the US App Store.

What users say about TruckSmart ™

Is TruckSmart ™ Safe?

TruckSmart ™ appears safe based on user ratings. AppsHunter Safety Score for TruckSmart ™ is 92/100.

This assessment is based on 18,571 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
7.5% of ratings point to a risky experience

~ Based on 18,569 App Store ratings for TruckSmart ™.

Is TruckSmart ™ Legit?

TruckSmart ™ appears to be a legitimate app. AppsHunter Legitimacy Score for TruckSmart ™ is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Driver

BEST TRUCK STOP IN AMRICA THSNK YOU FOR YOUR SERVICE !

Still glitches

EVERY TIME I GO TO USE THIS AND TO PURCHASE A SHOWER OR PARKING I CONSTANTLY HAVE TO RE ENTER MY CARD INFORMATION BECAUSE THIS APP WONT SAVE IT.

App constantly doesn’t work

App constantly says “We’re experiencing temporary difficulties, please try again later” when trying to get fuel. Fix it! I used the Loves app for years and never once was the app not able to start the pump. Happens multiple times a week with this POS.

Finally it works!!

You guys did it! Great job! Great app! Works without a hustle! Small request though could you add in transactions section extra last days, now we can choose only “last 30 days” and “last 90 days”, would be great if i could
choose/see my transactions like “last 180 days” or “last year” for example! Thank you!
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Abusing truckers rewards

You can’t cancel a shower.
It doesn’t show that people are waiting in line for showers.
If you booked a shower or redeemed point and didn’t use them. They are gone. Aka stolen.
Loves and Pilot are much better

Service

All track stops As a Loves Pilot FlyJ has 50 gallons to earn 1 shower credit, only TA Petro has bad action 60 gallons for 1 shower

Customer service

They don't have customers service phone number. Often app glitch or just simple kick out then log back in takes weeks.

Unreliability

Who ever is in charge of this app is not fully qualified! Period…..

I miss the old app

I never had a problem with the old app. I can’t login to this one keeps telling me “ERROR we are experiencing technical difficulties please try later” it’s been later a while ago.

crash crash crash

all the app does is crash

This app need work

Same way I can use points to pay for something and cashier scans it should also work like that for meal credits cashier can scan credit meal barcode $17 meal and boom bam paid

Sucks

Destroying truckers. I had platinum status that I built all these years and gone now. Can’t get a shower without carrying my phone with me.

This app has greatly improved

For over a year, this was the worst truckstop app. Now it is the best. Fueling works with no hassles, same with parking. All the necessary information is readily available.
Well done!!!

Steal points and report takes 6 month to process

Deducted 1000 point i didn’t use them. Then they didn’t put them back even i filed report with customer service. Very bad experience. Loves is way better

Downloading/printing fuel receipts

Ridiculous that you can’t do this anymore.

Update: Developers added that worthwhile feature back to the app.💯

This app is trash

So many issues need to be resolved location won’t locate ta/Petro should make it where $17 meal credit can be scanned just like using points to pay for items instead of print out a receipt. Update this app. Give more discount rewards or something buy 5 fountain or coffees get the 6 one free.

2 Suggestions

Please fix this app so that we can use a meal voucher from the app. Lots of times the driver kiosk is down and I can’t print. Next up, how about telling us the shower number and code right in this app? Going to my email for that information is silly.

No fuel receipts on app or emailed anymore!

I could care less about the amount of points I get from fueling, I need dollar amounts!

Shower 🚿

Can you please add the symbol to the shower code, so we stop guessing. * or #

Here we go!!! More unnecessary changes.

Update 07/27/2026:
The age-old adage, “Don’t fix it, IF IT AINT BROKE”, is very much true with this app. These newbies don’t know the difference between a truck manufacturer and an engine manufacturer. I would like to be able to include screenshots of this newfound fail.
____

Why not focus on important issues? I don’t know…. Perhaps, maybe improving the parking lots and stop selling drugs and alcohol to truckers. Dallas South parking lot is horrible. Yet we still get charge through the nose to park there. Let’s not forget how the so-called truck stops are no longer considered truck stops, because they have not catered to truckers for decades. Most of the time we get treated like an eyesore, because of craptastic wheelholders the mega carriers hire to warm their truck seats. They leave urine bottles everywhere. Start enforcing bans for littering. A while back, one was urinating while fueling. I would like to have a BB gun with some rock salt as ammunition.

Take my advice, the former app was fine. It only needs tweaking, not a facelift and name change. Most of us have finally gotten used to the last change to the app. Besides, which 9 year old came up with “Earnify”? No, really. Which child did y’all glean that idea? Go back to the crayon box and pick a different color. Try listening to the truckers…. For once. Try a title which actually correlates to trucking. Like DieselPro, TruckerPro, FuelPro, 18wheelerPro, etc. Maybe, Wheels on fire? Though, that sounds a little corny. Ooo ooo, I know. How about TruckSmart UltraOne Pro?
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