Disappointed customer
Very disappointed with True Balance. I have been a loyal customer and have taken loans from the app before and cleared my EMIs properly.
Recently, I cleared my ₹19,000 outstanding loan amount, expecting that after closing the existing loan I would be eligible for a higher/fresh loan. I made the payment keeping my other financial commitments in mind.
But after clearing the entire amount, the app suddenly shows “Not Eligible” when I try to apply for a new loan.
This is extremely disappointing and frustrating. If there is no guarantee of getting a fresh loan after closing the existing one, customers should not be given such expectations.
After being a loyal customer and clearing my dues, this is how I am treated. I feel completely let down by True Balance. I would not recommend relying on this app based on my experience
Recently, I cleared my ₹19,000 outstanding loan amount, expecting that after closing the existing loan I would be eligible for a higher/fresh loan. I made the payment keeping my other financial commitments in mind.
But after clearing the entire amount, the app suddenly shows “Not Eligible” when I try to apply for a new loan.
This is extremely disappointing and frustrating. If there is no guarantee of getting a fresh loan after closing the existing one, customers should not be given such expectations.
After being a loyal customer and clearing my dues, this is how I am treated. I feel completely let down by True Balance. I would not recommend relying on this app based on my experience
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Very Disappointing Experience with True Balance – Loan Disbursement Delay & Poor Customer Support
The loan has already been approved, but they said it will take up to 7 days for the amount to be credited. I’m not sure why the process is taking this long after approval.
The customer care support is really poor as well. There is no proper response or clear update from their side, and it is very difficult to get accurate information about the status. If the loan is already approved, the amount should ideally be credited much sooner, or at least they should provide a clear explanation for the delay.
Honestly, based on my experience, I would not recommend True Balance to others. If you need quick disbursement and reliable customer support, I would suggest thinking twice before choosing True Balance. Very disappointing experience so far.
The customer care support is really poor as well. There is no proper response or clear update from their side, and it is very difficult to get accurate information about the status. If the loan is already approved, the amount should ideally be credited much sooner, or at least they should provide a clear explanation for the delay.
Honestly, based on my experience, I would not recommend True Balance to others. If you need quick disbursement and reliable customer support, I would suggest thinking twice before choosing True Balance. Very disappointing experience so far.
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⭐️
⭐ 1-Star Review I took a loan with a 6–8 month EMI option but repaid the entire amount within just one month. I have a 100% on-time repayment history with zero late payments. After repayment, the app showed that my credit limit had increased, creating the impression that I was eligible for another loan. However, when I applied again, it simply said "You are not eligible." This is misleading and creates false expectations. The app also charges very high interest rates, and despite repaying loan
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Too bad
Actually i cleared all the amount before time … but the app didn’t gave me … another and rejected … still I don’t know what is the reason
Finally Found a Loan App That Worked!
Highly Recommended
I had been trying to get a loan from different apps and lenders, but unfortunately, I wasn’t getting approved anywhere. Then I tried this app, and to my surprise, my loan was approved very smoothly. The entire process was simple, quick, and convenient.
Really happy with the experience so far. If you’re looking for a simple and hassle-free loan application process, I would definitely recommend giving this app a try. 👍
I had been trying to get a loan from different apps and lenders, but unfortunately, I wasn’t getting approved anywhere. Then I tried this app, and to my surprise, my loan was approved very smoothly. The entire process was simple, quick, and convenient.
Really happy with the experience so far. If you’re looking for a simple and hassle-free loan application process, I would definitely recommend giving this app a try. 👍
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