Disappointed
I am very disappointed with the TrueBalance app. I took a Level Up Loan for the first time and repaid it in full before the due date. I also took a second loan and repaid that on time as well. However, when I applied for a third loan, my application was rejected without any clear reason.
My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it?
Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process.
My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it?
Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process.
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Scam in the name of money
Initially I had got a limit of 6,000. Which I used for some emergency purposes, later on I did pay up the entire amount before date and true balance also did waive off some part of interest, after few days when I did check I am getting error notification in the app saying not eligible?
I was eligible for loan one week before and after properly and promptly repaying my loans now I am not eligible for a loan, great logic and worst app.
I was eligible for loan one week before and after properly and promptly repaying my loans now I am not eligible for a loan, great logic and worst app.
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Thank you True balance
Thank you so much for the quick help.
This is the 2nd time i have applied for loan.
This is the 2nd time i have applied for loan.
Interest
Interest rates are a bit high otherwise process is easy
Worst app
Do not take any loan from these app i have taken a level up loan from these app i have paid all emi but they are like we dont receive any money pay twice our system is under maintenance when you have paid so refund is give i dont get any refund after paying the they are treating you like nothing please dont take loan from these
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