True Balance User Reviews

True Balance - Personal Loan
True Balance - Personal Loan
BALANCEHERO INDIA PRIVATE LIMITED

Customer Experience

Positive experience82.6% of reviews
Neutral0.0% of reviews
Negative experience17.4% of reviews

~ Based on 23 written reviews from the US App Store.

Is True Balance Safe?

True Balance - Personal Loan appears safe based on user ratings. AppsHunter Safety Score for True Balance is 88/100.

This assessment is based on 2,575 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.5% of ratings point to a safe experience
2.5% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 2,575 App Store ratings for True Balance.

Is True Balance Legit?

True Balance - Personal Loan appears legitimate, with a few gaps. AppsHunter Legitimacy Score for True Balance is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointed

I am very disappointed with the TrueBalance app. I took a Level Up Loan for the first time and repaid it in full before the due date. I also took a second loan and repaid that on time as well. However, when I applied for a third loan, my application was rejected without any clear reason.

My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it?

Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process.
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Scam in the name of money

Initially I had got a limit of 6,000. Which I used for some emergency purposes, later on I did pay up the entire amount before date and true balance also did waive off some part of interest, after few days when I did check I am getting error notification in the app saying not eligible?
I was eligible for loan one week before and after properly and promptly repaying my loans now I am not eligible for a loan, great logic and worst app.
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Thank you True balance

Thank you so much for the quick help.
This is the 2nd time i have applied for loan.

Interest

Interest rates are a bit high otherwise process is easy

Worst app

Do not take any loan from these app i have taken a level up loan from these app i have paid all emi but they are like we dont receive any money pay twice our system is under maintenance when you have paid so refund is give i dont get any refund after paying the they are treating you like nothing please dont take loan from these
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It’s indeed true

I received money within 10 minutes

Interest

Rate of interest is high compared to other app like money view

Worst Loan App – Misuses CIBIL and Wastes Users’ Time

This is one of the worst loan apps I have ever used. True Balance checked my CIBIL score and even made a hard inquiry on my CIBIL report, but my loan is still stuck on “Waiting for Approval” for more than 6 hours.

If you are taking access to my credit report, the least you can do is give a clear and quick decision. Other loan apps approve the loan and transfer the money to the bank account within this time, but this app just keeps users waiting with no update and no transparency.

They claim fast approval, but in reality it’s just misleading. Playing with someone’s CIBIL score and then not approving the loan on time is completely unprofessional and irresponsible.

I strongly do not recommend this app to anyone. Total waste of time and unnecessary damage to credit score.
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Very good app

I am sooo happy with this app.. i was in my difficult situation. I got loan at the perfect time. True balance helped me at perfect time. I totally enjoyed my experience with true balance

Easy interface

The interface is really accessible and easy to understand.

Good for personal needs

This app helps me to arrange money direct to my account in my personal emergency and it was a quick process.

Great App

Super easy to use and makes loan applications quick and hassle-free. Clean interface and fast processing. Highly recommend!

Recommended Application

User friendly application that have easy to get loan features and many prepaid and postpaid recharge options that we use in daily lifestyle.

Quick and convenient loan

I need some amount for an emergency and had no time to wait for long approval. I tried many apps to get loans, truebalance was the quickest one to respond back and i got loan money in my account. There was no hassle and the app is also very easy to use.

A better option compared to others!

I’ve tried taking loans from multiple apps, and while none are perfect, this one definitely stands out. The process is smooth, and hassle-free. I would absolutely recommend it and will consider using it again if the need arises in the future.

Best Loan App

I got instant loan without any question ask in my urgent time. I am very thankful to the true balance. You guys are doing great work.

Response from developer

Hi Trizya, thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs

Quick loan

I needed some money for emergency and I got the loan from True balance within minutes and the process was also easy. Good app

Instant loan

Needed money as my salary got delayed. Applied loan in 5-6 steps and got the loan within few minutes. Reliable trustable app. Also, it offers flexible repayment options. Would recommend this app for easy personal loan.

Response from developer

Hi Akash, thanks for your appreciation. Our aim is to provide a seamless and pleasing experience to all our users. As our esteemed user we would wish you to explore multiple services available on the app like recharges, postpaid, DTH payment services etc. Enjoy your balanced mobile life with True Balance! Thank you, Team True Balance Note: Loans are provided by RBI-registered NBFCs

Easy personal loan

Simple online application. Multiple offers were given and went with 12 month loan. Received money within 5 minutes. Flexible repayment options are also available. Good, reliable app for online loan.

Response from developer

Hey, thanks for sharing your positive experience! We’re happy to know you’re satisfied with our service. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs

Good Application

One of the best loan providers company which helped me to provide hassle free loan in few minutes. Interest rates are pretty much fine compared to other Applications. Do try this once!

Response from developer

Hi Anjali, Thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs