Disappointed
My CIBIL score is good, and I have maintained a perfect repayment history. If customers repay their loans responsibly and on time, what is the purpose of the Level Up system if they still cannot get another loan when they actually need it?
Now the app shows both Level Up Loan and Cash Loan as Unavailable, even though I have never missed a payment. This is very disappointing and unfair to loyal customers. I hope TrueBalance provides a clear explanation and improves its loan approval process.
Scam in the name of money
I was eligible for loan one week before and after properly and promptly repaying my loans now I am not eligible for a loan, great logic and worst app.
Thank you True balance
This is the 2nd time i have applied for loan.
Interest
Worst app
It’s indeed true
Interest
Worst Loan App – Misuses CIBIL and Wastes Users’ Time
If you are taking access to my credit report, the least you can do is give a clear and quick decision. Other loan apps approve the loan and transfer the money to the bank account within this time, but this app just keeps users waiting with no update and no transparency.
They claim fast approval, but in reality it’s just misleading. Playing with someone’s CIBIL score and then not approving the loan on time is completely unprofessional and irresponsible.
I strongly do not recommend this app to anyone. Total waste of time and unnecessary damage to credit score.
Very good app
Easy interface
Good for personal needs
Great App
Recommended Application
Quick and convenient loan
A better option compared to others!
Best Loan App
Response from developer
Hi Trizya, thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs
Quick loan
Instant loan
Response from developer
Hi Akash, thanks for your appreciation. Our aim is to provide a seamless and pleasing experience to all our users. As our esteemed user we would wish you to explore multiple services available on the app like recharges, postpaid, DTH payment services etc. Enjoy your balanced mobile life with True Balance! Thank you, Team True Balance Note: Loans are provided by RBI-registered NBFCs
Easy personal loan
Response from developer
Hey, thanks for sharing your positive experience! We’re happy to know you’re satisfied with our service. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs
Good Application
Response from developer
Hi Anjali, Thank you so much for your 5-star rating! We’re delighted to know you had a great experience with True Credits. Tell your family and friends, and help us reach more people. For any suggestions, please write to us at cs@balancehero.com. Thanks, Team True Balance Note: Loans are provided by RBI-licensed NBFCs
