About
This business communication tool helps employees manage calls, see colleague availability, and set up call forwarding. Receptionists can manage queues and transfer calls directly from their mobile device.
What's New in TrueTalk
3.29.4
July 8, 2026
Bug Fixes
Developer apps
FAQ
What is TrueTalk?
TrueTalk is a Telenor phone solution for businesses, providing tools for employees to manage calls efficiently and offer excellent customer service. It is available for iPhone and iPod devices.
Who can use TrueTalk?
TrueTalk is for Telenor business customers. Employees with a 'Kollega' subscription can use it for personal call management, while those with an 'Agent' subscription (receptionists/customer service) have advanced queue and transfer features.
Can TrueTalk identify unknown callers?
Yes, when you receive a call on your mobile, TrueTalk checks unknown numbers against a directory service. It will display the name or company name if a match is found, including for colleagues not saved in your personal contacts.
How does the Personal Assistant feature work in TrueTalk?
The Personal Assistant feature allows callers who reach you when you're unavailable to be redirected. They can choose to be transferred to reception, a colleague, a secretary, or leave a message on your voicemail.
What features are available for receptionists using TrueTalk?
Receptionists with an 'Agent' subscription can log in and out of call queues, view queue status, check call lists, and transfer calls directly within the app, enabling them to work from anywhere.
Is TrueTalk available on Android devices?
Based on the provided data, TrueTalk is currently supported on iPhone and iPod devices. Information regarding Android support is not available.
How often is TrueTalk updated?
The latest version of TrueTalk is 3.29.4, and it was last updated on July 8, 2026. This indicates a relatively recent update, suggesting ongoing development and support.
What is the user rating for TrueTalk?
TrueTalk has a very high user rating of 5.0 stars based on 1 rating. This suggests a positive user experience among its current users.
