Horrible
It won’t connect to my hearing aids. Keeps disconnecting and now it’s none discoverable
Won’t find lost aid!
The find my aid doesn’t even find the one in your hand!
New version of app
This new version of the app is the worst. The app worked great with my Apple IPhone 13 Pro Max but it doesn’t work with the 15 Pro Max. It won’t detect the hearing aids and I have no way of adjusting them by use of the Bluetooth on my phone. I wish I had kept my 13 now. I loved the old version of the app
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Worst ap EVER
I have been using the TruLink ap for many years and must warn people to choose another hearing aid other than Starkey. I think the aids are okay but the ap is extremely worthless. It is so slow and crashes almost daily. I am getting frustrated just writing this review. I am about to upgrade my aids and will be looking at other brands. If I told what all the problems with the ap were it would take pages. Bottom line stay away from this ap.
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Be sure to pair your hearing aids in accessibilit, not Bluetooth. App works great!
I had a little trouble getting it to work and Starkey straightened me out in email. Thanks!
This app I frustrating and unreliable
I’ve lost track of the number of times I’ve had to reinstall this app, because it suddenly stops recognizing one of my hearing aids. Very poor and unreliable.
Crappiest App Ever
Does not work - forever lost and can’t link to h/aids … never ever worked for me …
User for several years
location settings function works well. Personalization is the most useful function.
IOS updates run from seamless to a cluster. You often need to reconnect the phone to your devices first. The apple watch function does not work since several updates.
Don’t expect more than a few utility functions.
IOS updates run from seamless to a cluster. You often need to reconnect the phone to your devices first. The apple watch function does not work since several updates.
Don’t expect more than a few utility functions.
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TruLink
One of the WORST APPS EVER !!!!!
This is WITHOUT A DOUBT THE MOST WORST APP FOR SUPPORT !!!
My wife still can’t understand what I say sometimes……
I have visited my hearing aid specialist numerous times but to no avail !!
The $5000.00 we invested is a waste of money ..
also, the Rayovac batteries that we were told to get keep getting worn out in a week or less !!
And don’t tell me that I’m purchasing batteries that the expectation date is near.
Your hearing-aids and especially the APP is a total waste of my time and money.. I know that I will most likely not EVER hear from you and your company again , so have a HAPPY NEW YEAR and ……….I can’t hear you !!! Lol
This is WITHOUT A DOUBT THE MOST WORST APP FOR SUPPORT !!!
My wife still can’t understand what I say sometimes……
I have visited my hearing aid specialist numerous times but to no avail !!
The $5000.00 we invested is a waste of money ..
also, the Rayovac batteries that we were told to get keep getting worn out in a week or less !!
And don’t tell me that I’m purchasing batteries that the expectation date is near.
Your hearing-aids and especially the APP is a total waste of my time and money.. I know that I will most likely not EVER hear from you and your company again , so have a HAPPY NEW YEAR and ……….I can’t hear you !!! Lol
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TruLink
Very poor. Will not stay connected to hearing aids.
App crashes repeatedly
The hearing aids have been great but the app connecting to them to change the settings depending on environment keeps crashing
The presets don’t seem to work anymore
The presets don’t seem to work anymore
Truelink
Happy with Truelink for iPhone, I amazed how Well they work with iPhone 13 pro but waiting for Starkey & Apple to fix Truelink app for Apple Watch 7. I understand that Starkey is not updating the Truelink app anymore, I hope that’s not true. Also tried the Thrive app but I see no app for Watch yet. That was one of the main reasons I went with Starkey so I hope they can get the better Thrive Watch app developed. I see that Thrive app has so many features that I like. Keep up with the good work and development for Apple & thrive I am waiting for the app. Thanks Chuck
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Updated?
Is there updated?
I see this version is old from 4 yrs ago.
I see this version is old from 4 yrs ago.
Not working
Was working great till 6 months ago. Was hoping they might fix since IOS update. I got these hearing aids specifically due to app because I turn on the tinnitus each day and do some adjustments depending on what I am doing. If they are not going to make this work then they need to give me my thousands of dollars spent on these hearing aids
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Actualicen
Hace 4 años que no an actualizado la app
Actualicen la app
Actualicen la app
Poor Poor Poor
I’ve been using this app for 4 years and nothing has really improved. I have starkey hearing aids and they constantly drop off the app . My phone is always within proper distance for the aids to work and yet I’m constantly restarting my phone, the app and pairing the aids pick one they all work from time to time to keep them working for volume and tinnitus adjustment. My audiologist can never find anything wrong either aid’s themselves so it must be the “stinking” app . Can we please get this right the dang things cost enough.
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No longer works
This app no longer works with my Starkie hearing aids and the latest iPhone version. It hasn’t worked for several months and my Audibel store said Starkie was working on it but nothing has happened. App can’t find the hearing aids.
Connectivity
This app no longer “recognizes” my hearing aids
Doesn’t connect to iPhone
The selling point of the Starkey hearing aids is the ability to control the hearing aids with your iPhone.
In view of the other reviews and my experience this just does not happen. Starkey has made no attempt, as far as I can tell, to correct the problem and they’re probably selling hearing aids boasting about this great app.
In my humble opinion that is fraud!
In view of the other reviews and my experience this just does not happen. Starkey has made no attempt, as far as I can tell, to correct the problem and they’re probably selling hearing aids boasting about this great app.
In my humble opinion that is fraud!
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What Incompetency And Arrogance
The VA needs to cease doing business with your company.
How can your App not pair with hearing aides less than a foot away?
This is an Apple 13 Pro Max.
How can your App not pair with hearing aides less than a foot away?
This is an Apple 13 Pro Max.
