Trustful User Reviews

Top reviews

Hasty Judgment

I previously reviewed the app with a 3-star rating.

I have learned more about the app and the developer. I raise it to 4-Stars.

My initial rating was premature. I still have concerns about the manner in which the app functions, but I am becoming more confident that some of my initial concerns are either addressed outright or through some workarounds.

More thought and exploration has been given to this than the simple UI belies.

In fact, it’s the simplicity of the app that caused my greatest concerns. Although still not as intuitive as I would like, I am finding it more robust than belies some more feature-rich app.

I questions myself, as a certified database designer, what has app tech done to me?

Much more thought out than I expressed in my initial review.

Well done, Mr. Sutariya.
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Response from developer

Hi CarefreeFisher, Firstly, I am so glad that Trustful has got rating increment from 3-stars to 4-stars from you. Much appreciated & means a lot to me as an Indie Developer. I'm truly thankful and grateful to you for taking the time to write a review, share your experience with Trustful, and provide honest feedback. I'm also very glad to know that you're happy with the Trustful Photo Vault app. Really appreciate you for sharing your honest feedback on the App Store and for being with me on this journey. My vision with Trustful is very honest & clear. I want to allow people to have total control over the photos & videos with total privacy. There are a lot of improvements coming in Trustful this year especially for macOS app. And I promise, Trustful will continue to get better with each update. Now one of my next goal is to get full 5-stars from you & make you fully satisfied with Trustful app experience 🎉. Once again, Thank you so much for sharing your feedback and updating the rating to 4-stars. If you have any feedback, suggestions, or need any kind of help, please feel free to email me at truemaulik@icloud.com. I'm always here to help you. I'm doing my best to keep Trustful updated with new features that improve your experience-and every Trustful user's experience-and help everyone take control of their privacy in every possible way. Thank you, CarefreeFisher 😊🙏🏼❤️ Regards, Maulik Sutariya

Acct settings

I just got this on my Mac, but also downloaded to my iPhone as well. Problem is on the iPhone it’s asking me to set up another account. I just want to use the 1 account that’s on my Mac and have it available on iPhone and iPad? Help 😬

Response from developer

Hi Ricco240266, Thank you so much for reaching out to me. Don’t worry, I am here to help you. Indeed, Trustful is meant to sync across iOS, iPadOS & macOS via iCloud 🙂. I will shared the steps here: Since you have already downloaded it on the Mac. You will have Trustful Emergency Kit which has Secret Key & Trustful QR Code. On iPhone, it will let you know that you already have Encryption setup. It will ask you to Recover Trustful Account. Tap on it & now Scan Trustful QR Code from the Trustful Emergency Kit on your Mac or Enter Secret Key manually& it will recover your Encryption on iPhone & it should be ready to sync across your devices. If you need any help with steps or want me to help you guide through the steps, feel free to reach out to me via mail (truemaulik@icloud.com) I am always here to help you till you are happy & satisfied 🙂🙏🏼 Thanks & Regards Maulik Sutariya iOS Developer & Entrepreneur.

Pratique et prix raisonnable

J’ai pris l’abo premium pour avoir la synchro via icloud entre mac et iphone (avec encryption des données) et c’est exactement ce que je cherchais pour un prix tout à fait raisonnable (10€/an!) comparé à ce que facturent d’autres.
Il y a bien encore qq bricoles qui pourraient être améliorées mais je resterai sur cette app après en avoir testé de nombreuses autres :)
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App complète et prix raisonnable

J’ai pris l’abo premium pour avoir la synchro via icloud entre mac et iphone (avec encryption des données) et c’est exactement ce que je cherchais pour un prix tout à fait raisonnable (10€/an!) comparé à ce que facturent d’autres.
Il y a bien encore qq bricoles qui pourraient être améliorées mais je resterai sur cette app après en avoir testé de nombreuses autres :)
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Hi

Apple photo album organizer added to camera roll photo album organizer , Adding photo sideways , Added photo gps Note Perth

Apple photo album organizer
added to camera roll photo album organizer , Adding photo sideways , Added photo gps

Response from developer

Hi jessssheila, I really appreciate, you taking your precious time to write a review & sharing your feelings about Trustful. I hope you have a great experience using the Trustful app.  Thanks & Regards   Maulik

great, but manual sort?

this app is everything i’m looking for in a photo app. but the only big thing missing is manual sorting, i can’t slide my photos around to make it look nice and organized. do you think this feature could be implemented? if that ends up being a feature then it’s a 5 star app. good nonetheless!

No way to view filenames

No way to view video or image filenames. This is critical when you have multiple videos without images in the first frame. Basically, you just see a black box with a play button, but you have no way to know what video it is unless you click on it. There is also no way to arrange the files within a folder once uploaded.
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Response from developer

Hi TEWILLIS_Author,  Thank you for writing a review & sharing about your Trustful experience & feedback. Trustful already shows all the metadata & information related to Photo or Video. I am sorry to know that you were not able to find a way to view video or image names. I will help you with it. In Photos View, you can right click any photo or video & select Info fro menu to see all Photos or Video metadata including filename. And if you are in Photo Viewer, then you can tap on the info button on the top right to see the metadata of photo or video on macOS. It also shows file name & many more useful details as well. If you would have reached out to me via mail, I would have helped you there as well.  If you have any feedback or suggestions or need any kind of help, please feel free to send me an email (truemaulik@icloud.com). I am always there to help you. Thank You 😊🙏🏼 Regards  Maulik

Good but Slideshow Missing

It has all regular photo features but missing a big one: Slideshow.
To view hundreds of pictures your finger gets tired an you close the app.

Response from developer

Hi chbto, I am thankful & grateful to you, for taking your precious time to write a review sharing your Trustful experience & an honest feedback. It means a lot to me. And also, I am glad to know that you like Trustful & consider it as a Good app. I have tried to make the app in the best way I can without compromising on Privacy. Trustful has 100% Encryption for Photos & Videos both. So it's live decrypted whenever you scroll through photos and videos. And for videos, it can take time to decrypt due to which it can interrupt slideshow in between & make it pause. So Trustful does not have slideshow till now. But if it is something very important & needed, I will try my best to add Slideshow feature in the best possible way (maybe for Photos only). Feel free to reach out to me via email or iMessage at truemaulik@icloud if you need any kind of help. I am always there to help. Thank You 🙂🙏🏼❤️ Regards Maulik

Clunky but has potential

No ads and not harvesting my data is a major plus. In my experience is very rare for an app like this to have no ads and be mostly free, so that is a big bonus.

However there is a premium upgrade. Many of the features in the description of the app are hidden behind this payment, like encryption, but nowhere in the description does it say this, so you won’t know until you try to enable it in the app.

The app has a bit of clunkiness and inconveniences that make me hesitant to use it:

You can’t manually rearrange the order of photo albums.

Subfolders can’t be easily created in an album (first you have to create a “collection” on a separate tab and then add albums to the collection).

You can’t add an album to an album or a collection to a collection, so there is a 1 sub-folder depth limit

Photos cannot be imported directly to an album (they must first be imported to the app, then added to an album separately).

There is a photo import limit (9 photos at a time without premium) but the app doesn’t tell you there is a limit until after you select the photos and press “import”.

When selecting photos to import you cannot swipe to quickly select multiple photos (you must tap one photo at a time)

The app certainly has promise and with some improvements could be one of the better options for photo management. But in its current state it’s not the best solution for someone with a large number of photos.
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Response from developer

Hi OldManSchwann, I am thankful & grateful to you, for taking your precious time to write a review sharing your Trustful experience & an honest feedback. It means a lot to me. And also, I am glad to know for your appreciation for Trustful & believing in its potential.  I have tried to make the app in the best way I can without compromising on Privacy. Yes, you are correct. Trustful does not have any 3rd Party SDK, & therefore not even a single bit of data is collected by anyone in this world & user has 100% privacy & total control over his/her Trustful data. I have tried my best to keep most of the features available for user to have a small experience of how the app would behave & all the features. So, if users likes it, they can continue further with Trustful Premium. And Trustful is made with Minimalism & Simplicity in mind. And I have been updating Trustful with each update since its launch. And will continue to improve it in future as well. There are some features which you have mentioned, would soon be available in Trustful this year. I really appreciate your feedback. Feel free to reach out to me via email or iMessage at truemaulik@icloud if you need any kind of help. I am always there to help. Thank you for using Trustful. Thank You 🙂🙏🏼❤️ Regards Maulik

SImplicity is KEY

This app is everything i was looking for and but it also had a bunch of bells and wistles to boot.
i was just in search or an aternative to iclouds which has become out of control in pricing ect.

Response from developer

Hi Hvacguy31, I am thankful & grateful to you, for taking your precious time to write a review sharing your Trustful experience & an honest feedback. It means a lot to me. And also, I am so glad to know that you are enjoying using Trustful Photo Vault App for storing your Private data. I am so glad to know that you are loving the simplicity of Trustful app. And also so happy to see that you are very happy with the pricing. I want to give user the best experience to store Photos & Videos with 100% Privacy. Really appreciate your honest review & feedback. This means a lot to me as an Indie Developer. Thank you for appreciating the Trustful app & being with me on this Journey. I will continue to make Trustful better with each update. If you have any feedback or suggestions or need any kind of help, please feel free to send me an email (truemaulik@icloud.com). I am always there to help you. I am trying my best to keep Trustful updated with new features which make yours & every Trustful user's experience better & help them take control over their Privacy in every possible way. Thank You 😊🙏🏼❤️ Regards Maulik

Great app from great developer!

This app is the best secure photo management app in the appstore! The developer takes great care ensuring users are supported and that the app is working perfectly! The developer is also open to new feature suggestions from users and is continually developing the app. The cross platform nature of this app is great and this app is one of the few that works on iOS, iPadOS and MacOS flawlessly.
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Response from developer

Hi VK3XXX,  I am thankful & grateful to you, for taking your precious time to write a review sharing your Trustful experience & an honest feedback. It means a lot to me. And also, I am so glad to know that you are enjoying using Trustful Photo Vault App for storing your Private data & think that Trustful is the best secure photo management app in the App Store. And so glad to know that you are enjoying the cross platform nature of Trustful & it's working great for you. Really appreciate your honest review & feedback. This means a lot to me as an Indie Developer. Thank you for appreciating the Trustful app & being with me on this Journey. I will continue to make Trustful better with each update. If you have any feedback or suggestions or need any kind of help, please feel free to send me an email (truemaulik@icloud.com). I am always there to help you. I am trying my best to keep Trustful updated with new features which make yours & every Trustful user's experience better & help them take control over their Privacy in every possible way. Thank You 😊🙏🏼❤️  Regards Maulik

Nice, clean, and with zero data collected

One should always take note of the data collected section when downloading any app, and this is one of those rare gems where I feel safe keeping my more private data.
Four stars because there is room for improvement, like being able to scroll through images from an album rather than going back each time, but I have no doubt this app will get bigger and better as time goes on.
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Great app

Great app, works exactly as described with a fair subscription model. Keep up the good work!

This app is a joke

For free (no subscription) you get no encryption and max 9 pictures stored? Sorry, but you are a joke. A compete waste of time is this app.

Just what I was looking for

I've been looking for an app that did exactly what this one does for a while. Every other app I've tried (about 30 different apps) all either have a third party 'encrypted drive' that you just have to trust actually does what it says, or they have a pricing model that doesn't match what they offer. ($9.99 - $19.99 a month!?)

This app conquers both of those needs. It can protect the photos with zero-access encryption, and uses your own iCloud to sync everything between your devices. It also has a very reasonable pricing model, and the developer was able to help when an issue arose.

When my subscription wouldn't sync to my Mac (after purchasing on my phone), I emailed the developer, and he responded within a few hours before pushing a TestFlight fix for my issue. I am now up and running after only a few days! Great response time and a great app!
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Response from developer

Hi coralof, Thank you so much for your kind words. It means a lot to me. And Thank you very much for taking your precious time for rating the Trustful app, writing a review & sharing your honest feelings for Trustful app on the App Store. I am really glad to that you are loving the Trustful App & it’s features & you are very happy with Trustful Premium pricing as well. I am thankful for very grateful to you for your kind & honest feedback on Trustful. I am glad that I was able to help you. If you ever need any kind of help in future, feel free to reach out anytime (truemaulik@icloud.com). I am here to serve you in every possible way till you are happy & satisfied. Thank You 😊🙏🏼❤️ Regards Maulik

Awesome experience

Awesome app with all the features needed.
And the best part is the help i got when i had some issue with the app. Developers provided a solution with perfection and were extremely responsive. Highly impressed. Would highly recommend it. Thankyou

Bugs

Hi, the facedown feature for iPhone 12 is not working.

Completely useless without premium version

Don't waste your time.

Response from developer

Hi Bogus542, Thank you so much for using Trustful & for sharing your honest thoughts & feedback. I have tried my best to give as many options free to the user as I can, so a user can get the idea, quality & the features of the app. You can import upto 9 Photos or Videos from Photo Library or Files. You can create albums & collections. You can also set custom Album cover & custom Collection Cover. You can checkout In-built Private camera. You can share & export the Photos or Videos from Trustful. You can also set password & use biometrics (Face ID / Touch ID) also. I think it’s more than enough to get an idea of how the app is, what it supports & what features are in Trustful. I am an Indie Developer and I try my best to come up with the best & the great solution for the user & constantly looking ways to improve the experience. I am sorry to know that you didn’t find the free features helpful enough. I really respect you reaching out & sharing your honest views. I wish you find something better & great than Trustful which makes you happy! I am happy, if you are happy. Thank you so much for using Trustful Regards Maulik Sutariya

Hi

Apple photo album organizer added to camera roll photo album organizer , Adding photo sideways , Added photo gps Note Perth

Apple photo album organizer
added to camera roll photo album organizer , Adding photo sideways , Added photo gps

Response from developer

Hi jessssheila, I really appreciate, you taking your precious time to write a review & sharing your feelings about Trustful. I hope you have a great experience using the Trustful app.  Thanks & Regards   Maulik

Sync doesn’t work well

And the app crashes too frequently for my liking.

Response from developer

Hi KrisKoivisto, I really appreciate, you taking your precious time to write a review & sharing your experience of using Trustful & sharing your issue. I am thankful & grateful to you. I am sorry to hear that you are having some issues related to crash in Trustful App. I am constantly looking at the feedback from the users & pushing updates with new features, improvements & bug fixes. Since your review, I have fixed some crash bugs from the amazing feedback received from users like you. And I am dedicated to keep on improving Trustful for lifetime to make sure users have a great experience using Trustful App. It would be great if you could try using Trustful one more time & see if it makes you happy again. Please free to reach out if you need any kind of help (truemaulik@icloud.com). I am here to help you in every possible way, till you are satisfied & happy. I hope you have a great experience using the Trustful app & have fun securing your Photos & Videos from prying eyes, locally & in iCloud.   Thanks & Regards 🙂🙏🏼 Maulik Sutariya