TSP Mobile

TSP Mobile

by TSP, inc

3 ratings
5 reviews
Free

Details

  • Released
  • Updated
  • September 9, 2019
  • January 7, 2023

Features

TSP Mobile screenshot #1 for iPhone
TSP Mobile screenshot #2 for iPhone
TSP Mobile screenshot #3 for iPhone
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About

Manage and dispatch your field service team with features like trip tracking, automated timesheets, and 24/7 dispatching. It allows for real-time status updates to customers and custom service level management.

Trip time and mileage tracking
24/7 dispatching with priority levels
Work schedule and time-off management
Custom service level agreements (SLAs)
Instant work assignment notifications
Field-driven request status updates
Preventive maintenance system
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What's New in TSP Mobile

2.0.1

January 7, 2023

Improved trip tracking

User reviews

Pay to download?

I try to download the app and it’s saying I have to put in credit card info. This happening to anyone else?

Awful

Fire the lamebrains responsible for this app. It’s useless.

Impossible login

This app ran me in circles for a half an hour through authentication efforts that eventually boggled my mind. 30 min effort & life demands focus elsewhere. Might revisit. Might delete & forget about it all.I tried the Support option in the app but it looks more like business and employees stuff, there might be articles to sort through, super inconvenient, made me really feel my ADD lol. So I noticed a feature to flag the error and it says it would possibly assist if I could reproduce the problem within 20 minutes. I did that, it didn’t help me & I received the same error message, translation: Batman, you will never log on… muahahahahahaha! / actual message was in Mandarine: Sign in Sorry, but we’re having trouble signing you in. AADSTS165000: Invalid Request: The request tokens do not match the user context. One or more of the user context values (cookies; form fields; headers) were incorrect or invalid, these values should not be copied between requests or user sessions; always maintain the ALL of the supplied values across a complete single user flow. The request did not return all of the form fields. Failure Reasons:[Token is invalid;] Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: 8d7e9c6d-2c0a-4e5a-996c-3285f6b42300 Correlation Id: a991cd92-8388-437a-bf58-cb695ca518ef Timestamp: 2022-08-06T21:59:23Z Message: AADSTS165000: Invalid Request: The request tokens do not match the user context. One or more of the user context values (cookies; form fields; headers) were incorrect or invalid, these values should not be copied between requests or user sessions; always maintain the ALL of the supplied values across a complete single user flow. The request did not return all of the form fields. Failure Reasons:[Token is invalid;] Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.
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Total TSP Fail

It’s bad enough the TSP returns are bad right now, but then TSP goes offline to introduce the most user unfriendly app possible. I have yet to be able to sign in. Why have a Microsoft interface when 90%of the world is on Apple. Complete and total failure of TSP. Everyone who worked on it up to the leader of TSP should be ashamed and fired.
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Logon links

It is a drag. This is tied to Microsoft which causes confusion with other existing (own) Office accounts. It needs to point to the UID and PW for TSP not Microsoft. Go back to the drawing board on this App.

FAQ

What is TSP Mobile used for?

TSP Mobile is designed to help TSP, Inc. employees and their customers manage and dispatch field service teams. It includes features for tracking work, managing schedules, and communicating with clients.

Is TSP Mobile free to use?

Yes, TSP Mobile is available for free. The provided data indicates it is a free application with no mention of in-app purchases or subscription fees.

Does TSP Mobile have ads?

No, TSP Mobile does not contain advertisements. The application data specifies that it has no ads, ensuring an uninterrupted user experience.

What devices does TSP Mobile support?

TSP Mobile is supported on iPhone and iPod devices. The app is designed for iOS platforms, allowing users to manage field services on their Apple mobile devices.

How often is TSP Mobile updated?

The latest version of TSP Mobile was released on January 7, 2023. While specific update frequency isn't detailed, this indicates recent activity and ongoing development.

What is the age rating for TSP Mobile?

TSP Mobile has an age rating of 4+. This means it is considered suitable for children aged 4 and older, indicating general content appropriateness.

Can TSP Mobile help manage customer SLAs?

Yes, TSP Mobile allows for custom service levels for each client. This feature helps in managing and exceeding Service Level Agreements (SLAs) by providing real-time tracking and communication.

How does TSP Mobile handle work assignments?

TSP Mobile provides instant notifications for work assignments, allowing technicians to accept or reject them on the fly. It also includes escalation paths to managers for critical dispatches.