Not reliable
Not reliable, membership not listed, attempted to add wife’s suv didnt work. Waste of time to setup
Residential Cleaning specialist
I always have a clean car when I come out! The vacuums always work, I love the interior cleaning supply they have for us and I love the mat cleaner!
Very disappointing
Great car washes - but they play the game of “hide the cancellation” process. Force you to download their app and then bury the process to cancel.
In the age of transparency and online integrity ~ Tsunami Express goes the extra mile to make it EXTRA difficult to cancel.
I’m a seasonal user and this will be my last now that I’ve had this experience.
In the age of transparency and online integrity ~ Tsunami Express goes the extra mile to make it EXTRA difficult to cancel.
I’m a seasonal user and this will be my last now that I’ve had this experience.
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Love to pull from your account!
Even after you put it on hold!
Then never reply to me!
Then never reply to me!
Can’t stay logged
Have to reload every time. I’m trying to cancel called for help got number but doesn’t exist. Just need to cancel not around enough for full benefit. So just cancel my account please.
NEVER USE THIS
I seriously have never used a worse app/ company. It makes it near impossible to cancel or sign up for anything. The app doesn’t even really work. Don’t ever get this ad excuse for a car wash.
App is not user friendly.
Unfriendly. Information about each tier is hard to find
Worthless app
The app says I migrated my plan but shows no vehicle or car washes.
Wretched
App does not work on iPhone and doesn’t work on desktop either.
Terrible
Worthless app. I now know how it feels to get scammed. Thanks Tsunami!
Useless
Most useless app ever.
Oil spill!!!!
The car wash had a hydraulic oil line break while I was getting my car wash. The rude attendant disregarded my complaint and sent me through again, the third time I was about to go through they finally discovered the leak and stopped me prior to going through. The “manager” hand washed my front windshield. Poor experience.
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Tsunami West
App won’t let me link both vehicles to make one payment
Tsunami app
As useless a the car wash is. I’m just going down to cancel. I’ve had enough of the increases, double charges to my account and they have the worst detailing center around if you can call it that. Taking money from this, getting a pressure washer and my own detail things and I will pay the other car wash detailers for winter time. I can also do it in the shade. Something else they took away. No canopies.
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Worst App
If you are going to require moving to the app you should make sure it works. Would have kept my membership but will now be trying everything I can to cancel this.
Two vehicle plan
Not sure if signed up correctly
Stuck in Car wash in Michigan City!
Stuck in the CAR WASH!!!
Poor design
Information doesn’t fit phone screen
Does NOT list town signed up in
App does not have my local Town listed
Terrible
Can’t suspend service
