All So Great!
As always we were delighted with our meal and the servers were very helpful with information above he selections. The salmon was so good! Loved having a free birthday meal and dessert. Emily was upbeat and helpful in updating the new app. It’s always good to see our favorite waitress, Jenny. Thanks so much.
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App Not working
I accidentally put the wrong email and it took me to the sign up page, there is no way of going back. I deleted and reinstalled the app and it kept me in the sign up page. I filled it out and to see what would happen and all it says is that something went wrong and that I should restart the app, which I did and still not working. I won’t be able to use my birthday deal of BOGO
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Ugh
It’s more like a web app that they threw together for mobile. It’s hard to read and makes the app not very accessible. Also what’s with the millions of notifications? Crazy annoying. Compare this with the other food apps out there and Club Tucanos really lets itself down. Glorified newspaper ad.
Keeps losing my bday bogo
This app can’t keep track of my rewards. Every year it doesn’t renew my bday meal even though it has all the info. So I email Tucanos and they put my reward in the app. Well the app will conveniently lose that reward so I’m done with it.
Useless app
First, I skipped the fake cake reward. Then I enter my email and it says it is transferring my account. I’m then taken to a page to enter my info and when I enter my phone number, it says there is already an account with that phone number. No kidding. That is where the app stops. No ability to log in, or anything at that point. Seeing the developer responses to to their reviews asking to email their support and clearly they aren’t doing anything to fix the worthless app.
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