Quit allowing me access
I am a paid subscriber. App refuses to allow access to E editions. Asks me to subscribe. Won’t let me restore purchase. I take the paper version as well. Contacted customer service. No help.
Cost of subscription gone up substantially. About ready to say stick it Tulsa World.
Cost of subscription gone up substantially. About ready to say stick it Tulsa World.
Response from developer
I’m sorry that you are having trouble with our app. Please email me at csc-digital-escalations@lee.net with the details of the issue and I will look into it. We want to make sure you have the best experience possible and can quickly get back to reading local news.
Great paper, sometimes glitchy app
Love the Tulsa world paper and glad to have the app which is better than the mobile browser version. I like getting news notifications as they happen. The app can be glitchy but overall it works.
Simple, easy to use
The app is easy to navigate and simple display of stories makes it easy to use. There’s always room for improvement but it gets the job done! Thank you for keeping the community informed, Tulsa World!
Response from developer
We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the app.
Email World App
Would be easier to read w/out the pop up ads! I already pay too much for the subscription.
Response from developer
We will continue to offer the lowest rate possible to all of our subscribers, but with our digital content you can stay informed from any web-enabled device.
Good paper. App has gotten unusable.
Update 5/2/2024
Now when I get notified of a breaking story and click on it to open the app, I get a screen that wants me to subscribe. I’m already a subscriber and logged in to the app. I try to tap the “Already a subscriber? Restore purchases” link at the bottom of the screen, but nothing happens.
Previous review:
I get headlines from this app that look interesting, but lately when I try to read the story in the app, I get frustrated and give up. It seems the story gets covered by ads, or “related content “ that is not what I am trying to read. It’s a shame because I like the coverage. I understand the need for advertising, but it doesn’t work if it gets in the way of reading the story. I will continue to read the digital print version.
Now when I get notified of a breaking story and click on it to open the app, I get a screen that wants me to subscribe. I’m already a subscriber and logged in to the app. I try to tap the “Already a subscriber? Restore purchases” link at the bottom of the screen, but nothing happens.
Previous review:
I get headlines from this app that look interesting, but lately when I try to read the story in the app, I get frustrated and give up. It seems the story gets covered by ads, or “related content “ that is not what I am trying to read. It’s a shame because I like the coverage. I understand the need for advertising, but it doesn’t work if it gets in the way of reading the story. I will continue to read the digital print version.
Show more
Click bait app
This app appears to concentrate on unintended redirect to click bait websites and the like. Subscribers need to be treated with respect. The publisher has ruined my local paper!!
App doesn’t work for me
I have been reading the Tulsa World through my browser, which seems to be the only way. I had the app before I subscribed, and that may be the problem. I removed the app and then reinstalled it from the App Store. It looks good. But when I go to the second page, it says subscribe before you continue. But when I go to the menu, it says I am logged in and shows my user name. But when I go back, it’s still won’t let me go past page 1. I’d like very much to use the app if it would let me in.
I will keep trying different things to see if I can get it to work. I also tried going through the link that says Support. That just logged me into the Tulsa World. So it’s hard getting help. Eventually I may have to give up.
I will keep trying different things to see if I can get it to work. I also tried going through the link that says Support. That just logged me into the Tulsa World. So it’s hard getting help. Eventually I may have to give up.
Show more
Response from developer
I am sorry to hear that you are having trouble viewing the Tulsa World E-edition within the app. Please email me at csc-digital-escalations@lee.net, with additional details of your issue that include your email address and the name on your account and I will be happy to look into what may be causing the issue. We value our subscribers and want you to have the best experience possible in both the App and on the website.
App Forces Subscribers to Log In Repeatedly
This isn’t a banking app - I shouldn’t have to log in every day as a subscriber. It’s super annoying to try to open an article and get the login in screen. Every other media app is perfectly capable of remembering my username and password.
Worst E-edition Ever
I previously wrote that the Tulsa World app was bad but not that bad. I was incorrect. It is the worst: hard to navigate, hard to use. I subscribe to around half a dozen newspaper apps and it’s not even close. Unbelievable and completely worthless.
I guess this is why they charge such an exorbitant price for the print version, one is virtually unable to use their app. I’m only sorry Apple doesn’t allow zero stars.
I guess this is why they charge such an exorbitant price for the print version, one is virtually unable to use their app. I’m only sorry Apple doesn’t allow zero stars.
Show more
Response from developer
I apologize for the frustration, please contact digital support at 918-582-0921, for suggestions on how to improve the apps performance on your device.
New problems with app
App has started kicking me out of “logged in” status. My husband has had same issues that only recently started. I deleted and reinstalled app but has not resolved problem.
Horrible app
We are paying $240 now to use this horrible mobile app. It’s the only app in my mobile device that will not allow me to login with a thumbprint, will not retain login information forcing me to enter userid and password every single time I use it, logs me out half the time if I minimize to go take a morning shower and come back, and so forth. The paper seems to be 50% ads. I can get all of the news and then some on the TV or internet without the frustration. We don’t plan to renew.
Show more
Response from developer
I apologize for the frustration, please contact digital support at (800) 444-6552, for suggestions on how to improve the apps performance on your device.
$$ RIP OFF price $$
So if you buy from app, it costs $22.99 a month. If you buy directly from Tulsa World, it’s $14.99!!
Too many ads for a paying subscriber
The articles display fine on my iPhone and the notifications are useful but why ads when I am a paying subscriber? It’s like playing one of those free mobile games with the cheesy ads thrown in there.
Worse than before
The layout is very poor. It’s virtually impossible to find front page stories. It uses side-scrolling for the “headlines” (which are not that important). There’s a lot of wasted space as each story link has a lot of white space around it.
The app itself is very laggy. Taps are ignored, or take affect after a couple of seconds. After using it for a few minutes my device starts heating up.
Note that the “Most Helpful” 5 star reviews are from 3 years ago.
The app itself is very laggy. Taps are ignored, or take affect after a couple of seconds. After using it for a few minutes my device starts heating up.
Note that the “Most Helpful” 5 star reviews are from 3 years ago.
Show more
New layout is hard to read. Please add an option to increase font size
The app locks up and no longer works.
Could be better
I like to read each edition front to back similarly to a hard copy of the paper. This is impossible to do without constant reloading. I had hopes that the latest update would fix the instability, but alas, it was not to be. I don’t understand why this newspaper could have such a problem when some smaller community newspapers have vey good applications that are easily navigated through.
Show more
This App is way behind
The state has two dependable news papers. Your app needs a refresh badly or potentially a platform change. My wife and I subscribe to the Tulsa world through the app faithfully. However it’s always the first expense we want to cut because the app is so bad.
Good paper. App has gotten unusable.
I get headlines from this app that look interesting, but lately when I try to read the story in the app, I get frustrated and give up. It seems the story gets covered by ads, or “related content “ that is not what I am trying to read. It’s a shame because I like the coverage. I understand the need for advertising, but it doesn’t work if it gets in the way of reading the story. I will continue to read the digital print version.
Show more
What happened?
Suddenly I am unable to access any new stories from the homepage if I click on one it takes me to a page full of advertisements and if I tried to login I get a blank screen the only thing I can do now is access the E addition I don’t understand why all the other options are there if they don’t lead to anything this was not the case just a few weeks ago I sent a feedback email but have heard nothing
Show more
Unusable with iPad
My iPad is used in landscape orientation. The Tulsa World app only opens in portrait.
