Tulum Ruins Tour User Reviews

Top reviews

New version better than ever

I downloaded the latest version and it looks like we have improved offline map functionality and Spanish language support. This app is super easy to use and a great way to spend the day at the site. Be sure to download it when you have cell service or WiFi. Cell service at the site can be spotty.

So glad I found this app

I didn’t want to spend all day in a group and decided to download the app and visit the site on my own. Yes, you need to download the app ahead of time if you visit the site, and yes there is only a portion of the app that is free then you pay for the rest. But, if you do this ahead of time it is easy to follow the app, easy to visit all of the points of interest and the history and narrative is easy to follow. If you are looking for a self-guided tour this is the best one for the price. It definitely beats spending the entire day with a crowd.
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Clunky

Not a very smooth app. Narrative not as historical, more ad lib. Can only access 3 items before hitting a paywall. If your onsite with no internet and haven’t bought everything it’s worthless.

Response from developer

We are upfront that you can try the app for free and provide access to a few of the checkpoints without paying anything. The app development is not supported by ads and fully functions offline. That said, yes there is a paywall beyond a few checkpoints. The cost is minimal for what you get. Look at comparable apps and you will find we are quite generous with what we provide here. We are also upfront that users should download the app when they have either cell or wifi. Yes you will need one or the other to unlock the checkpoints, but if you have downloaded the app already then the checkpoints, audio, and associated files are already there so it will not cause a big download charge if you use your cell phone to do this at the site. These user patterns are well above what you can expect from other apps at this price point. We strive to make sure that our users get value from our guides and that the information provided is fun for kids and adults. Feel free to reach out to us direct with additional feedback on how to improve the app and we will take it into consideration. Thank you.