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Rewards redeem
It was my birthday yesterday on the 14th and I go to an establishment to redeem my free pie today on March 15. The rewards app said I had the free pie option, but when I went to redeem the pie the app said, “Oh no” and TOOK my reward away. Also tried it on my free fries and it said and did the same thing. Then on top of that a server there seen all of this happen ( he was about to scan the reward), I showed him my phone so we could see for himself what the app said, he also tried to go through the process of scanning the reward, and when I didn’t work for either of my rewards and he seen the app just take them away he said, “ oh sorry guys” and left. Didn’t offer to comp the free pie or fries just walked away. Very bad experience with the app and far from the service I would expect at an establishment with high star rating.
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Ruth H.
Great food and great service . Everyone is super nice. I work at the upstairs business and they always bring the food up to us when we put in orders.
Menu items not accessible
I cannot find or access bonesless thighs on the menu unless I reorder from a previous order.
Tumble 22
Too good
