Glitchy and deeply frustrating to work with
This app is essentially no longer supported. There is a persistent error which signs out users who are accessing work in Turnitin via a link from blackboard, rather than a direct sign in. Once this happens it stops syncing any of your marking until you delete and redownload the app. Turnitin have made no updates to fix this, making using the app a risky business, to be tried only by those who have no alternative. It used to make marking portable, making my job so much easier. Now it’s a nightmare, and there is no indication that this is going to change in the near future. I’m still stuck with it when I need to work mobile, but if you possibly can AVOID AVOID AVOID
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Useful app - when it doesn’t stop syncing
This is a useful app, when it works!
What works well/is useful:
- It provides to only means to undertake marking offline through Turnitin’s Feedback Studio. Although arguably education institutions should demand that this feature is made available for other operating systems. Educators should not be required to buy an iPad to be able to do their marking offline!
- When adding comments in-text and in the summary box, the dictation functionality works well and saves a lot of time.
**Careful if using it via Canvas integration**
Using Feedback Studio through Canvas, it is possible to request a link in order to add a class and grade on the app - necessary as the only solution to grade offline and given that Feedback Studio does not seem to work at all on the browser on an iPad. However, it randomly decided that I needed to enter a username and password, which I never had as I logged in via the special link. It then stop syncing altogether so I have a bunch of work on the iPad which will not upload to the cloud. The online guidance acknowledges this issue but tells users to reinstall the app or log off and log in with credentials, rather than via the email link. However, both options mean the unsynced data will be lost.
There is very little guidance online and the supposed 24/7 support were slow to respond and never admitted that there was no solution - I simply had to decide to cut my loses.
Other things that don’t work well:
- The app randomly crashes when connected to the internet, often losing the last comment added.
- You have to press “done” on the summary comment for it to save, this is on the top left hand corner of the comment box, which is in no way intuitive.
- The search function when adding pre-set in text comments is terrible, you have to know what set the comment is in in order to use the search and it is case sensitive / can only find exact matches.
- If you tap a particular word to add a comment it selects the whole line and it is then difficult to select the specific text without accidentally swiping to the next submission altogether.
What works well/is useful:
- It provides to only means to undertake marking offline through Turnitin’s Feedback Studio. Although arguably education institutions should demand that this feature is made available for other operating systems. Educators should not be required to buy an iPad to be able to do their marking offline!
- When adding comments in-text and in the summary box, the dictation functionality works well and saves a lot of time.
**Careful if using it via Canvas integration**
Using Feedback Studio through Canvas, it is possible to request a link in order to add a class and grade on the app - necessary as the only solution to grade offline and given that Feedback Studio does not seem to work at all on the browser on an iPad. However, it randomly decided that I needed to enter a username and password, which I never had as I logged in via the special link. It then stop syncing altogether so I have a bunch of work on the iPad which will not upload to the cloud. The online guidance acknowledges this issue but tells users to reinstall the app or log off and log in with credentials, rather than via the email link. However, both options mean the unsynced data will be lost.
There is very little guidance online and the supposed 24/7 support were slow to respond and never admitted that there was no solution - I simply had to decide to cut my loses.
Other things that don’t work well:
- The app randomly crashes when connected to the internet, often losing the last comment added.
- You have to press “done” on the summary comment for it to save, this is on the top left hand corner of the comment box, which is in no way intuitive.
- The search function when adding pre-set in text comments is terrible, you have to know what set the comment is in in order to use the search and it is case sensitive / can only find exact matches.
- If you tap a particular word to add a comment it selects the whole line and it is then difficult to select the specific text without accidentally swiping to the next submission altogether.
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It doesn’t work
Don’t bother, it just doesn’t work.
Deletes grading progress
Just spent hours grading for the app to tell me I have no internet connection (I did), kick me off, and then delete all of my edits, rubrics, and grades. Would not recommend and will never use again.
I used to love it, now it’s unusable.
This app used to work just fine on my iPad. It’s been showing no active assignments for all my classes and their recommendation is to use the website. The website is more inconvenient. I don’t have time to grade 150 + papers by using the time consuming website…. I will not be recommending this product anymore. Whoever is in charge now needs to be fired.
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