Gimmick not worth it!
This app sounds like a great way to get air bnb clients and yes it shows a lot of jobs but it absolutely not worth it. First off it’s hard af to get an actual booking and if you do manage to get one 99% of the time the client will cancel last minute on you and Turno won’t compensate you for that. They charge like $89 for a background which I still have been able to make that money back and I’ve been on the app for 6 months and even though I have gotten a few bids accepted. I never get a chance to actually clean and I’m a great 5 star cleaner on other gig apps. Don’t waste your money with them.
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Good customer service
Thank you Sophie you’re amazing
Stay way from this
I paid $90 dollars on a background check plus the money I wasted on buying cleaning supplies. I haven’t cut even because I have only received one cleaning job
Awesome!
The app is great for our business and Yaz from support was a great help.
customer service
Sophie with customer service chat support made this experience so enjoyable and easy for me. She really helped me utilize and understand how to get a better quality experience through making my concerns felt addressed and responding quickly!
1+ year of use - extremely happy
I have used Turno since June of 2025 and have loved the app. User friendly, easy to manage projects, communicate with hosts, and bid on new projects. Today, for the first time after a year, I was having issues with payment. Allan was patient and helpful in resolving the issue. He was able to troubleshoot issues with my bank account setup - which I have to note was on my end - and even gave me detailed step by step instructions to walk me through correcting it. Richard then checked in to follow up and Vicky was able to assist on the backend with Stripe. All in all, very happy with the app and the customer service they provide.
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Host didnt pay!!
I saw that my payout was voided. I spoke with an agent named Sunny, but she wasn’t helpful at all. She kept telling me to contact the host about the payment, but I can’t contact the host. I’m really upset because this has been a waste of my time, and I still don’t have a solution.
Great customer service
Marshal one of the reps offered exceptional customer service
The best app for cleaning
For sure the best app cleaning, I mean… they just sending you offers and then simple chats with the customer and there is the bidding.
Thanks for this dear developers
Thanks for this dear developers
Yaz is the best
I was feeling very frustrated with the app due to lack of knowledge I was not getting the most out of it. Yaz helped me through each step and was super patient with me and extremely helpful.
Pésima app
Son puros estafadores, esta aplicación es de lo peor por mas bajos que ofrecía mis precios jamas se acepto una sola oferta en todo el año y me bajaron hasta el nivel mas bajo y nomas me llagaba 1 o 2 ofertas al mes, solo porque un tiempo estuve inactiva, jamas volvería a usar esta aplicación
Customer support rep
Emma was so helpful in assisting me with processing payments for some of my projects, she was so kind, I truly appreciate her help
Percy is amazing
Percy went above and beyond the call of duty. While many reps are friendly, their responses can sometimes feel scripted and surface-level. Percy, however, took all my concerns seriously and delivered real-time, effective solutions with genuine care. You are truly blessed to have such a dedicated and outstanding team member like him!
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Great Customer Svs
Emma was extremely helpful in helping me get my integration issue resolved. Quick, friendly, and super helpful.
Great Customer Service! THANK YOU YAZ!!
I’m so happy with how Yaz took care of my situation in the app! She provided great customer service and went above and beyond in helping me ! Thank you!
Help Support is awesome ❤️
Allan and Delilah were amazing in helping me with my situationals as a cleaner. While every time I reach out to the help center, it is usually something new. Allan explained that even if there was a specific company policy in place for my issue, he went the extra mile to ensure he did his part to help to the fullest. Delilah was quick with her responses too and is very clear that things are in motion for me to not worry about. Thank y’all for making it easy as a cleaner to actually have people that want to support us.
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Prompt problem solving :)
Thank you Yaz for helping me figure how to connect back with a previous client. You mad it quick & easy!
Serviço de atendimento
A sophie foi excelente me ajudou muito uma excelente profissional
Customer support
Luke was great! 10/10
Positive review
Allen was a big help and turno has helped my business so much
