Turno Cleaners User Reviews

Customer Experience

Positive experience68.4% of reviews
Neutral2.7% of reviews
Negative experience28.8% of reviews

~ Based on 364 written reviews from the US App Store.

What users say

Is Turno Cleaners Safe?

Turno Cleaners appears mostly safe based on user ratings. AppsHunter Safety Score for Turno Cleaners is 76/100.

This assessment is based on 1,009 user ratings, with an App Store average of 3.8/5.

Safety Analysis

70.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
26.8% of ratings point to a risky experience

~ Based on 1,009 App Store ratings for Turno Cleaners.

Is Turno Cleaners Legit?

Turno Cleaners appears to be a legitimate app. AppsHunter Legitimacy Score for Turno Cleaners is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yaz is the best

I was feeling very frustrated with the app due to lack of knowledge I was not getting the most out of it. Yaz helped me through each step and was super patient with me and extremely helpful.

Pésima app

Son puros estafadores, esta aplicación es de lo peor por mas bajos que ofrecía mis precios jamas se acepto una sola oferta en todo el año y me bajaron hasta el nivel mas bajo y nomas me llagaba 1 o 2 ofertas al mes, solo porque un tiempo estuve inactiva, jamas volvería a usar esta aplicación

Customer support rep

Emma was so helpful in assisting me with processing payments for some of my projects, she was so kind, I truly appreciate her help

Percy is amazing

Percy went above and beyond the call of duty. While many reps are friendly, their responses can sometimes feel scripted and surface-level. Percy, however, took all my concerns seriously and delivered real-time, effective solutions with genuine care. You are truly blessed to have such a dedicated and outstanding team member like him!
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Great Customer Svs

Emma was extremely helpful in helping me get my integration issue resolved. Quick, friendly, and super helpful.

Great Customer Service! THANK YOU YAZ!!

I’m so happy with how Yaz took care of my situation in the app! She provided great customer service and went above and beyond in helping me ! Thank you!

Help Support is awesome ❤️

Allan and Delilah were amazing in helping me with my situationals as a cleaner. While every time I reach out to the help center, it is usually something new. Allan explained that even if there was a specific company policy in place for my issue, he went the extra mile to ensure he did his part to help to the fullest. Delilah was quick with her responses too and is very clear that things are in motion for me to not worry about. Thank y’all for making it easy as a cleaner to actually have people that want to support us.
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Prompt problem solving :)

Thank you Yaz for helping me figure how to connect back with a previous client. You mad it quick & easy!

Serviço de atendimento

A sophie foi excelente me ajudou muito uma excelente profissional

Customer support

Luke was great! 10/10

Positive review

Allen was a big help and turno has helped my business so much

$$

The payouts and wait time for them. I don’t like them . Is the only thing I don’t like anbout this app .

Serviço de atendimento

O Allan foi uncle resolveu o poblema muito rápido obrigado Allan

Great customer service

I’ve only needed a contact customer service a couple of times. It’s always been an error on my end lol both times they have helped walk me through the steps needed to take to fix the issue… Today the representative was named Ally, and she was wonderful.

Chat

Yaz is amazing and was really helpful when I was trying to navigate the app and conversation. Very friendly and attentive

Waste of time and money

This app is a waste take your chances on Upshift, instawork and homeaglow. They make you pay 89.99 for a background check just to not guarantee you any jobs. You legit see all kinds of offers but never really get them. I had my first bnb which was a pain in the back considering we didn’t go over how’d she like the clean but ways to advance my company. She tells me at the end how she wanted to Airbnb set up when I legit was scheduled to be done. I worked 9 hours on this project and had to wait extra hours just because she was busy. As well as be treated poorly because she was scared someone would break n in to the property which in turn gave her more reason to not give me what I needed in order to “reset” the property. I spent 89.99 plus 50 getting background and supplies as well as gas just to not see any of it come back
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Soporte

La asesora Sophie me ayudo con todo lo solicitado y con amabilidad, la app es excelente responden cualquier solicitud de inmediato

Cleaner REVIEW

I’ve been on the app for a year now and won about 3 good bids that were worth the money. At first I tested for low ball price. It seems cleaners are working for little money because all my bids were below $25 a hr and I still didn’t win many but the few that were low wanted everything done plus more and added things along the way. Also be mindful that you can get clients who use bad payment methods and never get paid for your work.
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Turno

Turno has its ups and downs but the team they have especially Marshall do so amazing at helping resolve problems! Marshall was very helpful and kind.

So professional and helpful platform! Thank you Turno!

Turno is the best platform! The team is so helpful! I communicate with Yaz today and it was so pleasure!