Turno Cleaners User Reviews
Customer Experience
~ Based on 364 written reviews from the US App Store.
What users say
Summarized from real user reviews of Turno Cleaners. Based on 1K reviews and a 3.8/5 average, it highlights the 5 positives and 7 negatives reviewers mention most about this Utilities app.
Positive things
- ⭐Very Helpful
- ⭐Great Customer Service
- ⭐Ease of Use
- ⭐Integral to Business
- ⭐Excellent Support Team
Negative things
- 💰Expensive Background Check
- 💸No Guaranteed Work
- 🚫Unreliable Cleaners
- 🤖Fake Accounts/Bids
- 🕰️Delayed Payments
- 🤔Unclear Rules
- 🤯Frustrating App Experience
Is Turno Cleaners Safe?
Turno Cleaners appears mostly safe based on user ratings. AppsHunter Safety Score for Turno Cleaners is 76/100.
This assessment is based on 1,009 user ratings, with an App Store average of 3.8/5.
Safety Analysis
~ Based on 1,009 App Store ratings for Turno Cleaners.
Is Turno Cleaners Legit?
Turno Cleaners appears to be a legitimate app. AppsHunter Legitimacy Score for Turno Cleaners is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I was feeling very frustrated with the app due to lack of knowledge I was not getting the most out of it. Yaz helped me through each step and was super patient with me and extremely helpful.
Son puros estafadores, esta aplicación es de lo peor por mas bajos que ofrecía mis precios jamas se acepto una sola oferta en todo el año y me bajaron hasta el nivel mas bajo y nomas me llagaba 1 o 2 ofertas al mes, solo porque un tiempo estuve inactiva, jamas volvería a usar esta aplicación
Emma was so helpful in assisting me with processing payments for some of my projects, she was so kind, I truly appreciate her help
Percy went above and beyond the call of duty. While many reps are friendly, their responses can sometimes feel scripted and surface-level. Percy, however, took all my concerns seriously and delivered real-time, effective solutions with genuine care. You are truly blessed to have such a dedicated and outstanding team member like him!
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Emma was extremely helpful in helping me get my integration issue resolved. Quick, friendly, and super helpful.
I’m so happy with how Yaz took care of my situation in the app! She provided great customer service and went above and beyond in helping me ! Thank you!
Allan and Delilah were amazing in helping me with my situationals as a cleaner. While every time I reach out to the help center, it is usually something new. Allan explained that even if there was a specific company policy in place for my issue, he went the extra mile to ensure he did his part to help to the fullest. Delilah was quick with her responses too and is very clear that things are in motion for me to not worry about. Thank y’all for making it easy as a cleaner to actually have people that want to support us.
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Thank you Yaz for helping me figure how to connect back with a previous client. You mad it quick & easy!
A sophie foi excelente me ajudou muito uma excelente profissional
Luke was great! 10/10
Allen was a big help and turno has helped my business so much
The payouts and wait time for them. I don’t like them . Is the only thing I don’t like anbout this app .
O Allan foi uncle resolveu o poblema muito rápido obrigado Allan
I’ve only needed a contact customer service a couple of times. It’s always been an error on my end lol both times they have helped walk me through the steps needed to take to fix the issue… Today the representative was named Ally, and she was wonderful.
Yaz is amazing and was really helpful when I was trying to navigate the app and conversation. Very friendly and attentive
This app is a waste take your chances on Upshift, instawork and homeaglow. They make you pay 89.99 for a background check just to not guarantee you any jobs. You legit see all kinds of offers but never really get them. I had my first bnb which was a pain in the back considering we didn’t go over how’d she like the clean but ways to advance my company. She tells me at the end how she wanted to Airbnb set up when I legit was scheduled to be done. I worked 9 hours on this project and had to wait extra hours just because she was busy. As well as be treated poorly because she was scared someone would break n in to the property which in turn gave her more reason to not give me what I needed in order to “reset” the property. I spent 89.99 plus 50 getting background and supplies as well as gas just to not see any of it come back
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La asesora Sophie me ayudo con todo lo solicitado y con amabilidad, la app es excelente responden cualquier solicitud de inmediato
I’ve been on the app for a year now and won about 3 good bids that were worth the money. At first I tested for low ball price. It seems cleaners are working for little money because all my bids were below $25 a hr and I still didn’t win many but the few that were low wanted everything done plus more and added things along the way. Also be mindful that you can get clients who use bad payment methods and never get paid for your work.
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Turno has its ups and downs but the team they have especially Marshall do so amazing at helping resolve problems! Marshall was very helpful and kind.
Turno is the best platform! The team is so helpful! I communicate with Yaz today and it was so pleasure!
