Proactive support agents
Sophie understood my dilemma, and was willing to reach out to my Hosts on my behalf to help guide them through a process which would ultimately make my life easier. And it took less than 5 mins of my time. Thanks Sophie!
Hi
Super happy with Sophie's attention, she always helps me with all my doubts, thank you
Sophie
Honestly this lady has actually been the best customer representative I’ve ever dealt with. I’m going through a lot of personal things and she has been the most compassionate and caring person in my life right now I can’t thank you enough for your help, kind words, and experiences. I hope you receive some sort of reward for your efforts! Thanks again Sophie.
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Bueno
Y la atención de sus suporer genial, siempre que tengo una duda les escribo y Sophia siempre responde casi de inmediato y resuelven mi inquietud
Several Bids no Clients
I’ve received several proposals, but none seem reliable; they always suggest a very low cleaning fee (including washing and drying sheets and providing amenities). I have over 11 years of experience cleaning just Vacation Rentals and manage the cleaning for more than 15 units, so I know what to charge. I am very disappointed with Turno.
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SCAM!
Scam! Dont waste your time
Turno Support
I needed help from the app's support team and Sophie was very attentive and helpful to me. She was great!
10 months on the app
0 bids won
Excellent support from Emma
Emma provided excellent customer support! She responded quickly, clearly explained what happened with my unavailable project, and answered my questions about Marketplace offers and access levels. She was friendly, professional, and very helpful. Thank you, Emma!
No market place offers in my area
There are no jobs available in my area, which I wish I would have known before paying for the background check. In a months time frame there were two jobs offered hours away, meaning my bid would not be competitive considering I would have to charge for travel time, gas and mileage. Not worth it in my opinion.
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Fast & Helpful
Allan & Vicky helped me out with a payment issue, very quickly and diligently. I’ve been a cleaner on Turno for some time now , I’m always pleased with great customer service. Thanks guys! Keep up the great work!
Log in issues
Can’t seem to be able to log in, never receive the code. App keeps saying unauthorized
So far so good
So far so good, the support team was great help in explaining things to me (specifically Yaz). I’m looking forward to start working with new customers through the app, and see how it helps build new customer relationships
Sophie!
Sophie was quick to help me out! One of the many reasons I love to work with Turno!
Great support from Marshall
Marshall with Turno support was incredibly kind and helpful. I’m still new to the platform and had an issue with a project, and he helped me understand exactly what to do. I really appreciated his patience, quick response, and clear guidance.
🤣🤣
Cleared the background check got a badge. The price of that was crazy. Put a bid in for a job didn’t get it. Haven’t gotten no job since don’t even waste your money in the background check don’t even bother with these apps. There’s no guaranteed anything.
Gratitude
Many thanks to the Task support team—especially Sophie—for the incredible service.
Yaz
Yaz went above and beyond to help me, and I'm grateful to her. Thanks for your support✨
Turno Customer Service
Support specialist Emma took my emergency into her hands and truly supported me tonight. I had changed my address one too many times, but Emma was able to help me out. I needed to change my address to get money to save up for an emergency. She was able to help me in a way that most wouldn’t have been able to when I thank service, Rep Emma for that. Now I can make money for my emergency and know that Turno cleaners service team has my back! Thank you Emma!
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Pretty good app
The app did have one issue when text came up in German lol but Yaz helped me with everything and I’m pretty excited about using Turno!
