Emma
Emma foi muito simpática e eficiente. Ótima profissional e sabe resolver o problema
Customer Service
Allan was responsive and quick to help.
Probleme
J’adore utiliser cet app trop pratique, un grand merci à Allan d’avoir compris et gérer mon problème rapidement
Mal
Pagas 80$ para iniciar, tarifas extremadamente bajas. Insultantes diría yo.
Allán
Exelente ayuda exelente app con allan
Customer service
Allan was very knowledgeable and helped me very quickly with my payout issue. He explained what happened and assured me that it was being processed and even sent me proof. As a small business owner I trust this app to handle a lot of my payments and schedule. So when an issue happens with funding it nice to know support is there that will actually help!
Show more
Great customer service
I had an issue that needed customer service support and Willy, the representative was quick, polite, and efficient. By the time I realized an agent had joined chat my issue was already fixed.
Total scam
This app is not helpful at all. It doesn’t allow you to freely bid on jobs until you’ve already completed a certain amount of jobs through the app but you can’t get any jobs from it if you can’t bid on anything from the beginning.
Perfect service
Audrey was great, fast & very efficient. Loved her customer service.
Last minute on boarding
It’s late and I find out my cleaning . Company for my STR can no longer provide service services. I found the Turno app. And I’m booking a new cleaner right away. And thanks to the help of Emma. She’s walked me through every step. I need to take at almost midnight to get this taken care of. Five stars to her and Turno
Show more
Horrible support
This company has the worst tech-support I have ever dealt with. Vincent seems to go out of his way to make resolving problem harder then necessary. I’ve never seen a support person see the job wasn’t completed on their in his end but still tell us to prove it wasn’t completed. Even after both parties said it wasn’t done and to refund.
Show more
Fake Jobs and promises
I have been with this company for a while and they charged me some money to start and through some process they ask you to bring your own customer to the platform instead of they they give you a customer, when they start they said they will give me a customer and now it switched to bring your customer so they can make 5 more percent in your own customer, that not fair anyway to anyone out there I don’t recommend this app at all.
Show more
Proactive support agents
Sophie understood my dilemma, and was willing to reach out to my Hosts on my behalf to help guide them through a process which would ultimately make my life easier. And it took less than 5 mins of my time. Thanks Sophie!
Hi
Super happy with Sophie's attention, she always helps me with all my doubts, thank you
Sophie
Honestly this lady has actually been the best customer representative I’ve ever dealt with. I’m going through a lot of personal things and she has been the most compassionate and caring person in my life right now I can’t thank you enough for your help, kind words, and experiences. I hope you receive some sort of reward for your efforts! Thanks again Sophie.
Show more
Bueno
Y la atención de sus suporer genial, siempre que tengo una duda les escribo y Sophia siempre responde casi de inmediato y resuelven mi inquietud
Several Bids no Clients
I’ve received several proposals, but none seem reliable; they always suggest a very low cleaning fee (including washing and drying sheets and providing amenities). I have over 11 years of experience cleaning just Vacation Rentals and manage the cleaning for more than 15 units, so I know what to charge. I am very disappointed with Turno.
Show more
SCAM!
Scam! Dont waste your time
Turno Support
I needed help from the app's support team and Sophie was very attentive and helpful to me. She was great!
10 months on the app
0 bids won
