TV Remote User Reviews

Customer Experience

Positive experience9.4% of reviews
Neutral3.1% of reviews
Negative experience87.5% of reviews

~ Based on 32 written reviews from the US App Store.

Is TV Remote Safe?

TV Remote: Roku Remote Control appears safe based on user ratings. AppsHunter Safety Score for TV Remote is 89/100.

This assessment is based on 430 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
10.9% of ratings point to a risky experience

~ Based on 430 App Store ratings for TV Remote.

Is TV Remote Legit?

TV Remote: Roku Remote Control appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TV Remote is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fake Roku remote app

This is fake,it’s not the official,it charges 8.99 a week whereas the real Roku app is free.

Response from developer

Hi, IAmRoc67! Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app.

Roku

I tried but didn’t work

Response from developer

Dear ..n..g.., please describe your problem in detail and contact us at support@vertexpointworks.com, we will be happy to help you. Thank you for your understanding and support.

Stop charging me.

I tried to use it and it didn’t work. I can’t cancel it like the support page says.

Response from developer

Hello, Roku is BS! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@vertexpointworks.com, we will deal with it as soon as possible.

Bueno

Good

Need to pay to use

If you download the Roku app the remote app is free there.

Response from developer

Dear user, we appreciate your feedback. Thank you again for your support and understanding.

SCAMMED OVER 200$

So i got this app while at a friends bc we lost the remote first of all this app didnt work second of all i had to buy a subscription which i didnt even notice i did i was so tired on the app it doesnt shoe you how to cancel it or give you the option to. Ive not used this app at all and they kept charging me weekly now that i finally notice they wont give me a refund and the thing that I purchased was premium FOR ONE ONE WEEK not 20 absolute bs don’t recommend and i want my god damn money back!
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Response from developer

Hello, Scammed11235! We know it's important to us that you take your time to provide feedback on issues. We will seriously consider your feedback and try our best to improve our products and services to ensure you get a better service experience. Please feel free to contact us. support@vertexpointworks.com

Mm

Horrible funciona muy mal

Response from developer

Hello, Don’t download that shi! Please describe your problem in detail and contact us at support@vertexpointworks.com, we will be happy to help you. We are very honored that you like this app.

doesn’t allow to use unless you have a subscription

I had downloaded this because the official Roku app wasn’t working and I wanted to watch some videos so I obviously came on the AppStore to try and find another one that could work and thought that this would would be trusting. I didn’t look at reviews unfortunately, and I got disappointed in not even half a minute. You can’t use the app unless you have a subscription, which is just completely unfair.
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Response from developer

Hi, ghzam148383!Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions! Thank you for your understanding and support.

Engañosa

Abres la app y automáticamente te genera el cobro ¡ES UN ROBO!

Scam app

je n’ai jamais accepter de souscrire à quoi que ce soit , j’ai perdu 13$ , j’ai écris à Apple en vain
J’ai demandé pour un refund à deux reprises et il m’a été dit que c’était pas éligible .
Lorsque tu ouvres l’application , on te demande de valider des affaires et à un moment donné on écrit en petit caractère souscrire une semaine à 11,99$ sans bien lire tu cliques juste et après tu constate qu’on t’a déduit de l’argent alors que tu voulais juste arriver au bout et avoir une télécommande free.

C’est maintenant que je vois le review et il Nya que de review négatifs car c’est du scam
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Response from developer

Dear God’s gift 01, our app is a paid service. We understand that paying for an app can be a big decision. Your support enables us to keep the app running, enhance its features, and provide the best possible experience for all our users. If you have any questions, please feel free to contact our customer support support@vertexpointworks.com. Thank you for using our app

Robo

Te cobran sin autorización y no procede el reembolso jamás.

Robo

Te suscriben en el segundo en que la descargas y te hacen el cargo automático, un robo total ya puse mi reclamo y denuncia correspondiente.

Doesn’t work

I opt out of the payment.

Response from developer

Hi, Stephenoulton!Our application is a paid application, which requires you to pay a certain fee to use it. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions!

Not the Roku official app

Use the official Roku app for the remote connection, it doesn’t charge you and gives you everything you need

Response from developer

Dear user, we appreciate your feedback. Thank you very much for your interest in our application.

Cobro sin autorización

Apenas estaba viendo al app y me acabo de dar cuenta que me hicieron el cargo a mi factura !! Robo total nisiquiera autorice el acceso premium de dicha aplicación

COBRO SIN AVISAR

NI SIQUIERA HABÍA ACABADO DE DESCARGAR Y DE MODO ENGAÑOSO TE HACEN EL COBRO SEMANAL PORQUE TE EMPIEZA A EXPLICAR Y EN UNA DE ESAS APARECE LO DEL COBRO Y OBVIO POR PENSAR QUE SON COMENTARIOS INÚTILES LE DAS CLICK Y TOMA TU COBRO

Cobran sin avisar

Mala aplicación

Malo

Cobran por usarlo y no avisan

Horrible

Para todo cobra

Scam

I downloaded the app thinking it was the official Roku tv remote app and was immediately prompted to sign up for a subscription. After looking up why it required a subscription I found that this app is not the app made by Roku. Horrible practice from the developer and Apple for allowing it.

Response from developer

Dear user, we appreciate your feedback. We're sorry for your issue. We guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. If you need any assistance, please don't hesitate to contact us. support@vertexpointworks.com