Can’t get into my TVG account
Can’t get in my TVG app
Totally unusable
Not sure how updating an app so it crashes when you click for information, crashes when you attempt to make a deposit, and then the crashes anytime you attempt to log in after it finally logs you out makes the app more usable and friendly. But that’s the only “improvement” I can see. Maybe if I knew the secret to keeping the app up and running….but I don’t. So it is now utterly useless.
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Started freezing about a month ago
Starts off ok but as soon as a bet is made and you minimize the app when you open it back up totally frozen. Nothing works to fix it. Deleted it. Reinstalled. Cleared cache. Nothing. Started using TS site. Too bad because I like this layout better but I’m sick of frozen screens.
Be aware
This app always freezes and glitches and doesn’t work on the biggest horse racing days. Every year never fails. Bettors take this as a warning
Slow for Kentucky derby
App fumbled on the most important race of the year. Atrociously slow app, wouldn’t cancel my bet, wouldn’t let me place a bet, app froze multiple times. So many bugs. Leadership in charge totally blew it all over the Kentucky derby. What a terrible user experience. Never had this problem before FanDuel.
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Deposits!!!
I CANT MAKE A SIMPLE DEPOSIT!!!!!
Smmfh
Smmfh
ZERO
On frickkng DERBY day your app won’t let me change my physical address so I can’t deposit and your customer service is on an indefinite break. Deleted and will never use again.
Horrible interface
The most buggy app you’ll ever use
No option to delete account
You guys need a option on there to delete account you guys need a better layout im about to delete my account never bet horses again
Used to be a great app!
I can open the app, make a bet and no problem. As long as I don’t leave the site…if I do I can’t open the site again. Sick and tired of getting shut out of the enjoyment of betting and watching the races!
I’m in the process of deleting the app and reinstalling.
I’m in the process of deleting the app and reinstalling.
Offers
Used to have good offers on this site. But not anymore. They refer you to FanDuel™️.
Issues with new update
There’s some issues with the new update. When I go to Account Summary it shows a blank page. The app also showed I had open bets, but those races were over 2 hours ago.
I uninstalled the app. Powered off my phone. Powered on my phone. Reinstalled the app. Unfortunately, am experiencing the same issues.
Once these issues are resolved, I will change my rating to 5 stars. Thank you.
Thank you for fixing these issues! Have updated to 5 stars! 😀
I uninstalled the app. Powered off my phone. Powered on my phone. Reinstalled the app. Unfortunately, am experiencing the same issues.
Once these issues are resolved, I will change my rating to 5 stars. Thank you.
Thank you for fixing these issues! Have updated to 5 stars! 😀
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Poor service
Slow!
Royal Ascot Horse Race
I was not able to bet because the app got locked up.
Slow…,
The app slows when opened u til you have to completely get out of it and come back in. Continuously
Horrible betting experience on larger race days
I will not fully switch to the FanDuel racing app because the layout is terrible. TVG is easier to navigate, but glitches often, lagging, hangs. I’ve complained so many times about TVG, Yet nothing changes. Eventually, if they won’t fix what’s broken, I’ll take my money and go to another app.
Question about selecting favorite tracks
I was wondering about your favorite track selection feature on your app. I clicked on the star next to the track but it only flashes once and doesn’t record my selection. I have an iPhone 16 using the 18.5 iOS. Is there a setting I need to configure?
Offers
Ring back the Offers instead of sending us over to FanDuel.
Poor service
Even your app review is slow!!! App is terrible on big race days. You cant keep up. Still poor.
Awful App
Awful app. Non responsive during peak times. Use anything else…
