Twinkl Symbols AAC System User Reviews

Customer Experience

Positive experience82.4% of reviews
Neutral7.8% of reviews
Negative experience9.8% of reviews

~ Based on 51 written reviews from the US App Store.

What users say

Is Twinkl Symbols AAC System Safe?

Twinkl Symbols AAC System appears safe based on user ratings. AppsHunter Safety Score for Twinkl Symbols AAC System is 93/100.

This assessment is based on 309 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 309 App Store ratings for Twinkl Symbols AAC System.

Is Twinkl Symbols AAC System Legit?

Twinkl Symbols AAC System appears to be a legitimate app. AppsHunter Legitimacy Score for Twinkl Symbols AAC System is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PLEASE READ. Amazing app, I recommend! But…

Hi! I’m Sophie. I’m verbal and I have PDA autism, ADHD, and ASD. This app is great! I struggle to communicate my emotions/feelings sometimes and this really helps. 💕
I have already submitted to “Feedback & Support” in this app’s Settings Menu to add the option to remove all LGBTQIA+ things for parental controls, homophobic people, and religious people or just people who feel uncomfortable about it. I’m one of those people who are Religious (I am a Protestant Christian) and I also am just 11 and I feel overwhelmed and/or uncomfortable on this LGBTQIA+ things. Please I’m begging you, add the option to remove. Thank you!
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Response from developer

Hello, many thanks for reaching out and for your feedback. It is great to hear that you are finding the app useful! There is an option within the app to hide (but not permanently remove) specific categories of symbols if this helps at all. To access this setting, please click on the settings cog at the top right of the main menu screen and click on category visibility. This will then display all available categories. To hide a category, click on the eye symbol at the top right of the category button and this will grey out the category. This means that symbols within that category will no longer be available to search from or displayed on the main category pages. I hope that this helps. Have a great day!

Good for animals

I got this app for my smart guinea pig and he loves it everything he says on this app allows us to understand him better he even knows how to use the app and when he says something it is accurate thank you for this app it seems good for autism to.

Response from developer

Hi there! Many thanks for your lovely comments. We are so glad that you are enjoying the app and finding it so helpful! Have a great day!

They removed the voice i used but otherwise we good (edit)

Meh
Edit: Still like my old voice better but i downloaded a new one

Response from developer

Hi there! We are very sorry you can no longer access your preferred voice. The app uses the Apple voice bank, so unfortunately this is something we are not able to control. I am very glad that you have found a new voice that you are happy with. Have a wonderful day!

Great AAC system

I use this for my child with special needs, he loves his timetables and routines

Response from developer

Hi there! Many thanks for your lovely comments. We are so glad that you are enjoying the app and finding it so helpful! Have a great day!

Amazing AAC - Though few suggestions

Hi! Soo I’ve been using symbols aac for about a year or so now and I absolutely adore the symbols, how easy they are to use and understand. One thing I wish is that there was folders inside the boards that you can press to access more options. Like for example, about me. I can make a board about me BUT not all of it fits. I find it hard to use my book, as there are WAY too many sub categories to scroll and press. I need a lot of subcategories as I rely on aac to communicate all the time meaning lots of different scenarios. Like for example inside a classroom setting, At work, in a doctor’s appointment and etc. The board sizes are quite limited in terms of functionality. You can fit most core vocab if you want however the max size is 8x5.. it doesn’t fit all the things I need. I’m basically an adult now and I need that flexibility. I’ve had to switch to weave chat for a while due to the sizing difference but it lacks all the icons I need. If there’s a way to maybe add more board sizes or add folders on the board, that would be amazing. If not then I mean it doesn’t matter too much, I just have to find a solution.
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Primary teaching assistant

I have absolutely loved creating visuals and communication cards for our children. They have come on leaps and bound. Thank you so much for a brilliant resource.

Response from developer

Hi there! Many thanks for your lovely comments. We are so glad that you are enjoying the app and finding it so helpful! Have a great day!

Sound has stopped working after last update 🥹

This app is incredible! We have loved using it, but unfortunately after the last update the voice has stopped working when clicking on boards and communication book. When attempting to go to voice settings the app closes now. Pleas help!

Response from developer

Hello and thank you for reaching out. It's great to hear that you are loving the Symbols app but we are sorry to hear that you are having issues with voice settings. This has been reported to the app development team but if you can email twinklcares@twinkl.com we can see if we can get this fixed for you! Have a great day!

Great app

Such a neat app, so user friendly for my 7 year old still learning to speak read and spell. Love it

Great but the maths question feature is not needed

I work in speech and language therapy and this app is incredible. It has so much to offer for free, and already comes with pre-made books and boards so for people completely new to AAC they don’t have to start from scratch. However, I am not a fan of the maths question feature that pops up when you try to navigate into a different area of the app. For example when I was trying to change something in the settings, I wasn’t able to open the page I wanted until I had correctly answered the pop up maths question. I don’t feel like this is a very accessible feature for some of the users of this app to have, and I have people I work with who wouldn’t be able to access answering some of the questions that pop up (I’m terrible at maths myself so I was caught off guard trying to answer them!). I can’t figure out if this feature can be turned off, but I feel it should be optional, as some users with higher needs may find this frustrating when they are using this app for communication purposes.
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Response from developer

Hello there and thank you for reaching out. It is so good to hear that you are enjoying using the app and that you see use in it for your clients. The maths question (adult lock) is an optional feature that can easily be toggled on and off in the settings area. The idea behind this is that an adult could set up a board or book and the lock (maths prompt) helps to prevent symbols users from accidentally editing, deleting or navigating away from the page that they are using. However it is easily switched off should you not want or need this feature. I hope this helps. Have a great day!

Junk

Lots of junk collected from US educators and put into this app ineffectively. Don’t use.

Response from developer

Hello there, Thank you for taking time to leave your review, I'm sorry to hear you're not finding the app useful. If you require any support in using the app please contact twinklcares@twinkl.com and we would be happy to help support you in using the app. Kind regards, TwinklCares.

Please keep free

This app is amazing.

Please consider keeping it free as this would benefit sooooo many people who may not have the funds for a Twinkl account

Response from developer

Hi there! Many thanks for your lovely comments. We are so glad that you are enjoying the app and finding it so helpful! Have a great day!

My review

It told me to update the newest version but I don’t know how to do it

Amazing!!

I have used Twinkl for years both for professional and personal use and love it but I only recently discovered Symbols. Now I am besotted! As a parent of a SEND child the app is so useful to have on my phone it is quick easy high quality yet simple to use. The option of printing out our own boards straight from the phone is massively time saving. The additional option of logging on via the Twinkl website is invaluable. Already I have used to create new boards for both my home and my classroom!
Thank you.
My only question is can I link up my Twinkl account and symbols app?
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Response from developer

Hi there! Many thanks for reaching out and leaving such lovely feedback. We are so happy that you are enjoying the Twinkl Symbols for AAC app and that you are finding it so helpful. The Twinkl Symbols for AAC app is currently undergoing redevelopment and is due for relaunch very soon so watch this space for exciting new developments. Sadly this does not yet include the ability to link up your account with the app, but I will log your comments with our development team. Have a great day!

helpful and easy to use

very easy to trial aac for kids who haven’t started or those who can’t afford aac app yet

Response from developer

Hi there! Many thanks for reaching out and leaving such lovely feedback. We are so happy that you are enjoying the Twinkl Symbols for AAC app and that you are finding it easy to use. The Twinkl Symbols for AAC app is currently undergoing redevelopment and is due for relaunch very soon so watch this space for exciting new developments. Just to note that this will only be available on iOS initially. Have a great day!

Amazing resource for AAC

This is an amazing find- I work with a non verbal 6yo in mainstream school and the delay for funded anything has been the bane of my existence. This has changed everything for my student and I. Sadly it no longer works on our school iPad as it’s an old one, so I have to use it on my phone

Suggestions

This is such a user friendly app to create boards for use within an SpEd classroom. There are a couple of features that would be great to have implemented.
1. The option to share custom symbol folders. We have found that creating your own symbol using Twinkl or phone photos does not appear on a shared board when you send the code to another user. The visual square is blank.
2. A login option for the app that syncs your boards between the website version and the app.
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Response from developer

Hello! Many thanks for your lovely comments. We are so pleased that you are finding the app useful. The Twinkl Symbols for AAC app is currently undergoing redevelopment and is due for relaunch very soon. Within the new, updated version there will be an option to share custom symbols between devices. Just to note that this will only be available on iOS initially. I hope that this gives you reassurance that we are taking on board customer feedback and that we are working behind the scenes to make the app as easy to use as possible. Be sure to keep an eye out for future releases! Have a great day!

Brilliant app but not linked to an account

UPDATE in reply to developers comments:
Unfortunately being able to share boards doesn't help me as I am using custom symbols :(

This app is wonderful. It is the only one I have found (and I have tried many) which does everything I want it to do (except one thing - I'll get to that). I've been using it to upload my own symbols and photos, and create now and next boards and schedules. I love that it reads out the words when you tap them. Lovely user interface, the app looks great and runs really smoothly, it has never crashed on me. There are loads of built in symbols too. My one gripe? Everything is stored locally. Nothing is linked to any kind of account with Twinkle or anywhere else. That's a significant problem (and why I have only given 4 stars) because it means that anything I do on one device I have to do all over again if using a different device. A phone upgrade means I now have to start all over again from scratch :( I'd love to hear if this is a feature being worked on, because I feel I need to look at alternative apps to find one that links to an account as I don't want to have to rebuild everything whenever I change device.
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Response from developer

Updated response - The Twinkl Symbols for AAC app is currently undergoing redevelopment and is due for relaunch very soon. Within the new, updated version there will be an option to create backups to share between there different devices which may assist you with the difficulties that you are experiencing. Just to note that this will only be available on iOS initially. I hope that this gives you reassurance that we are taking on board customer feedback and that we are working behind the scenes to make the app as easy to use as possible. Be sure to keep an eye out for future releases! Have a great day! Hello! Many thanks for your lovely comments. We are so pleased that you are finding the app useful. With regards to your comments about information being stored to just one device, did you know that you can share resources between devices? All you have to do is find the resource that you would like to share and click on the 'Share' button. This will then display a share code which you will need to make a note of. On the second device click on the 'Use share code' button from the main menu page and type in the code which will bring up your resource for you! Hope that helps! Be sure to keep an eye out for future releases and complimentary resources available on our Website. As always, our TwinklCares team are available 24/7 if you have any questions or queries... they'll be very glad to help. Have a great day!

Thanks!

Thank you so very much for providing this free,(presently), app! I am using it for a student who is awaiting an AAC evaluation. I do not have access to other apps as my employer provides very little help in this area. You are giving a voice to a very smart little person! A million thanks is not enough!
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Response from developer

Aww this is so lovely to hear thank you! We are so glad that you are finding the app useful and that it is giving your little person their voice! Be sure to keep an eye out for future releases and complimentary resources available on our Website. As always, our TwinklCares team are available 24/7 if you have any questions or queries... they'll be very glad to help. Have a great day!

Amazing

Every school, nursery should be using this app .its amazing!

Wonderful app

Very easy to use love it