Twist: Organized Messaging appears to be a legitimate app. The AppsHunter Legitimacy Score for Twist is 93 out of 100 points across 7 verification signals from App Store and developer data.

Twist User Reviews

Name: Twist: Organized Messaging
Rating: 4.7 (1076 reviews)

Twist: Organized Messaging

Todoist Inc.

💼 Business

Customer Experience

Positive experience63.2% of reviews

Neutral15.1% of reviews

Negative experience21.7% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Summarized from real user reviews of Twist. Based on 1.1K reviews and a 4.7/5 average, it highlights the 7 positives and 9 negatives reviewers mention most about this Business app.

Positive things

👍Robust channel and DM messaging utilities
👍Encourages 'Inbox Zero' and asynchronous communication
🚀Keeps communication organized and searchable
👍Simple and efficient user interface
👍Good integration with Todoist
👍Calm and focused communication experience
👍Threaded conversations are a great feature

Negative things

🐛Notification settings sometimes change on their own
🐛Occasional outages or service disruptions
💡Branding could be more visually appealing
🐛Inconsistent notification behavior across devices
🐛Glitches with message previews in main threads
🐛Crashes when uploading files
🐛Delayed or missing notifications
🐛Sync issues between mobile and web apps
🐛Unreliable performance and frequent crashes

Is Twist Safe?

Twist: Organized Messaging appears safe based on user ratings. AppsHunter Safety Score for Twist is 94/100.

This assessment is based on 1,076 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience

2.3% of ratings suggest some concerns

4.1% of ratings point to a risky experience

~ Based on 1,076 App Store ratings for Twist.

Is Twist Legit?

Twist: Organized Messaging appears to be a legitimate app. AppsHunter Legitimacy Score for Twist is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great Slack alternative, minor bugs

Makes my worklife better by providing a robust channel and DM based messaging utilities. I like that it encourages “Inbox Zero” and not expecting responses immediately.

Sometimes notification settings seem to change on their own, maybe once a year theres an outage. And could the branding be sexier? sure. But I’m fine continuing to use it as is.

al1c1a301

a year ago

Response from developer

Thanks for taking the time to share your feedback! To help us shape the future of Twist, we'd love to invite you to fill out our feedback survey over at https://doist.typeform.com/to/JOLPtL23?typeform-source=twist.com 🙌

No polls

Really miss polls & multi-choice polls. Very important for us

2 years ago

отличное приложение

позвольте купить

papalion

2 years ago

Response from developer

Здравствуйте! Спасибо за ваш отзыв 🤗

Historique

Est-ce que l’historique des discussions est toujours limitée à 30 jours pour les abonnements gratuits ?

fasdrubal

2 years ago

Response from developer

Merci pour votre avis ! Vous avez tout à fait raison : avec le plan gratuit, vous pouvez accéder à un mois de commentaires et de messages.

Good app with a few glitches

Good app, works well on iPad devices. Only criticism is the app doesn’t always refresh after reading messages so it looks like you still have items unread. It also has a glitch of showing the wrong message preview in the main threads page.

eve1060

2 years ago

Response from developer

Thanks for your feedback! We will look into this 👍

Slack‘s angenehmer Bruder

Viel entspannter mit Twist zu arbeiten als mit Slack oder Teams.
Nicht so viele Features, aber dafür nicht so störend.

St_phan

2 years ago

Response from developer

Hallo! Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir wissen es wirklich zu schätzen 🤗.

Overall great, but missing a reply feature

Overall we enjoy using the app, but it seems like it doesn’t get updated because there isn’t a proper reply feature still. The way it’s realized currently is very inconvenient - the only way to reply to a message is to copy its link. It would be very helpful if a proper reply feature is added for messages and threads.

Benjober

2 years ago

Response from developer

Hi Benjober! Thanks for your feedback. We have shared with our product team 🙏

No feedback options outside of App Store

1. Re-ordering channels and threads is essential. I can’t use it until this basic feature exists. This is the main reason that I can’t use it.

geoff2711111111

2 years ago

Response from developer

Hi Geoff! Your feedback has been noted. In the future, you can share your feedback with us via our contact form: https://twist.com/help/contact 🙏

LOVE Twist!

Twist is the absolute BEST communication tool. Our Team can update each other clearly and concisely about each dog in our former mill dog rehabilitation program.

Thank-you, Twist!!
Laura

FinnSisusofine

2 years ago

Response from developer

Hello! Thank you so much for sharing your experience! We really appreciate it 🤗 Thanks for using Twist ✨

Works great most of the time

My team and I’ve been using it for sometime now and it’s been great. However, I wish the notification feature would be more consistent because sometimes I miss messages.

Deryck Burnett

2 years ago

Response from developer

Hi Deryck! We are sorry you missed some messages due to the vacation feature. We would like to have a deeper look into this issue. Could you please message us via https://todoist.com/contact so we can get in touch? Thank you 🙏

Works great most of the time

My team and I’ve been using it for sometime now and it’s been great. However, I wish the vacation feature would be more consistent because sometimes I miss messages.

Deryck Burnett

2 years ago

Como es posible que la seguridad sea muy baja

Cómo es posible que te permita cambiar la contraseña sin pedirte? La contraseña antigua?

Ernestoffs

3 years ago

Best Biz Tool Ever!

We here @ Evoke love Twist!

It’s revamped our Entire business.

Mike Hishon
President: Evoke Marketing Inc

Hish18

3 years ago

Response from developer

Hello Mike! Thank you so much for sharing your experience here! We really appreciate it 🤗

Delayed or No Notifications

Since 6 January 2024, we have been getting none or very delayed notifications.

We uninstalled and re-installed however nothing changed.

Normally this gets fixed straight away however its been a few days and are disruptive to our operations.

Please advise.

Timmmmmmmmmy29

3 years ago

Response from developer

Hi Timmy! Sorry for the inconvenience 🙏 The issue with delay notification has been fixed. If you're still experiencing the problem, please contact us at https://twist.com/contact so we can have a deeper look at it.

Wonderful, except..

Twist is way better than Slack, in my opinion. However, the iOS app never quite gets private message notifications & read receipts right. I constantly need to go onto my desktop app, scroll through a private message, then return to the iOS app to get the unread message indicator to go away.

pHydeaux86

3 years ago

Response from developer

Hello! We are sorry to hear that. We would like to have a deeper look into this issue. Please send us a message via https://twist.com/contact so we can get in touch. Thank you 🙏

Annoying review pop up!

Don’t force people to leave reviews!

technomadia

3 years ago

Muy util y sencilla

La hemos adaptado a las necesidades de nuestra empresa y es fenomenal, pero nos hemos quedado sin acceso a temas antiguos con 1 mes, podeis decirnos si aunque sea pagando se puede tener acceso??? o hay algun plan para tner mayor capacidad??

Johanaes

3 years ago

Terrible Customer Service!

We Occasionally have technical difficulties with the platform. It takes DAYS to communicate with customer support and usually they never come to with an answer or fix. You must figure the issue out for yourself or just live with this issue. There is no phone number and Twist support will NOT communicate by phone. Going back and forth via email for days is not a good use of time to fix a technical issue on the platform. I get the asynchrony idea. That is great for many things, but there is still a time and a place where an actual phone call is necessary and these people do not get it!

Get your bling on

4 years ago

Response from developer

Hello! We are sorry to hear this. We are not offering phone support at this stage, sorry about that. We appreciate your feedback and it has been noted 🙏

Good, but not.

I thought I would get my team on board with this app. Attraction was based on my positive experience with the company’s slick polished Todoist app that I've used for many years.

However, in addition to the text of the iPhone app being far too small, day one, back from meetings, my Mac and phone app icon have a red dot indicating messages. But my inbox is empty, while there’s a little number in the app indicating there’s a direct message, but there isn’t. They are all read.

I then have to fish through various threads where I see there are in fact in some threads with some unread messages, but you have to read back to establish what you’ve read and what you haven’t. All because the notification graphics are so bad, no message count in the icon red dot (on Mac), they are nuts and in threads there’s no colour-coding or shading to show what you’ve read and what you haven’t.

Inbox doesn’t seem to correlate or in fact do anything so I’m about a day away from telling the team, “sorry to have wasted your time, I don’t think this app will work”. Sad really from a usually great developer.

Notifications need to be as snappy and clear graphically as iMessage, WhatsApp and email to drag us onto this app.

People haver to communicate in the office, out, while walking, on various devices at a a fast pace and that needs visual clarity, mental flow as well as speed.

I’ve contacted the developer before but they don’t reply.

Dr David James

4 years ago

Response from developer

Hi Dr David James! Thank you so much for sharing your experience with us, we really appreciate it 🙏 Please know that your message has now been shared with our Product team. We apologize for the inconvenience caused 😞

Не могу войти с телефона

При попытке выйти пишет «обьект не найден (workspace syncid=171068) Просил вас через почту больше полу года назад решить проблему со входом, после чего был послан пользоваться веб-версией. Теперь и веб-версия не открывается с телефона т.к. вылазит принудительное открытие мобильного приложения. Вы там ваще штоле? И в конце концов, вы ухудшили интерфейс программы в своем редизайне вместо добавления удобства и улучшению надежности. Продукт сырой. Моя вера в вас за год испарилась.

Bmj0yp