Awful
I was honestly hoping for some improvements considering this is a new app, but it appears to be as poorly designed as the previous. What a joke.
Logon
Won’t recognise password even though followed instructions and reset 3x
Junior gym
Pay for junior gym for my son and wont allow me to book anything 😡😡😡
New member
Keep finding it challenging to sign into the app to book classes.
Booking a swim
What a joke your booking system is. I have tried for days to book a swim and failed. Gave up in the end and went to Irlam even though I’m only 4 min from you.
Update to app has rendered it useless
The app has been updated and now I am unable to book any classes or sessions. It tells me they are all fully booked but they are not. The hub tell me there is no problem with the app and it is working fine but my son and his too friends have exactly the same issue as me.
Worst booking system ever
If you want to book anything for more than one person (e.g. more than one lane swim entry, have kids etc) forget about it. Both the app and the website are AWFUL - god know who approved them. Then if you try to book more than one entry for something cross-referencing the website with app, one will show the activity is full or doesn’t exist, whilst the other shows ‘you’re booked’ but can’t make an additional one.
Seriously, Trafford Leisure, it can’t cost much to have someone fix all these issues?! It’s genuinely a barrier to using your centres = less income. Crazy.
Seriously, Trafford Leisure, it can’t cost much to have someone fix all these issues?! It’s genuinely a barrier to using your centres = less income. Crazy.
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App and website
Really bad website & app
Booking system keeps disappearing
Booking system keeps disappearing
Rubbish
This is genuinely one of the worst created apps I have used. Very buggy and the layout is awful. Refuse to use the service just from how bad the app is. Sort it out.
