Aweful
This is a truly awful app from a truly awful lender. Who ever gave them a license.
Sad you ending
I will miss my Tymit card it’s been a godsend.
Terrible company
Reinvented? Yeah you reinvent your terms when it suits you! All of a sudden your pay in 3 with no interest disappears, just another credit card now aren’t you. Never ever missed a payment. Never ever went over my limit. Closed my account for me replanning all my payments to the maximum time as a response (yes childish but still f them)
Show more
Brilliant card that can be tailored for your needs and requirements. Subpar customer service (…)
I’ve been a Tymit customer for nearly 3 years and financially, it has been very effective. It’s my go to card when I travel abroad, and allows me to efficiently budget unexpected costs over 3 months interest free without having to dip into my savings.
However, I was informed that my account was suspended 4 weeks ago as I no longer fit their risk profile, despite only having a current statement amount of 1.2% of my yearly salary. I knew what would’ve caused this as BT had inadvertently applied a default to my account after sending me two final bills - one being paid, whilst the other accidentally generated bill was left to lapse. I reached out to the customer service team to explain that there had been an error and that BT had rectified this with it soon being reflected on my credit report. However, correspondence with the rep consisted of what appeared to be cut and paste responses with no common sense or empathy applied. This went back and forth for a couple of weeks with the same responses being received, before I reached out to their FinDif department and once again explained what had happened, and that the issue was now rectified. It took the team 2 weeks to finally reverse their decision, but it was reassuring to finally speak to someone who looked at the situation holistically and from a person/situation-centred point of view.
I’ll still continue using Tymit, it’s been a very effective tool to have at my disposal, but I do wish that the use of cut and paste responses are reduced to give customers a higher standard of service.
However, I was informed that my account was suspended 4 weeks ago as I no longer fit their risk profile, despite only having a current statement amount of 1.2% of my yearly salary. I knew what would’ve caused this as BT had inadvertently applied a default to my account after sending me two final bills - one being paid, whilst the other accidentally generated bill was left to lapse. I reached out to the customer service team to explain that there had been an error and that BT had rectified this with it soon being reflected on my credit report. However, correspondence with the rep consisted of what appeared to be cut and paste responses with no common sense or empathy applied. This went back and forth for a couple of weeks with the same responses being received, before I reached out to their FinDif department and once again explained what had happened, and that the issue was now rectified. It took the team 2 weeks to finally reverse their decision, but it was reassuring to finally speak to someone who looked at the situation holistically and from a person/situation-centred point of view.
I’ll still continue using Tymit, it’s been a very effective tool to have at my disposal, but I do wish that the use of cut and paste responses are reduced to give customers a higher standard of service.
Show more
Response from developer
Thank you for your feedback and for being a loyal Tymit customer. We’re sorry for the frustration caused and appreciate your patience during the resolution process. If you'd like us to look into this further, please feel free to reach out via email, and we'll be happy to assist you. Thank you again for your understanding and apologise for any inconvenience caused. Thanks, Team Tymit
Can't sign in.
App no longer let me sign in or reset my password at all. I'm locked out using it and can't approve payments or apply installments.
👎🏻
Worse company ever had a card with
Useful Card
It’s a handy feature that you can spread your purchased items payment over a longer period, this is very flexible and it can greatly reduce monthly payments if money is a little tight sometimes. Obviously more interest the longer you take to repay .
Disappointment
Sad to say that I am also Rarely using Tymit any more. What made it stand out as being different from other credit cards now no longer exist. I'm back to using other cards which does the same as Tymit but with a lower or no APR for the first 3 months from the purchase.If Tymit can no longer differentiate itself from the mainstream I also can't see it lasting much longer.
Also since the last few updated for some reason I am now having a number of problems with the app.. Such as : not being able to see the pin on the app which I forgot as I stopped using it.. So now I can not change e the pin or view it.. Even after purchasing a new card I still can not use it.. Due to the same issue... The app seem to be bugged as even trying to reveal card details from the app does not work and and when you lock your card, then you need to order a new one as the app won’t let me unlock it either..
Interest rates keep going up - more than doubled over the last year. Everything is pointing towards Tymit not being with me for much longer. I have consequently stopped using and taken out an alternative credit card. It is such a shame as l have been with Tymit for a few years now and liked what they were trying to do.
P.s: Customer support is kind people trying their good to help, but as you can imagine some of The changes the company made are beyond their capabilities to help and not working weekends just makes the whole process a nuisance..
Now I am supposed to be sending again a series of screen shots and email in the hope Of being able able get my account back working in order, just so I can pay off the outsdanting and leave..
Also since the last few updated for some reason I am now having a number of problems with the app.. Such as : not being able to see the pin on the app which I forgot as I stopped using it.. So now I can not change e the pin or view it.. Even after purchasing a new card I still can not use it.. Due to the same issue... The app seem to be bugged as even trying to reveal card details from the app does not work and and when you lock your card, then you need to order a new one as the app won’t let me unlock it either..
Interest rates keep going up - more than doubled over the last year. Everything is pointing towards Tymit not being with me for much longer. I have consequently stopped using and taken out an alternative credit card. It is such a shame as l have been with Tymit for a few years now and liked what they were trying to do.
P.s: Customer support is kind people trying their good to help, but as you can imagine some of The changes the company made are beyond their capabilities to help and not working weekends just makes the whole process a nuisance..
Now I am supposed to be sending again a series of screen shots and email in the hope Of being able able get my account back working in order, just so I can pay off the outsdanting and leave..
Show more
Great card, shame £6.99 fees added
This is a simple to use card that’s great for travelers. The app is really good too. It was my first credit card, really helped my credit score. It took a downturn when you started having to pay to split payments. Unfortunately I’ve closed my account now that they’re charging £6.99 a month account fee. Monzo it is I guess.
Show more
Closed my account
Closed my account without a reason. I hardly used it, and now my credit rating has gone down due to the closure
Bugs...
The app is great. When it works.. This is the 3rd time I had to delete the app an install it again because it keep saying "something went wrong. Sorry there was an unknown error. Try again late".
And it remains like that for days until I delete the app and install again.. It's frustrating!!!
And it remains like that for days until I delete the app and install again.. It's frustrating!!!
App is not working
App is not working for 5 days so far, i can’t see my balance to pay or pay in general … and i bet they will be after me, lovering my credit rating if i can’t pay because their app is broken
Don’t trust tym is the worst credit card company
Have been with this company for some years never miss a payment and in the last month I miss a payment and I payed next day and they frozen my for 6 month … this is the worst company ever
DONT JOIN Tymit
I joint Tymit over 3 years ago and it used to be amazing.. until In the past year the interest went up like crazy and put interest in every plan including pay in 3 months .
Basically they have been taking more than I was expecting when I first joined and the Cherry on top now is they want to charge £6.99 monthly on top of their interest.
I opted straight away to close the account.
I am surprise it’s legal what they’re doing. Do not join this creditors because they will steal your money . Ridiculous. Absolutely disgusted.
Basically they have been taking more than I was expecting when I first joined and the Cherry on top now is they want to charge £6.99 monthly on top of their interest.
I opted straight away to close the account.
I am surprise it’s legal what they’re doing. Do not join this creditors because they will steal your money . Ridiculous. Absolutely disgusted.
Show more
Very bad
They started with 3 months 0 interest and after they changed with interest plus a monthly fee.
Not recommend
Not recommend
It’s impossible to get response
I’ve been messaging and messaging and messaging for more than two months. I got no respond. Finally I decided to close the account I sent and submit three forms to close my account but still open. I managed to go one from one girl all she care about to give her a rate after she told me she close my account but that was not the case and my account still open until this minute I just submit another account closed request.
If you have this, you stuck with these people.
If you have this, you stuck with these people.
Show more
Worst treatment of customers
I got frustrated and am closing down my card snd leaving them. They treat people with zero lack of respect. Like all are suspicious people. I missed a notification and a payment by a day due to insufficient balance and they ‘locked’ down my card and after 6 months they will think about it, whether to allow me or not. I said no thank you. Bbye.
Show more
Monthly charge
Just closed my account, not very fair on the people who can’t afford to close there accounts, should not be allowed.
Nice while it lasted. Useless if I have to pay 7£ a month
It was a great offer when it was free. For 7£ a month there is no point. They offer no benefits compared to other credit cards.
Was the best credit now the worst
Tymit used to be the best credit card, their whole concept of paying per item and chosen how long it took to pay back per item was ground breaking. Plus the option for interest free for three months was great,
Then a few months ago that changed to interest free now only for 1 month.
Then a couple of days ago they messaged saying that they are introducing monthly fees at I think was £6.99 of around that price. I can’t find the email.
I’ve sent them 3 messages asking to cancel my card and they are ignoring me.
I hope this company goes bankrupt as they were amazing to their customers but are now awful money grabbers that don’t care about their customers
Shame on you Tymit for having zero morals
Then a few months ago that changed to interest free now only for 1 month.
Then a couple of days ago they messaged saying that they are introducing monthly fees at I think was £6.99 of around that price. I can’t find the email.
I’ve sent them 3 messages asking to cancel my card and they are ignoring me.
I hope this company goes bankrupt as they were amazing to their customers but are now awful money grabbers that don’t care about their customers
Shame on you Tymit for having zero morals
Show more
