Would give zero stars
The app’s password stopped working and I can’t login. I’ve tried working with customer support and it still will not work. How many passwords do I need for ATT accounts? And why so difficult for a cable service provider, will someone hack me and erase my recordings?
How sad - it’s not as portable as it once was
I need to watch the World Cup in my garage it prevents me watching live and recorded. Nothing but expletives for this app. Dump it.
It’s fixed
It took 4 months to get fixed. Do better next time
If Only…
…these “rave” reviews were legitimate.
…my U-verse didn’t stall, stutter, black out, and freeze constantly—and NEVER during commercials.
…the value/quality/service was worth the gold I have to pay to have U-verse.
…the FCC took a hard look at these telecom monopolies—prices would fall dramatically and quality would increase.
…we were allowed equally competitive competition—only “subcontractors” are allowed to operate within “districts.”
…AT&T were has “concerned” about their cell coverage, rate limiting (but you have to”5G!!!”), and call quality as they are about a useless app like this one.
Don’t respond. You don’t care. I don’t want to hear your patronizing AI bot response.
…my U-verse didn’t stall, stutter, black out, and freeze constantly—and NEVER during commercials.
…the value/quality/service was worth the gold I have to pay to have U-verse.
…the FCC took a hard look at these telecom monopolies—prices would fall dramatically and quality would increase.
…we were allowed equally competitive competition—only “subcontractors” are allowed to operate within “districts.”
…AT&T were has “concerned” about their cell coverage, rate limiting (but you have to”5G!!!”), and call quality as they are about a useless app like this one.
Don’t respond. You don’t care. I don’t want to hear your patronizing AI bot response.
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Kicks me out appox. Every 3 to 5 minutes
Frustrating to be kicked out of the app every 3 to 5 minutes. It use to work without any problems but now it only happens on my iOS tablet and iPhone. Works without a problem with my Tablet but only until I used an older version of the app. Otherwise, the same thing was happened with my Android tablet and phone. PLEASE FIX!
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Only works for 15 minutes before crashing
On both iPad and iPhone, app crashes in first 15 minutes. So consistent that it feels deliberate behavior.
Non functional
The streaming service drops out after approximately 5 minutes. They are not maintaining the app and is common knowledge.
Does not open
The app will not open. It just scrolls
App would be fine if not crashing every 4-5 minutes
The U-Verse app would be functionally fine if not for the product failure of literally ‘always crashes’ (as noted in several other recent reviews). For 6+ months the app always crashes every 4-5 minutes on my old iPhone (restricted to iOS 15.x). Now, for 4+ months, the app suffers (as do I and apparently a lot of your customers) with the same ‘always crashes’ on my new iPad (current-auto-updates).
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U-Verse keeps crashing
This App used to work well. However, since February 2026, it has been trash. The app crashes after 5-10 minutes of live streaming. And before anyone says I need the most recent iOS update, that has nothing to do with it. Both my iPad and iPhone are up to date. It’s an issue with the App. Please get this fixed.
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U-verse automatically disconnects while watching program
This has been going on for five months now
Old Version Please!
Please give me back the old format. As wonky as it was I was able to navigate through it. I hope this is just a test version and not permanent.
*****Revised: 5/11/2024 Thank you. This last update was a big improvement. It is starting to become a great app again.
*****Revised: 4/3/2025 when I try to record in the guide I have to go through the process twice before it will schedule it to record. Sometimes I get the yellow “recording successful” banner and most times I don’t.
*****Revised 4/25/2026***** the latest update apparently removed the ability to record in the app. No record option when you select a show in the app. Please tell me that this was an error. I know you are trying to discontinue the service so maybe this wasn’t an error.
*****Revised 4/26/2026***** Sorry, my bad. It returned after a reboot.
*****Revised: 5/11/2024 Thank you. This last update was a big improvement. It is starting to become a great app again.
*****Revised: 4/3/2025 when I try to record in the guide I have to go through the process twice before it will schedule it to record. Sometimes I get the yellow “recording successful” banner and most times I don’t.
*****Revised 4/25/2026***** the latest update apparently removed the ability to record in the app. No record option when you select a show in the app. Please tell me that this was an error. I know you are trying to discontinue the service so maybe this wasn’t an error.
*****Revised 4/26/2026***** Sorry, my bad. It returned after a reboot.
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Turning off
App constantly turns off while watching
Glitchy
Force closes frequently every 5 or so min. Limited channels. 3/6/2026, 4/23/26
Constantly Crashing
Very limited channels are available in the app. It crashes every few
minutes even after updating iOS and reinstalling the app. This has been a problem for many months. Att needs to update the app.
minutes even after updating iOS and reinstalling the app. This has been a problem for many months. Att needs to update the app.
No answers
For at least 10 weeks now the U-Verse app crashes after about 5 minutes of watching. Called twice, never got any answers and have not received a callback like they said. For all the money AT&T charges you think the app might work. This is BS.
Missing channels
Here it is in April and the crashing is still happening. Also, the Guide does not show all available channels. Why not just replace this version with the one from last December? The at would be an improvement.
App sucks
Crashes every 2 minutes. Can’t watch sports, even on local channels. Internet directs to call direct tv number to resolve. BS! Fix the damn app!!!
Crash
Crashs every time I try to watch it.
Poor Working App
The app only plays for 4 mins and it will return to the Home Screen , and this problem started January 2026. When you ask for support from their AI or a live person they cannot see the problem, but AT&T continues to collect your money.
