Difficult & full of errors
I am not sure how this app stays in business? I scanned my passport and the incorrect date of birth & expiration date filled in. Forget about getting a direct answer from their support team either. They are incapable of answering a direct helpful response. I have to fly to Dubai from the United States to pick up my cat. His rescuer suggested this app for the process. It has been a complete mess and nightmare!
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Not working
I am from New Zealand and I cannot proceed with getting my police clearance
Documents download
Not able to download passport and emirates Id and other documents kindly fix
Not working. Stuck on Black screen when opening
App not working. Stuck on Black screen when opening.
Avoid if possible
As with so many of the UAE apps, this will frustrate. Logging into a laptop? Go to the app. Needs an update. Laptop times out. Navigation doesnโt make a lot of sense, trying to find old reports? Not. Easy.







