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UAE PASS

UAE PASS

Secure, Convenient and Simple

411 ratings
548 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 5, 2018
  • August 27, 2026

Features

Developer

Dubai eGovernment Department
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UAE PASS screenshot #1 for iPhone
UAE PASS screenshot #2 for iPhone
UAE PASS screenshot #3 for iPhone
UAE PASS screenshot #4 for iPhone
UAE PASS screenshot #5 for iPhone
UAE PASS screenshot #6 for iPhone
UAE PASS screenshot #7 for iPhone
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Reviews summary↘︎
⭐548
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Tags↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

This app transforms your mobile device into a secure digital identity. It enables seamless authentication to smart services, digital document signing and verification, and easy access to official documents.

✓Mobile digital identity
✓Secure authentication
✓Digital document signing
✓Digital document verification
✓Request official documents
✓Share digital documents
Show original description

What users say

Summarized from real user reviews of UAE PASS. Based on 411 reviews and a 2.8/5 average, it highlights the 2 positives and 8 negatives reviewers mention most about this Business app.

Positive things

  • 💯Great app and good service
  • ♥️Excellent

Negative things

  • 🚫Doesn't work
  • 🐛App crashes
  • ⚠️Complicated and not user-friendly
  • 🤯Frustrating experience
  • 🤖Poor app support
  • 🤷‍♂️Useless app
  • 🔒Security concerns
  • 🕰️Slow performance
See all reviews

What's New in UAE PASS

6.9.1

August 27, 2026

This update includes bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t Verify photo

App takes selfie image and then doesn’t verify - continually loops and doesn’t progress
Consumer01Consumer01

Difficult & full of errors

I am not sure how this app stays in business? I scanned my passport and the incorrect date of birth & expiration date filled in. Forget about getting a direct answer from their support team either. They are incapable of answering a direct helpful response. I have to fly to Dubai from the United States to pick up my cat. His rescuer suggested this app for the process. It has been a complete mess and nightmare!
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fcampbell1fcampbell1

Not working

I am from New Zealand and I cannot proceed with getting my police clearance
DubaitoNZDubaitoNZ

Documents download

Not able to download passport and emirates Id and other documents kindly fix
Mait-83Mait-83

Not working. Stuck on Black screen when opening

App not working. Stuck on Black screen when opening.
MazenhassMazenhass
See 543 more reviews

Developer apps

DubaiNow
DubaiNow

Digital Dubai

🌟 Lifestyle

(1.5K)

Free
Dubai Careers
Dubai Careers

by Dubai eGovernment Department

💼 Business

(5)

Free
Smart Employee – الموظف الذكي
Smart Employee – الموظف الذكي

Consumer-grade tech for work

💼 Business

(787)

Free
Smart Supplier - المورد الذكي
Smart Supplier - المورد الذكي

by Dubai eGovernment Department

💼 Business

(12)

Free
HubNub
HubNub

by Dubai E-Government

🌐 Social Networking

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Unable to scan Emirates ID

Bug

OTP not working

Bug

Verification issues

Bug

App freezes or crashes

Bug

Unable to create account

Bug
✨

Requested Features

5 requests

Improve registration process

Feature

Add support for international phone numbers

Feature

Fix OTP and verification issues

Feature

Enhance facial recognition

Feature

Provide better customer support

Feature

FAQ

What is UAE PASS?

UAE PASS is a service that allows you to use your mobile device as a secure form of identification. It automates and simplifies managing your digital identity, enabling seamless authentication to various smart services and providing a secure way to prove who you are from your phone.

What are the key features of UAE PASS?

Key features include using your phone for secure authentication to smart services, digitally signing and verifying documents, requesting official documents, and availing services by sharing digital documents.

Is UAE PASS free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

Who is UAE PASS for?

This app is designed for individuals in the UAE who need a secure and convenient way to manage their digital identity and access various smart services and official documents.

How can I use UAE PASS to sign documents?

UAE PASS allows you to digitally sign documents directly from your mobile device. You can also digitally verify documents that have been signed using the service, ensuring their authenticity and integrity.