No Support
This is a great product when it works. If you have a problem don’t expect any support at all. Emailed them several times and no reply, no contact number either. The app is over 4years old, pretty much says it’s all. Cheaper products which probably do the job better. I’ll be looking at alternatives on my next purchase.
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It should replace your TiVo Virgin remote…but no
The app remote won’t swipe/navigate left as a Virgin tv subscriber! It renders searching, selecting programs/different tivo boxes/general menu navigation totally useless, so u need to sit with your clunky old Virgin remote along with (actually instead of) the app to navigate the menus (rendering app pointless). Many other useful buttons on the original remote not replicated on the app. For this money, and the amount of times I’ve complained thru my engineer, I would currently not recommend at all. From a hardware point of view; I’m also on my third matrix in 18 months, totally unrobust. really not ideal given the upper 4 figure cost. Last box under guarantee took ages to be replaced.
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Great product and great app!
We use UControl and an HDANYWHERE HDMI hub to control our Sky box, DVD player, Chromecast, a couple of AppleTVs, and our 2 PCs - the selected source places to any one (or more) of the 7 screens around the house! The app is awesomely easy to use, with the source-specific iR control pack being well suited depending on the source selected. It’s intuitive and convenient - and no clutter! Love it - thanks HDAnywhere!
Furthermore, there was a small issue with the system not working with a brand new model of TV - but the brilliant support team got that sorted for us within two days by making an updated iR pack available, with polite and prompt comma throughout - very good customer service.
Furthermore, there was a small issue with the system not working with a brand new model of TV - but the brilliant support team got that sorted for us within two days by making an updated iR pack available, with polite and prompt comma throughout - very good customer service.
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Works a treat minor improvements needed
Ease of use
5 stars
Stability
5 stars
Reliability
There are some tiny glitches in the ip addressing that sometimes causes the mhub to require a reboot but 5 stars.
Improvements
Adding more than one mhub would be a great asset. Some homes have had the early version mhub pros and might not see the need for an upgrade to a 8x8 but to add in another 4x4 or even and 8x8 but the app doesn’t support that.
HDAnywhere is a U.K. company and is doing a great job distributing AV around the home.
The app is just like the company, great and improving all the time!
5 stars
Stability
5 stars
Reliability
There are some tiny glitches in the ip addressing that sometimes causes the mhub to require a reboot but 5 stars.
Improvements
Adding more than one mhub would be a great asset. Some homes have had the early version mhub pros and might not see the need for an upgrade to a 8x8 but to add in another 4x4 or even and 8x8 but the app doesn’t support that.
HDAnywhere is a U.K. company and is doing a great job distributing AV around the home.
The app is just like the company, great and improving all the time!
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UControl is so easy to use.
It’s a really easy to use app that enables me to control all my devices from my phone. It also makes the initial set up of the MHUB super simple. Great App!
