Not showing any device online but we are watching tv using internet
Update April 2026, the app for last two days has not shown what is online or not. I want to be able to block my kids friends phones that they not work on wifi, but because the app does not work I can’t put them in the filtered kids area. That is another issue, the filter ls only work part of the time.
Update January 2026. This app continues to frustrate out household by not filtering set choices, and not showing what device is online. Right now nothing is showing as being online yet multiple devices are using the web.
Update January 2026. This app continues to frustrate out household by not filtering set choices, and not showing what device is online. Right now nothing is showing as being online yet multiple devices are using the web.
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Not showing any device online but we are watching tv using internet
Update January 2026. This app continues to frustrate out household by not filtering set choices, and not showing what device is online. Right now nothing is showing as being online yet multiple devices are using the web.
App never works
The app never works after the last update.
Works Part Time
There is no way to block devices (that kids get from other kids), there is no way to approve devices (so I can make sure only approved devices are online), many devices will show the WiFi password and my kids log in from seeing that. Thankfully the app has a different password. I have filters for websites to block inappropriate adult themes maga cartoons that are supposed to block at the front end of the network so I don’t have to block it for each category under people but the filter has not been working. We should be able to block wildcards because adult web pages keep changes their web address but tend to keep the core such as *.nameofwebsite.*
We should be able to group block also, such as blocking 100 websites as a copy paste entry, instead of each individually. My kids figured out the app password and deleted my filters or the app deleted them but I am thinking likely one of my two sets of twins. That was over 200 web pages. It takes almost all day to input those blocks.
We should be able to group block also, such as blocking 100 websites as a copy paste entry, instead of each individually. My kids figured out the app password and deleted my filters or the app deleted them but I am thinking likely one of my two sets of twins. That was over 200 web pages. It takes almost all day to input those blocks.
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Useless app
The internet works perfectly fine but this app is TERRIBLE. It constantly fails to show all the devices connected to the WiFi, when I try to pause the WiFi on my kids iPad, it still lets them use the WiFi. So pausing it is useless. For some reason it forgets devices, so every time my wife comes home I get a notification that a “new device” has connected to the WiFi alert or anytime we turn on a device, so thats annoying. The app is so slow and constantly “fails” to connect. The internet is great and I’m loving it but they definitely need to spend some time updating the app. And why is there a separate app to pay the bill? Why not just one app since both use the same info?
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