Udemy Business Reviews: Is It Legit?

Customer Experience

Positive experience21.3% of reviews
Neutral16.2% of reviews
Negative experience62.6% of reviews

~ Based on 494 written reviews from the US App Store.

What users say about Udemy Business

Is Udemy Business Safe?

Udemy Business appears safe based on user ratings. AppsHunter Safety Score for Udemy Business is 95/100.

This assessment is based on 5,966 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 5,966 App Store ratings for Udemy Business.

Is Udemy Business Legit?

Udemy Business appears to be a legitimate app. AppsHunter Legitimacy Score for Udemy Business is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A bad mobile experience :-(

I am very disappointed with I am very disappointed with Udemy's mobile experience. The offline mode is unreliable and often does not work as expected, which is frustrating for users who want to learn while traveling.
A major purpose of a learning app is to support uninterrupted learning on trains, planes, or in areas with poor network coverage. Unfortunately, downloaded courses still experience playback issues, interruptions, and inconsistent behavior.
The video player also needs improvement. Sometimes it is difficult to pause a video or switch to full-screen mode. On several occasions, videos even started playing automatically on my phone without any interaction.
Udemy should place a much stronger focus on optimizing the mobile and offline experience. Reliable offline learning should be a core feature, not an afterthought. At the moment, the app does not provide the smooth learning experience that commuters and frequent travelers need.. The offline mode is unreliable and often does not work as expected, which is frustrating for users who want to learn while traveling.
A major purpose of a learning app is to support uninterrupted learning on trains, planes, or in areas with poor network coverage. Unfortunately, downloaded courses still experience playback issues, interruptions, and inconsistent behavior.
The video player also needs improvement. Sometimes it is difficult to pause a video or switch to full-screen mode. On several occasions, videos even started playing automatically on my phone without any interaction.
Udemy should place a much stronger focus on optimizing the mobile and offline experience. Reliable offline learning should be a core feature, not an afterthought. At the moment, the app does not provide the smooth learning experience that commuters and frequent travelers need.
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Response from developer

Hi Aze, we appreciate you bringing this to our attention. In order for us to investigate the issue further, could you please send us any screen recordings related to the issue along with your device details, via business-support.udemy.com? Thank you for your cooperation!

連続再生できない

講座をダウンロードしているにもかかわらず1セクションが終了した後、次のセクションの再生が始まっているにも関わらず画面はブラックアウトし音声も流れない。数十秒しかないセクションであっても1セクション再生終了ごとにアプリを強制終了しなければ復旧せず、再生時間よりも復旧時間が長くかかり学習ツールとして使い物にならない。

Response from developer

Hi there, we're sorry to hear you're experiencing video playback issues on our Udemy Business iOS app. Please try uninstalling and reinstalling the app. If the issue persists, please create a ticket on business-support.udemy.com so our team can investigate further. Thank you!

Dark mode feature request

I’ve been using Udemy courses for a long time, and I usually watch them at night on the website. The bright white interface is quite harsh on my eyes, especially during nighttime learning.

It would be really helpful if Udemy could introduce a dark mode for the website. This would make the learning experience much more comfortable for users who study at night.

I’d really appreciate it if you could consider adding this feature. Thank you!
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The downloading always hanging

never download successfully (China Mainland)

Not working properly with car play, downloads stuck at half way. Not able to use car controls

Not working properly with car play, downloads stuck at half way. Not able to skip backwards using car controls. There is no point in having this app if it’s not making my commute productive. Hope you guys can provide a better car audio experience at the earliest.
Thank you very much

Response from developer

Hey there, I'm sorry to hear you're not able to use CarPlay properly, complete downloads, or skip backwards on our Udemy Business iOS app. Please try uninstalling and reinstalling the app. If the issue persists, please create a ticket on business-support.udemy.com. Thank you!

バグが多い

まずそもそもホームタブが表示されない。YouTubeの4Kの動画がサクサク再生できるのに、udemyは検索タブですら表示が遅すぎる。検索タブはコンテンツが表示されてもローディングアイコンが表示され続けてレイアウトが崩れている。ようやくコースに辿り着いてもこのコースはアプリでは受講できませんと表示される。ダイアログのokをタップしてブラウザに遷移すると何も表示されない。

Response from developer

Hey there, we're sorry to hear about the issues you're experiencing with the home tab, search loading, and course access. We'd like to look into this further for you. Please create a support ticket at business-support.udemy.com so our team can investigate and help resolve this. Thank you for your patience.

Possible audio session bug on iPadOS

After force-closing the app (it is no longer shown in the App Switcher), audio from the last viewed course is unexpectedly resumed when I put on my earbuds.

Environment

* iPadOS 26.5
* Udemy Business 8.106.0
* ASUS ROG CETRA TWS SPEEDNOVA using the 2.4 GHz USB-C dongle

Steps to reproduce

1. Watch a course in Udemy Business.
2. Force-close the app from the App Switcher.
3. Use the iPad normally for several days, including playing audio from other apps.
4. While another app is actively playing audio, put on the earbuds.

Actual result
The audio from the last Udemy Business lecture starts playing automatically, even though the app is not running and does not appear in the App Switcher. The audio plays simultaneously with the other app’s audio. When I manually open Udemy Business afterward, the last lecture is already in the playing state.

Expected result
A force-closed app should not resume playback automatically. Audio should never start from a closed app, especially while another app is already playing media.

This issue is consistently reproducible and is very disruptive. Please investigate the audio session handling and media playback restoration behavior.
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表示もされなければ、コースの登録もできない

他の方もおっしゃっているように、ホーム画面に何も表示されません。

また、検索してみたいコースを見つけてもコース登録をしようとすると、「このコースはアプリでは利用できません」と言われてブラウザに誘導されます。
誘導されたブラウザもアクセス出来ません。

PCからはコースが登録できたのでアプリのバグだと思います。
このままでは使い物になりません。

Response from developer

Hi there! I'm sorry to hear that you're having trouble exploring courses on our mobile app. Please try uninstalling and reinstalling the app. If the issue persists, please reach out to us directly via business-support.udemy.com, and we'll be more than happy to help you resolve the issue. Thank you!

Issue with audio

I have been facing an issue with audio when i am switching the video quality from auto to higher quality video! I have re installed many times and also checked my iOS which is upto date.

Stopped using app moved to browser that works.

I am not sure if it’s intentional or a bug on iPhone 14. full screen on app does not rotate if phone is kept horizontal. Also app logs me out quickly have to login again and again.

ダウンロードしたファイル

ログインしなおすと(?)
ダウンロードしたファイルがアプリからは見えなくなるが
iPhoneストレージから確認すると大量の動画ファイルが残っていることがある

削除するにはiPhoneストレージ>Udemy Businessから一つずつ消すかアプリを一度削除する必要がある

8.102.0
iOS 18.5

使いづらい

スマートフォンアプリ版では15秒ごとの進む、戻るが調整できるがPCなどのWeb版では5秒ごとにしか調整できない。
スマートフォンアプリでは横動画で視聴しようとすると各講義のセクションがいちいち表示されるため、操作が増えて手間になる。各講義のセクション表示と横動画への移行がスムーズになるように改善してほしい。

Response from developer

Hi there, thanks so much for taking the time to share your valuable insights with our team. We appreciate your feedback and since we track every request to improve Udemy Business, please reach out to us at business-support.udemy.com so we can hear more about this. We'll keep an eye out for your message!

Doesn’t function for mobile

Why not get your employees to watch a couple of videos on mobile app development? This app doesn’t function well at all.

Full screen, not on the mini iPad!

The app has a serious issue on the iPad mini. The Full Screen button does not work, which makes it difficult to take the pretest exam because full-screen mode is required. Without it, the text is hard to read and answering questions under a time limit becomes much more challenging. Please fix this bug.
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通信再開できない

音声付きのモード自動にて、速度低下などで再生待ちの状態(くるくる渦巻アイコン)に陥ったあと、再開できません。何十分も再生待ちのままです。
同じ通信環境でもYouTubeは途切れ途切れでも再生できるので通信環境の問題ではありません。このアプリの問題だと思います。いくらコンテンツがリッチでも再生できないんじゃ意味ない。しょぼ過ぎ、作り直せこんなクソアプリ

Response from developer

Hey there, we're sorry to hear you're experiencing playback issues on our Udemy Business iOS app. We understand how frustrating that must be. Please try uninstalling and reinstalling the app. If the issue persists, please create a ticket on business-support.udemy.com so we can investigate further and help resolve this for you. Thank you.

App not getting log in iPhone 14

Feel I got struck when start up

不具合について

▼動画が再生できない
キャッシュの問題か、動画がいつまで経っても再生されないことがあります。公式にはアプリの再インストールが対処法として記載されていますが、再生できない不具合は頻繁にあり、再インストールは手間です。アプリ上からキャッシュクリアできるような機能をつけていただけますでしょうか?

▼テスト一時停止の不具合
テストを一時停止し、再開した際に、解いた問題とまだ解いていない問題がランダムに並び変わります。テストを再開した際にどの問題が解答済みか確認する必要があり不便です。テストを一時停止前と再開後で問題の並びを同じにしてください。

Response from developer

Hi there, thanks for sharing your experience, and we're sorry for any inconvenience this has caused. We'd be pleased to investigate further and resolve this issue. Could you please contact us via business-support.udemy.com? We look forward to assisting you further.

Annoying feedback to rate the course

Sometimes you are just listening to the course through wireless headphones or doing chores then at end of the video asking for the rating that literally stops the player until you skip manually leaving whatever your doing. That’s such an annoying thing.. sometimes you can’t access the device just listening, stopping the player completely defeats the purpose!
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Response from developer

Hi there. Thanks for sharing this thoughtful feedback. We understand how frustrating it is to have playback interrupted when you’re listening hands‑free with wireless headphones. We value all the feedback we receive, so please submit this feature request at business-support.udemy.com for our team to categorize and document it for internal review. We sincerely appreciate you forwarding this to us.

Videos never load

I don’t know what happened but I can’t get videos to load at all over this last month or so. Everything used to work fine and now nothing works. I’ve tried uninstall/reinstall the app, signing out and back in, tried downloading videos, nothing will play. Only thing that works for me now is the quizzes at the end of the units.
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重すぎて不便

処理が重すぎて話にならない。インターネット速度は十分なのにクルクル回って再生されない。小テストもどんどん次へ進みたいのに進ませてくれない。不便すぎる。