严重bug ，历经1年都未修复
手机端能接受信息，但是不能回复
每次操作都显示：离线消息保存失败
对方手机什么都看不到
每次操作都显示：离线消息保存失败
对方手机什么都看不到
Response from developer
感谢您提出的意见，我们会持续改进
Free
About
This platform unifies customer service channels, allowing customers to connect quickly and resolve issues across various platforms. Support agents can manage all inquiries from a single interface, handling communications from phone, web, app, social media, and email.
✓Multi-channel customer service integration
✓Unified agent dashboard
✓Real-time communication
✓Cross-platform support
✓Issue resolution
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What's New in Udesk
3.9.3
September 28, 2025
工单附件查看修复
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FAQ
What is Udesk?
Udesk is an enterprise-grade intelligent customer service platform designed to consolidate various customer service channels. It simplifies how businesses handle customer interactions, enabling faster problem resolution for customers and efficient management for support agents.
What channels does Udesk support?
Udesk supports a wide range of communication channels, including phone, web, WAP, app, WeChat, Weibo, and email. This allows customers to connect through their preferred platform and agents to manage all inquiries from a single interface.
Is Udesk free to use?
Yes, Udesk is available for free. There are no in-app purchases or advertisements, making it a cost-effective solution for businesses.
What devices is Udesk compatible with?
Udesk is compatible with iPhone, iPad, and iPod devices. It is designed for mobile accessibility to manage customer service on the go.
How often is Udesk updated?
The latest version of Udesk is 3.9.3, and it was last updated on September 28, 2025. This indicates regular updates to improve functionality and reliability.
What is the age rating for Udesk?
Udesk has an age rating of 4+, making it suitable for a broad audience of users and businesses.
Who developed Udesk?
Udesk was developed by 北京沃丰时代数据科技有限公司 (Beijing Wofeng Times Data Technology Co., Ltd.).
