Apps problem
I’m unable to open the app as it keeps showing an internet connection error, even though my connection is working fine. I’ve tried reinstalling the app, but the issue persists. I also cannot log in through the website. Please look into this and fix the issue for a better user experience
TOOK SO LONG TO VERIFY CAR DETAILS
It’s so hard for me to set a car service appointment. The service centres refuse to answer phone calls that urge me to book via app. But the app to SOOOOOOOO LONGGGGG to approve my car details despite providing all information required. Why push us to book via app while the app doesn’t effectively work?? There’s no status update and no reachable support. I was regularly service my car with Perodua and these booking issues is so disappointing.
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No update/upgrade with the phone number usage
Last time i used Ufirst was in 2023 and there was a problem to use it as they will ask for a “security update” and requires users to update to a new number to get the TAC. If the user only has one number how do they “update a new number” just to get the TAC? Fast forward to this year, 2026, still having the same issue. New login, changed password from the temporary one. And the same “security update” pops up and requires me to insert a new number for a TAC. And of course can’t do that because i only have one number! Very frustrating. After all these years, the system seems to still be as lousy and worse, it’s the only app to use for Perodua. Unified system but really bad UI, really bad integration 👎🏽
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CONFUSING AND HARD TO USE
Why cant i change the name i have mistakenly put at first, i did “delete account” but nothing change??? Why there is no step to follow? Do i need to figure out everything by myself, then logik la i did mistake. If i login from the owner phone that “the car is owned” and if i login from the daughter phone “im the driver” ? Lepastu had to submit geran, then after sumbit geran, submit what else? why cant it be proceed?? SO COMFUSING SO LAME AND SO DIFFICULT TO USE! How can i book the session!!!! I want to go somewhere else urgently la haiya!
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Can’t update
i try it many times to update till now cannot
