Can’t schedule appointments
Attempting to schedule appointments on up to date iPhone 12 results in blank white screen. Pretty frustrating.
App doesn’t work
Constantly freezes and closes. Impossible to do simple things like schedule an appointment. When I want to see my health record, it has to open up in a separate app. This app is basically worthless.
Worst hospital app ever
U H get the Cleveland Clinic’s software please. You should get a refund on this software and whomever ok’d it should be fired.
Expect the worst
Terrible user experience. Impossible to use app constantly sends you in a circle. Haven’t been able to use it despite numerous tries over the past couple years.
Impossible to use
You need to apps to use. The UH Now app and one for every other practice group that you see. The two apps don’t communicate well. The UH app is useless for online scheduling. The only time It can successfully verify me is when I want to make a payment. Otherwise I am constantly running in circles, re-logging in. I can’t connect medical info even though everything is in the same system. Horrible programming! Buy a calendar and use the phone.
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