Crashes on open, useless now
The app was ok, I little dated, but ok. Now the app crashes on opening. I’ve deleted the app, restarted, etc. with no luck. Now it’s useless and I can’t update the frame.
Worked great until today’s update now it won’t open
This app worked great until today’s update. Now it won’t open. I click it and nothing happens. It just pops open and turns off. Pops open, turns off. It won’t actually even open the app whatever you did to fix your app or update it,, it’s not working on my new iPhone today, and it worked great before
Show more
Last update
App will not open on iPhone since the last update on 10/10. Reinstalled et al. Same result.
App stopped working
I had my frame stored for eight months, turned it on and it will not connect to the app. It says that the QR code is expired. I am unable to transfer photos to the frame.
Enjoyment
Really enjoying this app
Frame
I was having problems with my frame, so I reset it now it will not let me back my same email address I’ve even tried different email addresses and it won’t let me in not even as a guest
Uhale photo frame
Excellent frame to show off your favorite photos. Vertical or horizontally. Recommended.
Lots of space
I like how much storage it has
Simple to use
This app makes creating a great display easy.
Below average app
No connection to google photos.
You have to manually click each photo, select whether landscape or portrait. Very time consuming when you want to bulk upload a hundred or so. You should be able to select an entire album/ or slept all function and the it works out which way to orient the photo. Please fix
You have to manually click each photo, select whether landscape or portrait. Very time consuming when you want to bulk upload a hundred or so. You should be able to select an entire album/ or slept all function and the it works out which way to orient the photo. Please fix
Show more
Seriously deficient in basic functionality
This app has been about for a while. I expected some updates for missing functionality, but clearly they aren’t coming. The most basic feature is being able to see all of the photos that have been uploaded to the frame. You can sift through a history of uploads but there isn’t a way to just look at what is currently there. And consequently no way to select a photo to be displayed. How did this get missed? If you go to Gallery, there is an option for “Recently Saved” and “Recent”. What’s the difference? I don’t know. The gallery used to show a lot of pictures, but after the recent app update, I only shows the photos I uploaded today. This really needs a UX designer to take a look at the app and overhaul it. Right now it is deficient
Update: the response is incorrect. There is no option to switch folders. Just the dropdown with redundant options of “Recently Saved” and “Recent”
Update: the response is incorrect. There is no option to switch folders. Just the dropdown with redundant options of “Recently Saved” and “Recent”
Show more
Response from developer
Hi, we apologize for the inconvenience, and we will keep optimizing the user experience. You may switch photo folders at the top right of the Gallery page in the app to view more images. Alternatively, select photos from your phone gallery and share them to the app for sending to the frame. Please check your phone settings to confirm whether the app has been granted permission to access all photos in your mobile gallery. You may contact us via assist@uhalephoto.com, and we will send you detailed guidelines for further assistance.
Frame Error
i’m not sure why but when i upload a photo and click on “fit to frame”, it looks great on my phone but on the frame it displays with a blurred background instead of filling the frame.. i’ve updated the app, deleted and reuploaded the pictures, i feel like ive tried everything but the blurred bars will not go away. i’ve had the frame less than a year and have had this issue since taking it out of the box. the app itself is super outdated
Show more
Warning for network breach
These devices communicate to all devices on the network and in install malicious viruses. For some reason when all it need to do is take downloads of photos it communicates to fire sticks, Alexa’s ect
Super awesome gift
The set up was super easy the quality of the pictures and videos are awesome
It likes to log you out
I don’t know what is up with this app, but it just randomly logs out every now and then. Annoying.
Love this
Wonderful to have and to look back at family.
It’s great
I can add all the photos I want and you can add comments with his really nice so that it’s pretty good
Malicious Code in Frame
I was given a Uhale 10” frame with 16GB storage. I noticed some unusual traffic on my network and tracked it down to the photo frame. The Uhale frame is a known security risk loading malicious code. BE WARE!!! Mine filled up so much malicious code that the system storage takes up all 16GB. This frame is a threat!
Show more
Terrible App
The app is terrible as far as selecting photos. Difficult to swipe through your photos without selecting several unwanted photos. I’m stuck with it bc of the frame but seriously do better!
Love it !
This is so nice to see all our favorite pictures, places on a slideshow.
Easy to setup and use.
Pusandboots
Easy to setup and use.
Pusandboots
