Good support!
Increasing my last review from 3 to 4 stars. Support has been very helpful the past week or two, fixing a critical caller ID bug and an issue with invoices I was seeing. Happy to see movement on this app and looking forward to future feature possibilities and tighter integration with UISP!
Crap
Why are UniFi apps so poor ?
I fail to understand why this is such a cluster.
I fail to understand why this is such a cluster.
Disappointing
Love having the functionality in the app but it is always incomplete. Why not just finish it? I would pay for the app if it was complete and all working. I have been waiting for the ticketing portion to be implemented thinking that it would be awesome…another incomplete portion of this app. I respond to a customer on their ticket and it looks like they are talking to themselves. It does not respond as you, it responds as the client when you type a response.
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Can’t create tickets nor create new queued jobs
Cannot create tickets nor new queued jobs
Need ticket management back
We really need the ability to edit comment and close tickets back in the app again. We had it before the redesign over a year ago this is killing the usefulness of the app
Functionality
I love the layout of this app, I WANT TO HAVE THE ABILITY TO MANAGE AND COMMENT ON TICKETS. Once this is in place this rating will be changed to 5 Stars. Otherwise I love the direction this app is going.
Everything keeps getting better
The software team at UI are hitting the mark lately with software rollouts.
Thanks for bring this app forward for us isp owners.
Thanks for bring this app forward for us isp owners.
