UL Reviews: Is It Legit?

UL
UL
Landstinget i Uppsala lan

Customer Experience

Positive experience11.1% of reviews
Neutral0.0% of reviews
Negative experience88.9% of reviews

~ Based on 27 written reviews from the US App Store.

Is UL Safe?

Not enough ratings yet to assess UL.

Is UL Legit?

UL appears to be a legitimate app. AppsHunter Legitimacy Score for UL is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

doesn’t work

can’t buy tickets without an account, can’t create an account due to ‘too many login attempts’ (first time in my life using the app and trying to make an account lol)

Cant set up account

Can’t set up an account as a tourist which is pretty inconvenient for getting around

Not without purpose

I think y’all are too harsh on this app. Granted you must have a Swedish account to buy a ticket but I still found it very useful. I went to the UL bus terminal at the central station and bought a week long pass. Used the app to check routes and times each I needed to go somewhere. It was perfect. Times and routes were accurate. I loved the in-app map option to show you exactly where you are and where to go for your next bus. Don’t sell this app short without giving it a try. One must utilize any tool in a way to accomplish their goals and not just whine about how imperfect it is. Perhaps the real issue is outside the phone.
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Only works with a Swedish phone number

You need a Swedish phone number to buy any ticket

Would be good if it worked

Well, it looks decent in theory but it just doesn’t work. Tried to register to create an account but it just keeps giving random error messages. I suppose I should have known considering it’s AppStore rating

Registration with Sweden phone number is required…

Registration with Sweden phone number is required mean it’s unless for visitors, unlike the Stockholm SL app.

Useless for foreigners

Most other travel apps will let you buy tickets without creating an account, but UL forces you to create an account. They then don’t recognise non-Swedish numbers. Because you require a confirmation text to create the account, the app is completely useless. You have to go to central station in Uppsala and buy a physical card to use the public transport here.
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Unable to use app

I couldn’t set up an account, because I never received a text message. If an email confirmation would work, that would be fine, but there was no backup method to make an account. The driver said he was unable to issue a 72-hour ticket. It seemed promising but didn’t work at all.

Doesn’t work for US numbers or credit cards

The app broke while trying to set up an account. The button would not let me press OK

Should be able to register with email too

The app does not send verification codes to USA phone numbers. You should be able to send the code to email addresses.

Pathetic app!

A ridiculously flawed app.
If you’re a tourist - forget it. You can’t set up an account since the PIN needed to set it up only works with Swedish phone numbers.

I’ll stop there. UL, be ashamed of yourself.

Won’t work - can’t set up account

App requires an account to buy tickets. Account setup requires text message verification, but the app won’t send a message to US phone numbers. Basic thing that makes the app useless to international visitors. Please fix!

Önskar man kunde ge noll stjärnor

Den minst användarvänliga, mest otydliga och omständiga app jag någonsin använt! Tack för nostalgitrippen tillbaka till modemtidernas layout och teknologi! Nästan roligt hur någon kan konstruera en sån dålig app idag. Skulle undvika att bo i Uppsala bara för att slippa använda den.

Good

Very good app

Avoid at all costs

When one purchases a ticket, they also have to purchase how long the ticket is valid for use. It’s nothing short of a racket. Use SJ as an alternative.

Unable to register with UK mobile no

Doesn’t let you check out as a guest, poor user experience. Provides no info about ability to pay on the bus as I can’t register in the app with a foreign number.

It’s pity

Like others said this app can’t accept foreign credit cards. It’s useless for foreigners unless you have a credit card that can be added to the app.

Dåligt design

Version 3.50 har dålig design

Won’t accept USA card

The app is fine for figuring out where the bus goes and what time, but if you are an exchange student from the US, you can’t use your card to buy tickets. It’s very frustrating.

USA credit cards not working

Will not accept my USA credit card. Soo annoying.