Don’t use this to buy tickets
I bought refundable tickets but they could not issue the refund. After some back and forth it turns out they sell tickets for other companies. That other company could not issue a refund to my credit card. They can only do a bank transfer. So I will have to pay my bank a 15 CAD fee to get my money back. I can’t believe they are allowed to sell refundable tickets that I had to pay extra for that they can not refund.
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By far the best train app
Amazing UI, simple and easy to use, and the graphic design is extremely good.
Reliable and convenient App !
Very reliable App for Swedish Trains and buses booking. Glad to use it regularly.
Slow and has multiple stops
I have booked two tickets for more than $200
For a fast night train
Unfortunately, it was so slow and it did stop multiple times
So frustrated, and disappointed.
For a fast night train
Unfortunately, it was so slow and it did stop multiple times
So frustrated, and disappointed.
SJ Unreliable
At least 2-3 times a week SJ is late, they have car issues or something is preventing them from being on time.
What’s worse is that the customer service is combative when trying find a resolution for failed trips which are the fault of SJ. For example: trains have maybe unplanned final stops (a few stops before their final destination) and told the passengers (including myself) that we needed to “sort out” the rest of our journey on our own and they wouldn’t compensate for that. Very poor experience.
What’s worse is that the customer service is combative when trying find a resolution for failed trips which are the fault of SJ. For example: trains have maybe unplanned final stops (a few stops before their final destination) and told the passengers (including myself) that we needed to “sort out” the rest of our journey on our own and they wouldn’t compensate for that. Very poor experience.
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