Poor quality product
Navigation doesn’t make any sense. UX and UI don’t make any sense. I’m 100% sure that they haven’t done any usability testing.
App books without showing it app - leads to zombie tickets
It seems like I was able to book tickets without the app showing it. This means that I bought three tickets for one ride. Seriously, how much money are you making on this app?
Credentials lost
Each update scratches your credentials… why ?
A lot of bugs
When doing payments, there are glitches of the type that presses on options are ignored, stopping me from making a purchase by adding a new card, this happens when an app verification is presented.
When using my existing card I get stuck again since the app doesn’t return from my bank verification. I have to kill the app and start it again to access my ticket.
QA process for this kind of app needs to be way better.
When using my existing card I get stuck again since the app doesn’t return from my bank verification. I have to kill the app and start it again to access my ticket.
QA process for this kind of app needs to be way better.
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Awesome app!
I don’t know why 6 people weren’t kind in rating this app: I land at ARN airport the ticket vending machine for the Express can’t read my card chip so I download app, add payment, buy a ticket - ALL WITHIN THE 90 SECOND ESCALATOR DOWN TO THE TRAIN! This app and the payment processing is fantastic just try that with any other ticketing app anywhere- you get confirmation emails, wait times for activation of account, etc etc- it is awesome - well done!
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