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Ultenic

Ultenic

by Shenzhen Ultenic Technology Co.Ltd.

46 ratings
229 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
April 25, 2020
Updated
October 15, 2025

Features

Developer

Shenzhen Ultenic Technology Co.Ltd.
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Ultenic screenshot #1 for iPhone
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Ultenic screenshot #5 for iPhone
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Reviews summary↘︎
⭐229
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦w/o updates
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About

Control and monitor all your smart products remotely from your smartphone. Configure appliances, set cleaning modes, and share device access with family and friends for a smarter lifestyle.

✓Remote device control
✓Monitor cleaning status
✓View cleaning maps
✓Set cleaning modes
✓Share device access
✓Wi-Fi network connection
Show original description

What users say about Ultenic

Reviews of Ultenic are mixed: the Utilities app is rated 3.2/5 from 46 App Store ratings. What users like most: easy to use and intuitive app, effective cleaning performance. Top complaints: app glitches and crashes frequently, ads in the app are intrusive. Summarized from real user reviews.

Positive things

  • 👍Easy to use and intuitive app
  • 🧹Effective cleaning performance
  • 💰Good value for money
  • 🏠Accurate mapping and navigation
  • 🐶Great for pet owners
  • ⏱️Saves time on household chores
  • 🛠️Responsive customer support
  • 🧼Good mopping functionality
  • 🤖Reliable robot operation
  • 💡Useful scheduling features
  • 🏠Customizable cleaning zones
  • 🔌Easy to set up and connect
  • ✨Efficient self-emptying
  • 🔋Good battery life
  • 🌟High suction power

Negative things

  • 🐛App glitches and crashes frequently
  • ⚠️Ads in the app are intrusive
  • ❌Difficulty connecting to Wi-Fi
  • 🗺️Maps are lost or inaccurate
  • ⚙️Robot gets stuck or malfunctions
  • 🔧Difficulty finding or ordering replacement parts
  • 🗣️Poor customer service experience
  • 📶Unstable Wi-Fi connection
  • 🪞Maps displayed upside down or mirrored
  • 🚫Some features not working as expected
  • 🔌Connectivity issues with Bluetooth
  • 🔋Battery drains quickly
  • 🧹Mopping function is ineffective
  • 🤔Complex or confusing app interface
  • 🚧Difficulty crossing thresholds
  • 💬Lack of clear instructions
  • 🔊Robot is noisy
  • 🐞Bugs after app updates
  • 🚫Voice command issues
  • 📦Replacement parts not arriving
See all reviews

What's New in Ultenic

4.1.1

October 15, 2025

New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience.

User reviews

Most RecentHighest RatedLowest Rated

Works well

It is a useful tool to have available that does the work for you. The only issue is that sometimes the robotic vacuum loses its way home. Also, when there is an issue with it, it will speak the issue. If you aren’t in the same room, you just hear it speak. It would be nice to receive some kind of notification on the app.
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Llilliama65

Robot cleaner

Amazing product, program and go to rest
ZZikson_4u

Good control

Works fine on my vacuum and easy to setup. The UI navigation could be improved a little as some icons are ambiguous.
BBBuck Bullet

Robot Hoover

The best thing I never knew I needed!
TTobiJax

UltenicT20 pro

Très bon rapport qualité prix
AAria2v
See 224 more reviews

Developer apps

Chefree
Chefree

by Shenzhen Ultenic Technology Co.Ltd.

🍔 Food & Drink
Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

App crashes or freezes

Bug

Robot loses connection to Wi-Fi

Bug

Maps are lost, corrupted, or displayed incorrectly

Bug

Robot malfunctions or gets stuck

Bug

Login or registration issues

Bug

App not responding or timing out

Bug

Scheduled cleaning not working

Bug

Firmware updates cause issues

Bug

Issues with specific device compatibility (e.g., iPhones, iPads)

Bug

Voice command integration problems

Bug

Ad pop-ups are difficult to dismiss

Bug

Error messages like 'abnormal data' or 'operation failed'

Bug

Unable to add new devices

Bug

App not working after updates

Bug

Buttons in the app are not tappable

Bug

Robot not returning to the charging station

Bug

Zone cleaning not functioning correctly

Bug

Sensors not recognized properly

Bug

Inability to connect via Bluetooth

Bug

App not loading or immediately closing

Bug
✨

Requested Features

13 requests

Add multi-floor map support

Feature

Improve map accuracy and stability

Feature

Allow selection of specific rooms for cleaning

Feature

Enable setting custom suction levels for scheduled cleanings

Feature

Add a feature to manually control the robot's movement

Feature

Improve VoiceOver compatibility for visually impaired users

Feature

Allow users to choose between different cleaning modes (e.g., spot cleaning)

Feature

Provide clearer instructions for setup and troubleshooting

Feature

Add a feature to empty the dustbin on command

Feature

Improve the ability to switch between different floor maps

Feature

Add a 'mop only' or 'vacuum only' mode

Feature

Allow users to set cleaning times more flexibly

Feature

Improve the brush roll design to reduce hair tangling

Feature

FAQ

What does the Ultenic App do?

The Ultenic App allows you to connect and control all of your Ultenic smart products remotely from your smartphone. You can monitor their functions, configure settings, and even share access with others.

What are the key features of the Ultenic App?

Key features include remotely starting and pausing devices, monitoring cleaning status and viewing cleaning maps, setting desired cleaning modes, and sharing device control with family and friends.

Is the Ultenic App free to use?

Yes, the Ultenic App is free to download and use. There are no in-app purchases or advertisements mentioned.

What devices can I control with the Ultenic App?

You can control all Ultenic smart products with the app. The app is designed to configure and manage these appliances, allowing them to communicate in a smart way.

Can I control my Ultenic devices when I'm not at home?

Yes, you can control and monitor your Ultenic smart products anytime, even if you are not at home. The app enables remote control from anywhere in the world via your Wi-Fi network.