Only 1 Device
Why can this bed frame only connect to one phone?
Timer doesn’t work
Unfortunately the timer function doesn’t work so the app is pretty much useless.
Completely incompetent
Drops the BT constantly. Open and close the app multiple time for a connection. It is worth exactly what it costs. Nothing.
Leggett and Platt Ultra Series app
If you are buying this bed thinking you are going to have a great app to go with it- you will be sorely disappointed!!!! The app only halfa$$ works. It’s old, clunky, and super basic. As much money as you are spending on a Bluetooth enabled bed you should have a first rate app to go with it. This is NOT that!!! Leggett and Platt need to step up their game!
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Connection drops constantly
The connection with the bed was fine for about a month. I used the remote once and now the connection is always dropped. I have to go to Bluetooth settings and connect, then wait about 30 seconds for the app to realize it’s connected. Pita to use. I keep hoping the devs fix the connection issue but it hasn’t happened in almost two years. Just end up using the remote. It’s a lot faster
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iPhone/iPad remote
I like the app, and really like the alarm feature, but there is one glaring deficiency. The timer to change positions doesn’t work. This is one reason I need the bed. I have back problems, so I need to be able to schedule position changes to take place in middle of the night when I’m sleeping. However, this part of the app does not work. Also I would like one-touch buttons on physical remote and online remote if possible. Is there a way to change the physics remote to do this? As is, buttons must be held down for the function to take place. One more thing, a zero gravity button would be very helpful!!Thanks so much! JC
About one year later:
Since I wrote the review NOTHING has changed!! No updates in this app and therefore no fixes. Things have been left not working for a year! I’m very disappointed. I spent a lot of money on my adjustable bed. One of the selling points was this app that doesn’t fully work. I really do need the timed position change. I’m shocked ya’ll haven’t fixed this or done any updating. I suppose I’ll be contacting Mattress Firm about this. Good day.
About one year later:
Since I wrote the review NOTHING has changed!! No updates in this app and therefore no fixes. Things have been left not working for a year! I’m very disappointed. I spent a lot of money on my adjustable bed. One of the selling points was this app that doesn’t fully work. I really do need the timed position change. I’m shocked ya’ll haven’t fixed this or done any updating. I suppose I’ll be contacting Mattress Firm about this. Good day.
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Need some improvements!!
Since I updated to iOS 13 my bluetooth connection keeps dropping and I am right in bed. Y’all need to do a update for iOS 13
Basic app Needs a lot of work
I have had my base and this app for a couple of months and the connectivity (via Bluetooth) is spotty. I need to connect it every day and give a few seconds for the app to actually control the bed. Then, be careful NOT to go to settings and get the passcode menus because you get the app to get stuck in something without help to continue and without cancel option. The only solution is to delete the app and download it again.
Memory buttons... I haven’t found the way to set any of those.
Finally, the timer for the bed position doesn’t work. I’m surprised the alarm does work.
So... it’s basic and shows a lot of functions that only give you headaches instead of functionality.
We paid a lot of money for the base and it would be nice to have an app that reflects the benefits of owning it.
Memory buttons... I haven’t found the way to set any of those.
Finally, the timer for the bed position doesn’t work. I’m surprised the alarm does work.
So... it’s basic and shows a lot of functions that only give you headaches instead of functionality.
We paid a lot of money for the base and it would be nice to have an app that reflects the benefits of owning it.
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Great app, please add Siri shortcuts
This app works great, but it would be fantastic as part of a “go to bed” shortcut, to have the app open and M1 automatically pressed.
Right idea, poor execution
The app has the right features and controls but it doesn’t automatically connect via Bluetooth. Each night I want to use it I have to manually select it in Bluetooth settings to connect. THEN open and close the LP app and once I reopen it then the controls work. Too much hassle to be useful
It’s okay
App almost works well but the timer feature doesn’t work. It’s a bit upsetting that you pay all this money for this base and get a 2 bit app that doesn’t work properly.
Alarm with massage
Wish it have an alarm with massage.
Timer!?!?
The bed is great. However their app is terrible. The timer does not work at all (like many have been saying for a long time). What is disappointing is that I have read so many reviews that address the timer over many months. And still no update.
Manual At Legged & Platt
Make sure you read the manual for both the bed base & the app at Leggett & Platt online. You can switch to one touch by holding both - massage buttons on the remote until the bed lights flash. You can also program more than one device by unplugging the bed and plugging it back in to get it into setup mode.
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Not too bad
Could you please tell us the current setting in the app. When I set the alarm I’d like to know what is currently set. My gf and I both have the app on our phones and and don’t want contradicting settings. Thanks.
Read the manual
For everyone whining about having to hold the presets down, read the f-ing manual, you can switch to one touch mode. And stop whining so much
Bad app
Timer feature doesn’t work app needs a serious update
Prety Good but thinking I made a mistake with L & P
I was really looking forward to the timer function working. It does not work at all, not does the timer; reading other reviews, I can see it is a common problem. I made my purchase from Mattress Firm. Thinking of returning it for a sleep number bed. If anyone knows if this is a feature coming soon, please let me know, and I will wait but otherwise disappointed.
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Timer
A much needed feature for me...And it doesn’t work, nor has it ever! Can’t this be fixed Mr app developer?
One touch
Just bought the LP 700 yesterday and was disappointed that the timer didn’t work. I watched a YouTube video for the SP 2 and got it to work by simultaneously holding down the lower head and foot massage buttons on the remote. I agree with most of the other changes needed ...3 presets, position changes with the alarm. Perhaps L and P is withholding these features in order to charge more for a later model that will have those features. I hope not.
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