UMB Benefit Spending Accounts User Reviews

Top reviews

Login failure

You can't log in. I literally got on the website fine but the app says invalid username or password. It's the same username and password. Terrible implementation.

You can’t log in

My user name and password would not work, even though they work fine on the web.

App doesn’t even work at a baseline

Nothing to write, the logon doesn’t work.

Ever going to fix?

One star is too much. Haven’t been able to log in a single time.

This app is junk. Error in login itself. Not allowing to login with correct user name and password

This app is junk. Error in login itself. Not allowing to login with correct user name and password which I use to login in website. No option to register also.

Can’t log in

Like the other reviews say, the app won’t even let you log in.

Can’t login at all

For whatever reason this app just doesn’t work at all and I am having to go online via a browser any time I want to look at my account. So dumb and they should just delete this app if they aren’t going to make it work!

Unusable

You literally cannot log into the app!!! I have tried dozens of times! I have no problem logging into the website, but this app literally will not work… I wish my employer did not use this terrible company.

Login Failed

Can’t login, even after resetting password. Looks like this has been a common complaint for well over a year. Garbage support.

Remove this junk from store

Does not work at all.

Another junk app in iOS store

Remove this junk from App Store. It does not accept working username & password.

Trash app

Log in doesn’t work. Don’t waist your time

UMB is the worst all around

I don't ever do 1 start but my local 3 branch bank's app is better. For one you can't actually log in. Two UMB is so far behind times it's not funny. If I had a choice, it wouldn't use UMB for anything. UMB bought out my HSA from a tiny bank in comparison but that tiny bank had 1,000 times better support, service, website, and app.
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