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Uncle Julio's

Uncle Julio's

by Sun Holdings, Inc

445 ratings
66 reviews
🍔 Food & Drink
🎬 Entertainment
Free

Details

Released
September 2, 2015
Updated
October 27, 2026

Features

Developer

Sun Holdings, Inc
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About

Enjoy authentic Mexican cuisine with this app. Order ahead for pickup, earn exclusive rewards and offers, and stay connected with your local restaurant's events and menu updates.

✓Order ahead for pickup
✓Earn loyalty rewards
✓Exclusive app offers
✓View menus
✓Find nearest location
✓Save favorite orders
Show original description

What users say about Uncle Julio's

Reviews of Uncle Julio's are mostly negative: the Food & Drink app is rated 4.0/5 from 445 App Store ratings. What users like most: upgrade is better than old, new design and simplicity. Top complaints: rewards not usable online, app doesn't track visits. Summarized from real user reviews.

Positive things

  • ✨Upgrade is better than old
  • 👍New design and simplicity
  • 🎁Free guacamole offer
  • 🌟Free birthday credit
  • 💯Can earn rewards

Negative things

  • 🐛Rewards not usable online
  • 🐛App doesn't track visits
  • 🐛Rewards redemption failed
  • 🐛Status reset (platinum to gold)
  • 🐛App is a piece of trash
  • 🐛App won't open
  • 🐛Error messages (forbidden)
  • 🐛Authentication errors
  • 🐛App never worked correctly
  • 🐛Useless, always error
  • 🐛App flashes and disappears
  • 🐛Very basic app
  • 🐛Menu bar stays on screen
  • 🐛Lags very badly
  • 🐛Stuck in 2015, bad UI
  • 🐛Just displays member number
  • 🐛No point using this trash app
  • 🐛Everything else never opens
  • 🐛Freezes, poorly designed
  • 🐛Worst app on the planet
  • 🐛More button doesn't load
  • 🐛No logout option
  • 🐛Wait staff writes member number
  • 🐛New reward unclear
  • 🐛Features don't work
  • 🐛Glitchy for months
  • 🐛More button spins
  • 🐛App gets stuck
  • 🐛Old UI, slow load
  • 🐛Click options don't work
  • 🐛Mostly broken webview app
  • 🐛App not working properly
  • 🐛Cannot order, redeem, pay
  • 🐛Freezes or error message
  • 🐛More section spins forever
  • 🐛Cannot make reservation
  • 🐛Menu button doesn't work
  • 🐛Home button freezes
  • 🐛Crashes on 'more'
  • 🐛Cannot access rewards
  • 🐛Freezes on 'more'
  • 🐛Missed adding purchase
  • 🐛Does not register points
  • 🐛Spinning wheel on 'More'
  • 🐛Cannot add reservation
  • 🐛Cannot reset password/username
  • 🐛"More" button spins forever
  • 🐛Cannot create account
  • 🐛App locks up on 'more'
  • 🐛Frozen app, cannot order
  • 🐛No back button
  • 🐛App malfunctioning, can't register card
  • 🐛Sign up impossible
  • 🐛Broken app, nothing after card #
  • 🐛Unusable card and app
See all reviews
+1

What's New in Uncle Julio's

64.1.0

October 27, 2026

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

More

User reviews

Most RecentHighest RatedLowest Rated

Rewards

Won’t allow you to use reward points when ordering online.
Nnakimou

Still needs work

The app is better than it was, but it still needs work. Please allow a section for notes to customize orders.
KFKim6 family

Quality

This will be my first time trying this restaurant, so when I try it, I will give my general opinion of this restaurant.
DADr Adrián

Needs work

Been multiple times since the updated app came out and it never tracks my visits. This is even after registering a credit card in the app saying it will automatically collect points. Redeeming rewards also didn’t work.
JJoeShuster2017

Do not download it’ll destroy your status

I was a platinum member until I downloaded this app. It reset me back to gold. I’ve requested help two times and no one will help me reset my status back to platinum. How can I get my status? Reset back to platinum?
777kh20874
See 61 more reviews

Developer apps

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User experience

🐞

Reported Bugs

52 issues

Rewards points not usable online

Bug

App does not track visits

Bug

Redeeming rewards did not work

Bug

Platinum status reset to gold

Bug

App is a piece of trash

Bug

App will not open

Bug

Error message: forbidden

Bug

Authentication error

Bug

App never worked correctly

Bug

App flashes and disappears

Bug

Menu bar stays on screen

Bug

App lags badly

Bug

App stuck in 2015

Bug

App only displays member number

Bug

App freezes

Bug

App poorly designed

Bug

App freezes when clicking 'More'

Bug

More button does not load

Bug

No logout option

Bug

New reward status unclear

Bug

Features do not work

Bug

App is glitchy

Bug

More button spins

Bug

App gets stuck

Bug

Old UI

Bug

Slow to load

Bug

Click options don't work

Bug

App is mostly a broken webview

Bug

App not working properly

Bug

Cannot order, redeem, or pay

Bug

App freezes or launches an error message

Bug

More section spins forever

Bug

Cannot make reservations

Bug

Menu button doesn't work

Bug

Home button freezes

Bug

App crashes on 'More'

Bug

Cannot access rewards

Bug

App freezes on 'More'

Bug

Missed adding purchase due to app not opening

Bug

App does not register Rewards points

Bug

Spinning wheel stuck on screen when clicking 'More'

Bug

Unable to add a reservation in the app

Bug

Cannot reset password or username

Bug

"More" button gives a spinning wheel forever

Bug

Cannot create account

Bug

App locks up when hitting 'more'

Bug

Frozen app, cannot place an order

Bug

No back button in the interface

Bug

App malfunctions, cannot register card

Bug

Sign up is impossible

Bug

App broken, nothing happens after entering card number

Bug

Unusable card and app

Bug
✨

Requested Features

12 requests

Allow section for notes to customize orders

Feature

Fix app to allow reward points usage online

Feature

Fix app to track visits automatically

Feature

Fix app to allow reward redemption

Feature

Fix app to reset status back to platinum

Feature

Add dark mode

Feature

Improve UI and navigation

Feature

Modernize the app

Feature

Allow users to order, redeem points, and pay within the app

Feature

Add a back button

Feature

Allow card registration

Feature

Allow password/username reset

Feature

FAQ

What does the Uncle Julio's app do?

The Uncle Julio's app allows you to discover authentic Mexican cuisine, order your favorite meals ahead for pickup or to-go, and earn exclusive rewards. You can also stay updated on local restaurant events and menu changes.

How do I earn rewards with the app?

You can join the loyalty program within the app to start earning rewards every time you dine. The app tracks your progress, allowing you to check your balance and redeem rewards directly, with no card or code needed.

Can I order food for pickup through the app?

Yes, the app makes it easy to order your Uncle Julio's favorites for pickup or to-go. You can customize your meal, select your pickup time, and pay securely within the app, skipping the line.

Is the app free to download and use?

Yes, the Uncle Julio's app is free to download and use. There are no upfront costs associated with downloading or using the app's core features, including ordering and loyalty program participation.

What kind of exclusive offers can I get?

App users gain access to special offers and promotions not available elsewhere. By enabling notifications, you'll be among the first to know about limited-time dishes, drink specials, and local events.