Brilliant idea - life changing!
Absolutely brilliant app
Helped me understand my own child
Response from developer
Thank you, this is so good to read. The idea that your daughter is never a problem to be managed is the heart of everything we do, so it means a great deal to hear it land that way for you. We are really glad Pip has been there on the hard days, and that the patterns are starting to make sense. The hard days do not disappear, but understanding the why behind them changes everything. Thank you for letting us be part of it, and you are welcome any time at hello@understandingzoe.com.
Poor app
Response from developer
Hi Mike, thanks for taking the time to flag this, and I am sorry the cost caught you off guard. That is on us to make clearer, not on you. To clarify for you and for anyone reading: Understanding Zoe is not $119 upfront. Every plan starts with a 7-day free trial, and there is a monthly option at $14.99 as well as the yearly one. You can cancel anytime during the trial and pay nothing. If you were charged, or you just want a hand, please email us at hello@understandingzoe.com and we will sort it out personally. We are also updating our sign-up screens right now so the free trial and pricing are clear from the very first screen. Thank you for helping us get there.
Paywall
Response from developer
Thanks for this, and I'm sorry it felt that way. To clear one thing up first: there's no upfront charge. Understanding Zoe starts with a free 7-day trial, so you can use everything and cancel anytime before it ends without paying a cent. Your underlying point is still fair, though. You shouldn't have to finish the whole setup before learning it's a paid subscription, and we're working on showing that earlier. If you'd like a hand giving it a proper go, email me at hello@understandingzoe.com and I'll help personally. Thanks for taking the time to tell us.








