Understanding Zoe User Reviews

Customer Experience

Positive experience89.3% of reviews
Neutral0.0% of reviews
Negative experience10.7% of reviews

~ Based on 28 written reviews from the US App Store.

Is Understanding Zoe Safe?

Not enough ratings yet to assess Understanding Zoe.

Is Understanding Zoe Legit?

Understanding Zoe appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Understanding Zoe is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fantastic support tool

Understanding Zoe has helped our family manage therapies, communication and outbursts. It is so comprehensive and user friendly. It’s a safe place to store and share information amongst family, caters, educators and therapists. Pip the AI tool is so helpful both in a crisis and in everyday life for all manner of questions. I highly recommend
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WOW?!? This is exactly what I’ve always wanted!!!

Oh I am so so happy!! As someone who has been using AI for the types of integrated tools/functions in your app such as goal setting and pattern spotting and thought untangling, among others, and having been diagnosed with Autism and ADHD last year, this is exactly what I’ve been looking for!!!! And it’s all in a single llm-powered app that is for neurodivergent folks?!? SUPERB. Lovely UI, easy to navigate functions and the assistant can create stuff for you or you can do it yourself! It keeps the chats on one side and an overall log, it can track medication and as a timeline. You can create multiple profiles, it’s very inclusive with pronouns and gender options! I’ve only just started using it so haven’t finished exploring all the features yet but so far this is genuinely wonderful and I am so so thankful for this app. Thank you sincerely, you made made a modern marvel <3
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The tool I’ve been searching for my whole life

Honestly, I don’t have words for how amazing this app is. I have struggled my whole life with my mental health and understanding Zoe is like having a social worker, personal assistant, therapist on call 24/7 (obviously not a replacement for actual therapy but a great option for ongoing accountability). This app is helping me pace myself, regulate myself, plan my days, work through problems, and much more. It records useful observations based on what I tell it and can create reports for my treatment team to track my ongoing progress as I often forget about things when it comes to consultations. It can set reminders also. Look there is so much this app offers that I really can’t summarise everything it does in one review, but the free trial is definitely enough for you to see how much it can benefit your life and the subscription cost is more than reasonable for what this app offers.
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The more you use it the better it becomes

As an autistic adult the more i use this app the more i get insights in to myself. I’ve even noticed some traits i wasn’t consciously aware of

Incredible tool

This app has been so helpful whilst navigating my daughters diagnoses. Getting advice on documents, school, NDIS, daily behaviour and patterns as well as therapies and general everyday overwhelm. I recommend to everyone navigating this journey to help reduce life admin and provide quick, useful insights.
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best thing to track my ND Brain

This app has been an absolute godsend for me to track my thoughts and events in between sessions for my health professionals and just for me to journal and get things off my chest. Especially as an adult with adhd and ASD with very low working memory, it’s hard to remember everything going on with me day to day. I know the app is in its early stages but one day I would love to upload multiple photos at once with text and voice note large amounts of thoughts without it getting overwhelmed!! I understand, I get overwhelmed too by my own brain. For now I use another ai software and upload out chat into Pip! 11/10 app
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Total Godsend

I never leave reviews for apps. Ever. But Understanding Zoe has been such a game changer for me that I couldn’t not leave a review to share how truly awesome it is. I was diagnosed with ASD as an adult, and am currently under the care of a psychologist and an occupational therapist. Understanding Zoe and its helper, Pip, is like having a therapist in my pocket in between appointments (or at stupid o’clock in the morning if I wake up and my brain is whizzing). It is sensational being able to run things past Pip and get an ND perspective on them, I get reminders to take my daily meds, and you can also set it up with a village consisting of support people of your choice. Honestly I love love love this app, and I could not be without it.
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Brilliant idea - life changing!

I’ve long been an advocate for neuroinclusion, but often thought of myself as “low support needs”. In just 3 days, UZ has changed my life. It’s helped me work out concrete strategies for a deeply distressed nervous system, and provides insight and affirmation I wouldn’t let myself see. I want to give this to everyone I know!
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AMAZING

I can’t believe I didn’t know about this sooner. This app has helped our family out so much, I can’t recommend it enough!! If you’re raising a child that’s neurodivergent and having difficulties, this could be the answer to your questions and concerns. It’s also beautifully designed and easy to navigate. 10/10👏
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A truly life-changing app

I’m so impressed by this app and the positive impact it can have on families. It’s thoughtful, easy to use, and clearly made with a deep understanding of the challenges parents of neurodivergent children face. A brilliant idea and a much-needed tool. Highly recommended !!

Absolutely brilliant app

So beautifully designed and I can refer to the most important information about my child’s needs the moment I need it. I was inspired to leave a review because once again today I could lean on “Pip” in a moment of dire need and a giant “tantrum”. I wish more people knew about it. Highly recommend!

Not sure how I lived without this…

I have undiagnosed ADHD and have found UZ so helpful. When my brain is overloaded, it’s great for helping me sort through everything and figure out what to focus on first. The suggestions are super practical and it’s helped me understand myself better. I feel more confident and it’s even improved my performance at work. Highly recommend. Thanks for creating this!!
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Helped me understand my own child

I've tried every tracker and behaviour chart going. This is the only one that doesn't make my daughter sound like a problem to be managed. I jot down what's happening day to day and it quietly pulls out the patterns I'm too tired to notice myself. Pip has talked me down at the end of a rough day more than once. We still have hard days, but I finally feel like I understand why they happen. So glad I found it.
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Response from developer

Thank you, this is so good to read. The idea that your daughter is never a problem to be managed is the heart of everything we do, so it means a great deal to hear it land that way for you. We are really glad Pip has been there on the hard days, and that the patterns are starting to make sense. The hard days do not disappear, but understanding the why behind them changes everything. Thank you for letting us be part of it, and you are welcome any time at hello@understandingzoe.com.

Amazing App !!!

What a brilliant app! Thank you for all this hard work, it’s an incredible help. And all for the price of two coffees!

Poor app

U have to pay 119 dollars upfront

Paywall

Since nobody in the review talked about this - the entire thing is under paywall, no free element at all. And it’s only after you registered, typed in your name, answered a bunch of questions, then it tells you to subscribe. Yeah nah I feel berated

Support in my pocket

I am such a fan of this app. It’s so genuinely helpful multiple times a day. I now have a place for all the things I have to hold about my three neurodivergent teens and myself. I talk to Pip each day and feel like I have genuine support from someone who knows my kids

Late Diagnosed Neurodivergent

Been using Understanding Zoe, the app is so intuitive towards the user. PIP is amazing taking observations and working out my strengths and how I tick. This App has been a godsend in helping me understand who I really am!!

Finally, the second brain I have needed for years.

I am a late-diagnosed autistic ADHDer, and I am also raising two neurodivergent daughters. For years I tried to hold all of it in my head: appointments, strategies that worked, sensory triggers, the things a therapist said in passing that mattered six months later. It does not fit in one brain.

Understanding Zoe is the first app that actually meets me where I am. Pip is a real conversation, not another form to fill in. I can type or talk, and it just captures what I need it to. The Story feature surfaces patterns across our days that I would never have spotted on my own. The Care Village lets me share the right thing with the right person, a teacher, a therapist, a grandparent, without handing over our whole lives.

I use it for myself and for my kids, and both feel held. That is rare.
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A space to exhale

I downloaded this app to try but not thinking I’d keep it as I’m used to health tracking type apps being too much work and creating extra unwanted load. I was comprehensively wrong.

I adore this app. It is thoughtful, and genuinely feels like a space to exhale. Thank you so very much, this app is an absolute game changer 💖
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