App doesn’t work at all
I downloaded this app and even paid in full for the annual membership, so I’m not using the free version. My stats have yet to update, even when I refresh them. All numbers are exactly the same from the first day I downloaded the app over a week ago even though I’ve lost and gained followers each day. I’ve reached out to the app for them to fix it or refund me, but haven’t heard back. Next step will be filing a chargeback with my bank for a fraudulent product.
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Response from developer
We are sorry to hear about your experience with our app. We are continuously working to improve our service and your feedback is important to us. If there's anything we can help with, please email us again at support@blackacemedia.com.
not working and no customer support
got the 3 day free trial and forgot to cancel so i got charged $30, but the app doesn't even update properly -- it's been showing the same info for my account since the day I set it up. Definitely not tracking new follows and unfollows. Tried to email them to resolve this issue or get a refund but no response in a week.
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Horrible app. It tells you false information about people not following you back when they do
Wish I could like it but horrible app. Tells you who unfollowed you and then when you go check Instagram the people they said didn’t follow you back actually do. Makes you actually unfollow people that you thought unfollowed you when they didn’t. Bad bad bad don’t download.
Response from developer
We are sorry to hear about your experience with our app. We are continuously working to improve our service and your feedback is important to us. If there's anything we can help with, please email us at support@blackacemedia.com.
Brutal, Don’t Waste Your Money
Worked during the 3 day free trial period, but once they process your payment it’s over. Nothing but “try again later to refresh”. Comically useless. You may as well set your money on fire.
5 messages sent to ask for help, which they claim to “usually respond within a few hours”, (clearly more lies), and not a single response or acknowledgment.
5 messages sent to ask for help, which they claim to “usually respond within a few hours”, (clearly more lies), and not a single response or acknowledgment.
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Major Risk
So I read the reviews , seen the review that somebody’s account was flagged for hacked . Seen the developers response , that they take our security serious , and I downloaded it anyway . Then I seen on the bottom , that is was from Meta , so I thought I was safe 🥴🥴🥴🥴….. Well 20 minutes later …. I get the message that , my account has been suspected of suspicious activity , and I have to change my password .
I don’t know what you have going on , but I am apart of the meta group with meta workers that will check to see even if you are meta approved .
So , try it at your own risk . It seems that none of theses apps are safe , for follow unfollow .
I don’t know what you have going on , but I am apart of the meta group with meta workers that will check to see even if you are meta approved .
So , try it at your own risk . It seems that none of theses apps are safe , for follow unfollow .
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Response from developer
We take privacy concerns with high importance and the app only captures your information when you are logged in and running the app. Once you have logged out of the app, it will no longer have access to your information. If you have further questions, please send us an email at support@blackacemedia.com.
Waste of Money
They promote an “analytics” of your social media that “over the next few weeks” the bot will analyze trends and give you tips on growth. Well it’s been a few months and nada. Deleting the app. Disappointed. Don’t download - it’s a waste and these reviews are clearly filled with several fakes.
Warning
As soon as I canceled my subscription they sent me an email. When I clicked and logged in I lost my account to a hacker. The email said: We Noticed a New Login, If this was you, you can safely disregard this email. If this wasn't you, you can secure your account here.
And the stalker feature doesn’t work. My number 1 stalker was my friend who passed away so I knew it was not accurate.
And the stalker feature doesn’t work. My number 1 stalker was my friend who passed away so I knew it was not accurate.
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Instagram Keeps Locking Me out, says I’ve been hacked
Whenever I use this app and go back to Instagram, it glitches and I’m kicked out. I get the message that my account has been locked and my information has been compromised. App wasn’t even good, the results are never accurate no matter how many times you refresh. Download literally any other app instead of this one
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My information isn’t loading
I downloaded the app, and once I finished setting up everything my information won’t load correctly on the app. It’s showing that the amount of followers I do have are not following me back....which is false. I’m not sure if I have to wait a certain amount of time before everything loads correctly...
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Response from developer
We are sorry to hear about your experience with our app. We are continuously working to improve our service and your feedback is important to us. If there's anything we can help with please email us at support@blackacemedia.com.
Just like all the others
5 stars so hopefully this review gets seen as the others seem fake. Asks you for a review immediately when you install and open the app before you’ve even used it. Wants you to purchase “premium” to view any useful data and has super long, frequent adds. Waste of time.
do NOT download
i've had this app on my phone for a while but i only used it once or twice in the past 3 months or so. i decided to use it again today because i noticed a lot of people were unfollowing me-- bad mistake. as soon as i went into my instagram account they locked me out and i couldn't get back in. thankfully i was able to change my password but the notification basically let me know that they detected suspicious activity based on a phishing attack. don't download this app unless you want to get hacked.
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Response from developer
Thank you for sharing your feedback. We strictly care about the security and privacy of all our users and we can assure you that we do not access your password in our API. If there's anything we can help with please email us at support@blackacemedia.com.
Pretty cool app
Looks like it has everything you need. Only gripe is the ads in the free version. If I was huge on Instagram I wouldn't have trouble deciding to pay for the paid version.
Add one more feature to the app and it’ll be perfect
The app is good already but it’s missing something from another app that I kinda wished it had. I want to know if it’s possible to add the profile interactors. It’s function that’ll if you added it’ll sell the app completely. Other than that I don’t know if you have it but you should make a feature that when a stat is updated you show it by adding a up or down arrow followed by the amount that it happened. Like if you lose 2 followers the lose followers square would have a down arrow with the number 2 next to it. Other than that amazing app
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Honestly not great
It’s a sub par follower application. I purchased the membership and I cannot even mass select and unfollow accounts. I understand that there can be unfollow limits, but I mean even unfollowing one person through this app took longer than it should have. I look forward to improvements
Nice Tracker, but the Ads get Old
I like the thoroughness of this tracker. I got it after my last one was super glitchy. I appreciate that it’s free, but the ads are excessive. If a bunch of people unfollow you it will take forever to be able to see all of them because you have to watch an ad to unlock each one! I don’t need the ads to go away completely, but would love a different format to make this more user friendly!
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Simple to use
Easy to use.....does what it needs to do. I was able to see who and what was not there, and if you don’t want to pay you just see these cute ads.
Doesn’t load properly
2 stars because it works sometimes but mainly when I go check it takes at least 5-7 minutes for it to load my stats everytime I go on (I have decent WiFi) and sometimes after the 5-7 minutes it just says it’s ran into problems and to try again. I had off the bar paid 5$ for the month but I won’t be making that mistake again
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Response from developer
We are very sorry to hear this. Please send us an email to support@blackacemedia.com for any questions you have. Thank you!
More consistent comparing to others.
I downloaded this app recently and it worked so much better than the other apps I downloaded. Sometime, it will say that I have wait for a moment to be able to see the updates, by I’m not complaining about that.
Response from developer
Thanks for providing us with your lovely feedback and we are happy to hear this! Cheers!
App just stopped working
Today, the app started crashing every time I try to refresh stats. Doesn’t look like there’s an update for this yet.
Also, y’all need to fix the ads. A ton of them have “x” buttons that are so far up on the screen that you can’t click them, so you have to close out of the app and keep trying again until you get one that has an x lower down. Totally ruins the user experience
Also, y’all need to fix the ads. A ton of them have “x” buttons that are so far up on the screen that you can’t click them, so you have to close out of the app and keep trying again until you get one that has an x lower down. Totally ruins the user experience
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Not bad
Honestly so far so good. If anything changes I’ll update. You have to pay for the stalkers section but, you can a three day free trial and cancel if you don’t like it. LOTS OF ADS. DOES FREEZE UP. Be patient if you can stand it, it’s gets annoying at times.
